Customer reviews from Samsung US
Samsung - Galaxy Book5 Pro - Copilot+ PC - 16" 3K AMOLED Touch-Screen Laptop - Intel Core Ultra 7 - 32GB Memory - 1TB SSD - Gray
Average customer rating
4.6
(215 Reviews)
Rating breakdown 215 reviews
5 Stars
174
4 Stars
17
3 Stars
10
2 Stars
9
1 Star
5
82%of customers recommend this product.
(
79 out of
96)
Customer Reviews for Samsung - Galaxy Book5 Pro - Copilot+ PC - 16" 3K AMOLED Touch-Screen Laptop - Intel Core Ultra 7 - 32GB Memory - 1TB SSD - Gray
Customer Rating
5
Love the efficiency of the processor and battery
on October 5, 2025
Posted by: Vieraeeddy
[This review was collected as part of a promotion.] I’ve been using my Samsung device for a while now, and I’m honestly very happy with it. The performance is excellent — the processor is fast and efficient, and the battery easily lasts all day even with heavy use. I use my phone for many different things like work, watching videos, gaming, social media, and staying connected with friends, and it never slows down or disappoints me. One of my favorite features is Galaxy AI. It really makes my daily life easier by helping me write emails and messages faster, translate texts instantly, and organize my schedule without any stress. I also love how it suggests smart ways to use my phone more effectively, saving me time and effort every day. Overall, this device feels powerful, reliable, and modern. It’s definitely a great companion for work and fun, and Galaxy AI takes the whole experience to another level. I highly recommend it to anyone who wants a smart and useful phone.
Value
5
Written by a customer while visiting Samsung US
Posted by: Bk reehal
from Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
So awesome i love this so much thank you samsung for making this beautiful device
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great laptop for multitasking and school
on October 14, 2025
Posted by: Lyzzie
[This review was collected as part of a promotion.] The consistency of the laptop is fantastic along with the ecosystem integration makes having this laptop an no brainer for samsung users. It pairs with my samsung buds3 perfectly and allows for file sharing between my phone and laptop.
Value
5
Written by a customer while visiting Samsung US
Posted by: Stevens
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Nice look and feel. Love the touch screen and 360 capabilities
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Customer Rating
5
My amazing experience with new Galaxy Book 5 Pro
on December 5, 2025
Posted by: Galaxymaster
[This review was collected as part of a promotion.] Picked up the Galaxy Book5 Pro 14inch in the Black Friday 2025 deal and it has become the center of my day. The Ultra 7 chip, 32GB RAM, and 1TB SSD make everything feel instant: big MATLAB simulations, multi-tab literature hunts, and Zoom meetings all run side by side without a hiccup. The 14inch AMOLED screen is sharp and bright, so I can read papers on the train and still trust color when polishing figures at night.
What surprises me most is how “smart” the laptop feels. Galaxy AI helps me summarize long articles, clean up drafts, and organize notes, so I spend less time wrestling with wording and more time thinking. Battery life easily covers a full campus day, and the fan stays quiet even during heavy workloads.
The Galaxy echo system is the real magic. I start a research note on my S23 phone, pick it up on the Book5 Pro with Quick Share, and finish slides on my Galaxy Tab S9 tablet in the lab. Calls and texts pop up on the laptop, my Galaxy Buds switch audio automatically, and it all feels like one continuous workspace. This machine doesn’t just keep up with my routine, it smooths it out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Makes Work So Much Easier!
on December 6, 2025
Posted by: Shargibb79
[This review was collected as part of a promotion.] “Galaxy Book 5 360: A Smart, Sleek Powerhouse — Thanks to Galaxy AI”
From the moment I powered on the Galaxy Book 5 360, it felt like I was holding the future. The sleek 2-in-1 design is stunning, and the device strikes the perfect balance between portability and power. Everyday tasks — from browsing and streaming to heavy multitasking — fly by with zero lag.
What truly sets this laptop apart is the integration of Galaxy AI. Features like intelligent background removal in video calls, real-time language translation, writing assistance, and AI-powered summary tools have transformed how I work and create. It’s not just a traditional laptop — it feels like having a smart assistant built in.
Battery life easily lasts a full workday, and the touchscreen plus 360° hinge makes it ideal for both productivity and creativity. The build feels premium, the display is vibrant, and performance is snappy.
If you’re looking for a laptop that blends power, style, and cutting-edge AI features — the Galaxy Book 5 360 is a clear standout in its class.
From the moment I powered on the Galaxy Book 5 360, it felt like I was holding the future. The sleek 2-in-1 design is stunning, and the device strikes the perfect balance between portability and power. Everyday tasks — from browsing and streaming to heavy multitasking — fly by with zero lag.
What truly sets this laptop apart is the integration of Galaxy AI. Features like intelligent background removal in video calls, real-time language translation, writing assistance, and AI-powered summary tools have transformed how I work and create. It’s not just a traditional laptop — it feels like having a smart assistant built in.
Battery life easily lasts a full workday, and the touchscreen plus 360° hinge makes it ideal for both productivity and creativity. The build feels premium, the display is vibrant, and performance is snappy.
If you’re looking for a laptop that blends power, style, and cutting-edge AI features — the Galaxy Book 5 360 is a clear standout in its class.
Value
5
Written by a customer while visiting Samsung US
Posted by: Sunny
from Nashua
Expertise:Intermediate
Verified Purchase:Yes
Good laptop, lightweight, specs are decent and screen is awesome
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent laptop - fast, thin and lightweight
on December 17, 2025
Posted by: Steve
from San Diego, CA
Expertise:Intermediate
Verified Purchase:Yes
I'm impressed with this laptop. It's very thin and light making it easy to take everywhere. I had one problem out of the box - the Intel Wi-Fi 7 driver. This was easily corrected with a driver update.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US