Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra S Pen - Black
Average customer rating
1.1
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
4
1 Star
109
3%of customers recommend this product.
(
2 out of
67)
Customer Reviews for Samsung - Galaxy S25 Ultra S Pen - Black
Customer Rating
1
Moving backwards
on February 8, 2025
Posted by: Matt h
from East Bethel MN
Expertise:Expert
Such a disappointment. The pen has de-evolved into something that only leaves me with sadness. Ive decided to go back to my note 10 plus. Storage and S Pen functionality mean to much for me.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R, February 10, 2025
Hi Matt h,
Thank you for your feedback on your Galaxy S25 Ultra S Pen. The S Pen has transformed its functionality with the phone, and the enhancements made to the Galaxy S25 ensure a seamless experience. Features like Air View allow you to see exactly where your S Pen is pointing, providing a preview for ease of use. You can access the S Pen’s settings menu to adjust various features, such as launching the Air Command menu, taking notes, or writing memos when the screen is turned off. Additionally, you'll receive notifications if your S Pen has been left behind, so you'll never accidentally lose it. We look forward to you exploring your new device and all its advanced features. Thank you for reaching out and for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback on your Galaxy S25 Ultra S Pen. The S Pen has transformed its functionality with the phone, and the enhancements made to the Galaxy S25 ensure a seamless experience. Features like Air View allow you to see exactly where your S Pen is pointing, providing a preview for ease of use. You can access the S Pen’s settings menu to adjust various features, such as launching the Air Command menu, taking notes, or writing memos when the screen is turned off. Additionally, you'll receive notifications if your S Pen has been left behind, so you'll never accidentally lose it. We look forward to you exploring your new device and all its advanced features. Thank you for reaching out and for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Avoid the downgrade, do not buy
on February 4, 2025
Posted by: Unhappy Customer
from Virginia
Expertise:Expert
Sitting in a meeting detailing the ability to take pictures (headshots) with the pen only to confirm with research the functionality has been removed. Horrible idea! Now advising others to hold off on Samsung upgrades and explore other options. Gotta love their bold solution of "just give us more money, buy other wearables we haven't ruined yet." Hold on to current devices or look a different direction, the S25U downgrade is not a good move.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, February 5, 2025
Hello There,
Thank you for taking the time to share your experience with the Galaxy S25 Ultra S Pen. To enhance the user experience, Samsung has streamlined the S Pen by removing Bluetooth capabilities and focusing on core stylus functions. This change improves battery efficiency and the connection that could ensue.
One exciting feature of the Galaxy S25 Ultra is the ability to use voice commands in the camera settings to take pictures or record videos. We are committed to bringing technological advancements with the new Galaxy S25, and we hope you enjoy exploring all the exciting new features your phone offers.
Thank you for your review, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your experience with the Galaxy S25 Ultra S Pen. To enhance the user experience, Samsung has streamlined the S Pen by removing Bluetooth capabilities and focusing on core stylus functions. This change improves battery efficiency and the connection that could ensue.
One exciting feature of the Galaxy S25 Ultra is the ability to use voice commands in the camera settings to take pictures or record videos. We are committed to bringing technological advancements with the new Galaxy S25, and we hope you enjoy exploring all the exciting new features your phone offers.
Thank you for your review, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
S Pen has been Downgraded from older versions!
on February 5, 2025
Posted by: SamsungLoyalist
Expertise:Intermediate
First time in my life I downgraded my gadget by paying more from S24 Ultra to S25 Ultra and now I came to know that S25 Ultra's S Pen has been downgraded with removal of Bluetooth..
Well done Samsung, Thank you for telling us how professional you people are 👏🏻
And shame on us, who trusted that we are upgrading our devices with paying more.
