Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra S Pen - Black
Average customer rating
1.1
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
4
1 Star
109
3%of customers recommend this product.
(
2 out of
67)
Customer Reviews for Samsung - Galaxy S25 Ultra S Pen - Black
Customer Rating
1
RemoveD Bluetooth but this junk is at same price
on February 14, 2025
Posted by: Jagmeet
from Houston
Expertise:Expert
Worst decision by samsung to remove the Bluetooth from the SPen.
Samsung consider removing all other features which we never used on the phone like your AI which I still hardly use. I never used you speech to text or phone language conversations features. There are lot better apps available for such tasks. Kindly remove whole image editing AI feature as I use other better third party apps.
Kindly remove teh spen now as it's totally useless for me, after removing the most important feature which I was using almost daily being photo enthusiasts.
I have watch to use as remote as an option so there are similar apps available for AI, text to speech and other features why you are integrated them. So if Bluetooth is not important other features are also less important and consider removing them in future.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, February 24, 2025
Hi Jagmeet,
Thank you for sharing your thoughts on your Galaxy S25 Ultra S Pen. We appreciate your perspective on the S Pen’s functionality and its role in your workflow. Our latest devices are designed with a range of advanced tools to support productivity and creativity, ensuring you have the best technology at your fingertips. The advancements in the S25 Ultra have changed how mobile devices were used in previous versions. We are understanding that technology is changing and how users interact with their devices are as well. Your phone is more customizable than in earlier editions. With voice commands, you can direct your phone’s camera to complete actions like never before. Please see the article linked below. We thank you for reaching out; your insight will not go unheard or unnoticed. We are always taking in input and looking for ways we can adapt to how users are encountering their devices to continue bringing you the best mobile options. Your feedback is crucial to us, and we are committed to incorporating it into our product development process. Thank you for being the best part of the Samsung community. -Ty
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/#:~:text=Tap%20the%20Quick%20controls%20icon,record%20videos%20using%20preset%20commands
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy S25 Ultra S Pen. We appreciate your perspective on the S Pen’s functionality and its role in your workflow. Our latest devices are designed with a range of advanced tools to support productivity and creativity, ensuring you have the best technology at your fingertips. The advancements in the S25 Ultra have changed how mobile devices were used in previous versions. We are understanding that technology is changing and how users interact with their devices are as well. Your phone is more customizable than in earlier editions. With voice commands, you can direct your phone’s camera to complete actions like never before. Please see the article linked below. We thank you for reaching out; your insight will not go unheard or unnoticed. We are always taking in input and looking for ways we can adapt to how users are encountering their devices to continue bringing you the best mobile options. Your feedback is crucial to us, and we are committed to incorporating it into our product development process. Thank you for being the best part of the Samsung community. -Ty
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/#:~:text=Tap%20the%20Quick%20controls%20icon,record%20videos%20using%20preset%20commands
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
what was samsung thinking
on March 12, 2025
Posted by: BT_SPEN_ENJOYER
from Illinois
Expertise:Intermediate
In order to cost cut, you no longer get Bluetooth which my Galaxy Note 9 had.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 18, 2025
Hello BT_SPEN_ENJOYER,
Thank you for sharing your thoughts on your Galaxy S25 Ultra S Pen. We always want to enhance users' interactions with the Galaxy S25 Ultra. Your S Pen settings can be customized depending on how you'd like to use the S Pen. One of the most incredible features is the S Pen text, which allows you to write directly in search fields, address bars, and other areas that support text input. Your handwriting will be converted to text automatically. You can learn more about what the S Pen offers in the article below. We are excited about all the cool new features you get to experience on your Galaxy S25 Ultra and can't wait for you to get to explore them all! Thank you for reaching out, and thank you for choosing Samsung!
-Ty
Use the Galaxy S25 Ultra's S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy S25 Ultra S Pen. We always want to enhance users' interactions with the Galaxy S25 Ultra. Your S Pen settings can be customized depending on how you'd like to use the S Pen. One of the most incredible features is the S Pen text, which allows you to write directly in search fields, address bars, and other areas that support text input. Your handwriting will be converted to text automatically. You can learn more about what the S Pen offers in the article below. We are excited about all the cool new features you get to experience on your Galaxy S25 Ultra and can't wait for you to get to explore them all! Thank you for reaching out, and thank you for choosing Samsung!
-Ty
Use the Galaxy S25 Ultra's S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Nothing useful left
on February 6, 2025
Posted by: Dain
Need bluetooth support back...........................
