Customer reviews from Samsung US
Samsung - Galaxy Book5 Pro - Copilot+ PC - 16" 3K AMOLED Touch-Screen Laptop - Intel Core Ultra 7 - 32GB Memory - 1TB SSD - Gray
Average customer rating
4.6
(215 Reviews)
Rating breakdown 215 reviews
5 Stars
174
4 Stars
17
3 Stars
10
2 Stars
9
1 Star
5
82%of customers recommend this product.
(
79 out of
96)
Customer Reviews for Samsung - Galaxy Book5 Pro - Copilot+ PC - 16" 3K AMOLED Touch-Screen Laptop - Intel Core Ultra 7 - 32GB Memory - 1TB SSD - Gray
Posted by: memphist
from Farmington, NM
Expertise:Intermediate
Verified Purchase:Yes
Great school computer so far. I would have enjoyed a 14" display rather than a 16" display but it didn't offer 32gb Ram or 1tb Storage sadly.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ehab
from NC
Expertise:Expert
Verified Purchase:Yes
Stunning screen, well made, thin and light. Pretty much perfect.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Andrew
Verified Purchase:Yes
Nice design, excellent performance, pairing with Samsung phone as an additional feature
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great great fetures good qualities
on September 27, 2025
Posted by: Jspoon
[This review was collected as part of a promotion.] It is the best I have never had a computer this good in my life it is the bed the quality is great the quick movement the quantity is great Galaxy ai is the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is one of the best Its features are o
on September 30, 2025
Posted by: Amirglobel
[This review was collected as part of a promotion.] Galaxy ai is mind blowing. What ever you can imagine to ask it , it will create a accurate answer it even will create ai photos if you so ask of it.
Value
5
Written by a customer while visiting Samsung US
Posted by: Trav T
Verified Purchase:Yes
I'm still figuring it out but 1 thing I do know is This Laptop is Amazing!
Written by a customer while visiting Samsung US
Posted by: RogerFromOz
from Pinehurst, NC
Expertise:Intermediate
Verified Purchase:Yes
I'm mostly happy with the laptop, however there are a couple annoying problems. First, sometimes the screen "locks up" for a few seconds, refusing to scroll or update. It appears to be a video driver problem. Second, somehow a very old version of Microsoft Office (Version 2508) was installed, not sure how. It's a version that supports Skype meetings instead of Teams meetings, so I have to set up Teams meetings from my old laptop until I can figure out how to upgrade this one.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jord
from Phoenix, Arizona
Expertise:Expert
Verified Purchase:Yes
I recently bought the Galaxy Book5 Pro 14" and overall, I really love it. The laptop is incredibly light, portable, and perfect for someone like me who’s constantly on the go. The AMOLED display is absolutely stunning colors pop beautifully, and everything looks crisp and vibrant. The build quality also feels premium without adding unnecessary bulk.
However, the battery performance is very disappointing. It drains faster than I expected, especially considering how efficient Samsung usually is with its devices. The speakers are also underwhelming quiet and lacking depth compared to other laptops in this price range.
Despite those downsides, it’s still an excellent laptop that fits seamlessly into my Samsung ecosystem. The portability and screen quality make it a great daily driver for studying, work, and entertainment. If Samsung improves the battery and sound in future versions, it would easily be a 5-star product.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US