Well done Samsung, Thank you for telling us how professional you people are 👏🏻
And shame on us, who trusted that we are upgrading our devices with paying more.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, February 7, 2025
Hi SamsungLoyalist,
Thank you for reaching out and sharing your thoughts on the Galaxy S25 Ultra S Pen. Samsung has streamlined the S Pen by removing its Bluetooth capabilities, allowing us to focus on the core functions of the stylus. This change improves battery efficiency and minimizes connectivity topics. The S Pen's collaboration with Galaxy AI introduces intuitive features, such as "Circle to Search with Google," which enhances productivity by simplifying tasks. Although the Bluetooth features have been removed, many hands-free controls can now be seamlessly managed using Samsung's wearables, like the Galaxy Watch and Galaxy Ring. The enhancements in the new Galaxy S25 allow the S Pen to function more seamlessly with the device, creating a harmonious pairing. We appreciate your feedback and your loyalty to Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your thoughts on the Galaxy S25 Ultra S Pen. Samsung has streamlined the S Pen by removing its Bluetooth capabilities, allowing us to focus on the core functions of the stylus. This change improves battery efficiency and minimizes connectivity topics. The S Pen's collaboration with Galaxy AI introduces intuitive features, such as "Circle to Search with Google," which enhances productivity by simplifying tasks. Although the Bluetooth features have been removed, many hands-free controls can now be seamlessly managed using Samsung's wearables, like the Galaxy Watch and Galaxy Ring. The enhancements in the new Galaxy S25 allow the S Pen to function more seamlessly with the device, creating a harmonious pairing. We appreciate your feedback and your loyalty to Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
We Want Bluetooth Back!
on February 10, 2025
Posted by: DanielV
from San Diego, CA
Expertise:Intermediate
Bring back bluetooth functionality! Why would Samsung downgrade it's flagship phone?
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, February 12, 2025
Hello DanielV,
Thank you for sharing your thoughts on your Galaxy S25 Ultra S Pen. We understand that certain features are important to our users, and Samsung continuously innovates to enhance the Galaxy experience. While the S Pen has evolved to complement the cutting-edge technology of the Galaxy S25 Ultra, it remains a powerful tool for creativity, precision, and productivity. The Galaxy S25 Ultra delivers an exceptional experience with it advance camera, stunning display, and high-performance capabilities. Explore all the features it has to offer and take your smartphone experience to the next level! We thank you for reaching out and we thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy S25 Ultra S Pen. We understand that certain features are important to our users, and Samsung continuously innovates to enhance the Galaxy experience. While the S Pen has evolved to complement the cutting-edge technology of the Galaxy S25 Ultra, it remains a powerful tool for creativity, precision, and productivity. The Galaxy S25 Ultra delivers an exceptional experience with it advance camera, stunning display, and high-performance capabilities. Explore all the features it has to offer and take your smartphone experience to the next level! We thank you for reaching out and we thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
No bluetooth
on March 25, 2025
Posted by: Fluevog
from California
Expertise:Expert
Lame. Removed Bluetooth capabilities. A step backwards to save on cost. Shameful.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 26, 2025
Hi Fluevog,
Thank you for sharing your perspective on the Galaxy S25 Ultra S Pen. We appreciate your passion and experience with Samsung products. The S Pens continue to evolve with each generation, offering powerful functionality designed to complement a wide range of user needs. While the S Pen design may shift over time, we remain committed to delivering innovation, performance, and creative tools that empower productivity. You can still select additional S Pen settings that can be customized to suit your preferred usage of the S Pen. Learn more about all you can do with your Galaxy S25 Ultra S Pen in the article below. Thank you for your feedback. Thanks for choosing innovation with Samsung!
Use the Galaxy S25 Ultra S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your perspective on the Galaxy S25 Ultra S Pen. We appreciate your passion and experience with Samsung products. The S Pens continue to evolve with each generation, offering powerful functionality designed to complement a wide range of user needs. While the S Pen design may shift over time, we remain committed to delivering innovation, performance, and creative tools that empower productivity. You can still select additional S Pen settings that can be customized to suit your preferred usage of the S Pen. Learn more about all you can do with your Galaxy S25 Ultra S Pen in the article below. Thank you for your feedback. Thanks for choosing innovation with Samsung!
Use the Galaxy S25 Ultra S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Deceptive Sales Tactics
on February 7, 2025
Posted by: Michaeloneofakind
from Las vegas
Expertise:Expert
So let me get this straight Samsung.
You remove a key function from the phone's S-pen , but you're still selling it for the same price as the others on the website that still have this functionality?
Without even bothering to acknowledge that this device DOES NOT support Bluetooth functionality?
Soooo isn't this false advertisement???
I certainly purchased this item from your website with the expectation of it having the same capability as every other s-pen on your website.
Absolute FAIL!
You remove a key function from the phone's S-pen , but you're still selling it for the same price as the others on the website that still have this functionality?