Features
1
Performance
4
Design
4
Value
2
Response from Samsung USBy R&R, February 7, 2025
Hi Dain,
Thank you for sharing your thoughts on the Galaxy S25 Ultra S Pen. We truly value the insights from Samsung users like you. The Galaxy S25 Ultra and its S Pen are designed to provide a reliable and efficient experience with a more modern touch. While this version of the S Pen emphasizes enhanced note-taking and AI-powered tools like “Circle to Search,” we understand that Bluetooth features were important to some users. Samsung is committed to innovation and expanding functionality across our ecosystem. For more remote capabilities, devices like the Galaxy Watch and Galaxy Ring offer advanced features such as camera control, music management, and hands-free navigation. Together, these devices complement the Galaxy S25 and provide new ways for you to stay connected and productive. We appreciate your feedback and value your support as part of our team. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy S25 Ultra S Pen. We truly value the insights from Samsung users like you. The Galaxy S25 Ultra and its S Pen are designed to provide a reliable and efficient experience with a more modern touch. While this version of the S Pen emphasizes enhanced note-taking and AI-powered tools like “Circle to Search,” we understand that Bluetooth features were important to some users. Samsung is committed to innovation and expanding functionality across our ecosystem. For more remote capabilities, devices like the Galaxy Watch and Galaxy Ring offer advanced features such as camera control, music management, and hands-free navigation. Together, these devices complement the Galaxy S25 and provide new ways for you to stay connected and productive. We appreciate your feedback and value your support as part of our team. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
S pen Blue Tooth downgrade
on February 6, 2025
Posted by: Working Girl
from Michigan
Expertise:Expert
I too bought the S25 Ultra and am disappointed about the downgrade blue tooth S pen. I use my phone for work and it would have been an awsome tool. I don't get why they would remove the function without a survey from what their customers to see what they wanted. This is how you
loose busines.
loose busines.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, February 7, 2025
Hi Working Girl,
Thank you for sharing your thoughts on the Galaxy S25 Ultra S Pen. We understand how important certain features are to our users, and we appreciate your enthusiasm for maximizing the capabilities of your Galaxy S25 Ultra. The decision to streamline the S Pen was made with the goal of enhancing its efficiency and reliability for everyday use. Although Bluetooth capability has been removed, the S Pen now includes new AI-powered tools, such as "Circle to Search," which allows for quick information searches, and "Screen Off Memo," enabling instant note-taking without unlocking your phone. For added convenience, the Galaxy Watch and other Samsung wearables can seamlessly pair with the Galaxy S25 Ultra. This allows you to manage your camera, control apps, and stay connected throughout your day. Your feedback is incredibly valuable as we continue to innovate. Thank you for reaching out, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy S25 Ultra S Pen. We understand how important certain features are to our users, and we appreciate your enthusiasm for maximizing the capabilities of your Galaxy S25 Ultra. The decision to streamline the S Pen was made with the goal of enhancing its efficiency and reliability for everyday use. Although Bluetooth capability has been removed, the S Pen now includes new AI-powered tools, such as "Circle to Search," which allows for quick information searches, and "Screen Off Memo," enabling instant note-taking without unlocking your phone. For added convenience, the Galaxy Watch and other Samsung wearables can seamlessly pair with the Galaxy S25 Ultra. This allows you to manage your camera, control apps, and stay connected throughout your day. Your feedback is incredibly valuable as we continue to innovate. Thank you for reaching out, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Bad decision to remove Bluetooth
on February 26, 2025
Posted by: Z20let1
from Bulgaria
Expertise:Intermediate
I miss my Bluetooth options. What a shame you removed it 😕
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R, March 3, 2025
Hola Z20let1,
Thank you for taking the time to share your input on your Galaxy S25 Ultra S Pen. The new design of the Galaxy S25 Ultra S Pen has been updated as how it performs with the S25 Ultra. Your Galaxy S25 Ultra’s S Pen can be used to create quick notes and memos, drawings, artwork, and more! You can easily use S Pen related features such as AI Select, Translate, and Magnify to help you utilize your phone and multitask throughout the day. If there were certain things you would like to do with your previous S Pen, it’s certain it can still be done with your device. You do have the options of voice command and palm gestures to take selfies. A lot still can be done on your device that the S Pen was able to do. Please check out the link to the article on how to Use the Galaxy S25 Ultra's S Pen, linked below. We thank you for reaching out. Thanks for choosing innovation with Samsung! -Ty
Use the Galaxy S25 Ultra's S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your input on your Galaxy S25 Ultra S Pen. The new design of the Galaxy S25 Ultra S Pen has been updated as how it performs with the S25 Ultra. Your Galaxy S25 Ultra’s S Pen can be used to create quick notes and memos, drawings, artwork, and more! You can easily use S Pen related features such as AI Select, Translate, and Magnify to help you utilize your phone and multitask throughout the day. If there were certain things you would like to do with your previous S Pen, it’s certain it can still be done with your device. You do have the options of voice command and palm gestures to take selfies. A lot still can be done on your device that the S Pen was able to do. Please check out the link to the article on how to Use the Galaxy S25 Ultra's S Pen, linked below. We thank you for reaching out. Thanks for choosing innovation with Samsung! -Ty
Use the Galaxy S25 Ultra's S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
A severe downgrade
on February 22, 2025
Posted by: a_dissapointed_customer
from Sweden
Expertise:Expert
The name says Ultra. Yet, despite buying the most expensive variant, I don't get bluetooth pen? This is the most disappointing thing Samsung has ever done to this lineup.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, February 24, 2025
Hi There,
We want to say we thank you for sharing your thoughts on the updates to the Galaxy S25 Ultra S Pen. Well, you may have the variant from a branched timeline that’s starting a nexus event. The Galaxy S25 Ultra is definitely from a dimension we have yet to explore. Yes, some characteristic from previous version are the same your S Pen has been enhanced to improve the way your device is utilized. While the S Pen has evolved to align with the latest advancements, it continues to be deliver precision and responsiveness. And more productive than in previous versions. With off screen note taking you can just hit your S Pen and take a quick note without even having to leave the lock screen. We hope you continue to learn all the fun new features of your device. We are excited to discover all the endless possibilities you can unlock. Please see the link below with all the features included with your S Pen. Thank you for reaching out. We appreciate you—enjoy your Samsung experience! -Ty
Use the Galaxy S25 Ultra's S Pen
https://portal.bazaarvoice.com/ratingsandreviews/review/239961900
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We want to say we thank you for sharing your thoughts on the updates to the Galaxy S25 Ultra S Pen. Well, you may have the variant from a branched timeline that’s starting a nexus event. The Galaxy S25 Ultra is definitely from a dimension we have yet to explore. Yes, some characteristic from previous version are the same your S Pen has been enhanced to improve the way your device is utilized. While the S Pen has evolved to align with the latest advancements, it continues to be deliver precision and responsiveness. And more productive than in previous versions. With off screen note taking you can just hit your S Pen and take a quick note without even having to leave the lock screen. We hope you continue to learn all the fun new features of your device. We are excited to discover all the endless possibilities you can unlock. Please see the link below with all the features included with your S Pen. Thank you for reaching out. We appreciate you—enjoy your Samsung experience! -Ty
Use the Galaxy S25 Ultra's S Pen
https://portal.bazaarvoice.com/ratingsandreviews/review/239961900
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Less Functionality than Prior Models
on March 4, 2025
Posted by: Goose
from New York
Expertise:Intermediate
No Bluetooth? This will be my last Samsung phone. Tired of paying more every time for less.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R, March 7, 2025
Hi Goose,
We appreciate your feedback on your Galaxy S25 Ultra S Pen. It is designed to deliver cutting-edge features and top-tier performance, ensuring a seamless user experience. While some features may evolve with newer models, Samsung continues to push innovation forward, bringing powerful tools to enhance productivity, creativity, and everyday convenience. We thank you for reaching out and sharing your thoughts. Thanks for being part of the Samsung family! -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your feedback on your Galaxy S25 Ultra S Pen. It is designed to deliver cutting-edge features and top-tier performance, ensuring a seamless user experience. While some features may evolve with newer models, Samsung continues to push innovation forward, bringing powerful tools to enhance productivity, creativity, and everyday convenience. We thank you for reaching out and sharing your thoughts. Thanks for being part of the Samsung family! -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
S25 Ultra can't find misplaced pen now!
on February 27, 2025
Posted by: solarlight
s25 ultra missing S pen bluetooth is a degrade from my previous ultras! S25 Ultra can't use the previous snap picture function of the S pen nor can you find a misplaced pen now since the pen does not have bluetooth!
Response from Samsung USBy R&R, March 4, 2025
Hi There solarlight,
Thank you for reaching out and sharing your thoughts on the Galaxy S25 Ultra S Pen. The S Pen offers a wide range of functionalities with your Galaxy S25 Ultra. You can set up alerts if your S Pen is left behind. To do this, go to Settings and access the additional S Pen settings, including sound and vibration options. To enable the alert for a forgotten S Pen, navigate to Settings, tap on Advanced Features, and then select S Pen. From there, tap on More S Pen Settings and choose the option "Warn if S Pen is left behind." This feature will notify you if your S Pen is left outside the phone for a period of time while the screen is turned off. If you’re a camera enthusiast, you can also use voice commands to take photos, record videos, and more with your Galaxy S25 Ultra. You can take pictures or record videos using preset voice commands. We hope you enjoy exploring all the possibilities with your device. Thank you for your valuable feedback, and thank you for choosing Samsung's innovative technology! -Ty
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/#:~:text=Note:%20If%20Press%20Volume%20buttons,to%20return%20to%20the%20viewfinder.
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your thoughts on the Galaxy S25 Ultra S Pen. The S Pen offers a wide range of functionalities with your Galaxy S25 Ultra. You can set up alerts if your S Pen is left behind. To do this, go to Settings and access the additional S Pen settings, including sound and vibration options. To enable the alert for a forgotten S Pen, navigate to Settings, tap on Advanced Features, and then select S Pen. From there, tap on More S Pen Settings and choose the option "Warn if S Pen is left behind." This feature will notify you if your S Pen is left outside the phone for a period of time while the screen is turned off. If you’re a camera enthusiast, you can also use voice commands to take photos, record videos, and more with your Galaxy S25 Ultra. You can take pictures or record videos using preset voice commands. We hope you enjoy exploring all the possibilities with your device. Thank you for your valuable feedback, and thank you for choosing Samsung's innovative technology! -Ty
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/#:~:text=Note:%20If%20Press%20Volume%20buttons,to%20return%20to%20the%20viewfinder.
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US