Without even bothering to acknowledge that this device DOES NOT support Bluetooth functionality?
Soooo isn't this false advertisement???
I certainly purchased this item from your website with the expectation of it having the same capability as every other s-pen on your website.
Absolute FAIL!
Response from Samsung USBy R&R, February 10, 2025
Hello Michaeloneofakind,
We thank you for reaching out and sharing your thoughts on your Galaxy S25 Ultra S Pen. The S Pen has definitely changed the way we have use our devices over time. With the Galaxy S25 the phone’s new enhancements only allowed for the S Pen to be advanced and how it is used with the device. With the powerful improvement of the advanced AI the way the S Pen has been used will change. More information about how to use the new features of the Galaxy S25 Ultra S Pen will be listed below. We thank you for reaching out and we thank you for choosing Samsung!
-Ty
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We thank you for reaching out and sharing your thoughts on your Galaxy S25 Ultra S Pen. The S Pen has definitely changed the way we have use our devices over time. With the Galaxy S25 the phone’s new enhancements only allowed for the S Pen to be advanced and how it is used with the device. With the powerful improvement of the advanced AI the way the S Pen has been used will change. More information about how to use the new features of the Galaxy S25 Ultra S Pen will be listed below. We thank you for reaching out and we thank you for choosing Samsung!
-Ty
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Nothing is the same anymore, downgrades
on February 7, 2025
Posted by: David
No Samsung, we do not care about the new enhancing features of the stylus, and maybe we do not want to pay even more to buy a samsung wearable when we had everything in the stylus or, the phone.
Written on note 20 ultra, miss the old days
Still use my s 9 and note 9
Everything is just going downhill in quality and up in pricing, quite sad to say
Written on note 20 ultra, miss the old days
Still use my s 9 and note 9
Everything is just going downhill in quality and up in pricing, quite sad to say
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, February 10, 2025
Hello David,
Thank you for your review of the Galaxy S25 Ultra S Pen. Our goal with the Galaxy S25 is to enhance the features that our users value the most. We are continually exploring innovations to improve the user experience. We appreciate your honest feedback and are committed to introducing new features that transform the way you use your phone every day. We are focused on progress and finding ways to make your experience even better. Thank you for reaching out, and we look forward to your continued support. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your review of the Galaxy S25 Ultra S Pen. Our goal with the Galaxy S25 is to enhance the features that our users value the most. We are continually exploring innovations to improve the user experience. We appreciate your honest feedback and are committed to introducing new features that transform the way you use your phone every day. We are focused on progress and finding ways to make your experience even better. Thank you for reaching out, and we look forward to your continued support. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
A pale imitation of an S Pen.
on February 8, 2025
Posted by: AngryFace
from USA
Expertise:Expert
I was hoping that this would be a fully capable S pen for my new phone, but alas, it's just the same garbage useless pen that comes with the S25 Ultra. I am so displeased with this change.
If you want just a stylus, sure this will work. If you actually want an S Pen, you'll need to keep your S24 Ultra or lower. :(
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R, February 11, 2025
Hi AngryFace,
Thank you for sharing your thoughts on the Galaxy S25 Ultra S Pen. With the new direction of the Galaxy S25, the S Pen now integrates more deeply with Galaxy AI. One notable feature is "Circle to Search with Google," which allows users to circle text or images to initiate a search, streamlining the process of information retrieval. If you're looking for an easy way to control your phone without touching it, the Galaxy Watch lets you manage music, navigate apps, and even control your camera remotely—perfect for those Air Actions. For more information on how to use the Galaxy S25 Ultra S Pen, please see the link provided below. We are always exploring innovative options to enhance our user experience, and your feedback is invaluable to us. Thank you for reaching out and for choosing Samsung!
-Ty
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy S25 Ultra S Pen. With the new direction of the Galaxy S25, the S Pen now integrates more deeply with Galaxy AI. One notable feature is "Circle to Search with Google," which allows users to circle text or images to initiate a search, streamlining the process of information retrieval. If you're looking for an easy way to control your phone without touching it, the Galaxy Watch lets you manage music, navigate apps, and even control your camera remotely—perfect for those Air Actions. For more information on how to use the Galaxy S25 Ultra S Pen, please see the link provided below. We are always exploring innovative options to enhance our user experience, and your feedback is invaluable to us. Thank you for reaching out and for choosing Samsung!
-Ty
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US