Customer reviews from Samsung US
Samsung - Galaxy Book5 Pro - Copilot+ PC - 16" 3K AMOLED Touch-Screen Laptop - Intel Core Ultra 7 - 32GB Memory - 1TB SSD - Gray
Average customer rating
4.6
(215 Reviews)
Rating breakdown 215 reviews
5 Stars
174
4 Stars
17
3 Stars
10
2 Stars
9
1 Star
5
82%of customers recommend this product.
(
79 out of
96)
Customer Reviews for Samsung - Galaxy Book5 Pro - Copilot+ PC - 16" 3K AMOLED Touch-Screen Laptop - Intel Core Ultra 7 - 32GB Memory - 1TB SSD - Gray
Posted by: Kimberly
from Florida
Expertise:Intermediate
Verified Purchase:Yes
I am thoroughly enjoying this laptop. Great screen and battery life. The one thing that I would change is having to use the function key for brightness, volume, etc.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Hargrett
from Florida
Expertise:Intermediate
Verified Purchase:Yes
This laptop is lightweight, easy to use and has good battery life. I recommend it to any one wants any easy to use laptop.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Beautifully built a pleasure to use underpowered
on December 5, 2025
Posted by: StephenE
[This review was collected as part of a promotion.] Samsung has made an incredibly beautiful device that is a pleasure to use.It's great to type on.It's wonderful that it has a touchscreen.Although it should have been an s pen enabled, I got the highest model 14 inch with the most ram 32gb and one terabyte SSD, knowing it wouldn't be a powerhouse.
But compared to my other computers with dedicated GPU's, it's severely lacking power. That said it makes up for that with its ability to seamlessly work between multiple tablets and phones. Whether it's copying pasting text or URL's or opening the phone or tablet as a hard drive to Move Files back-and-forth, to second screen, or just using one imput (mouse and keyboard) across multiple devices as if they were all connected. It also has perhaps the best backup to your entire computer system of any computer out there one button, click it backs up everything. I use Samsung notes and to have that sync between tablet, phone and now computer is amazing. It is my most used computer, just not ideal for heavy video or even audio editing. Battery life, while ok, its not 20 hours in real use. I cannot go an entire day without recharging, but at least the recharge is fast. Two other nitpicks, I would have preferred a full size s d card, but having the micro s d card allows me to put in two terabytes.First internal storage basically, and having both USB C ports on one side means you can only charge it from one side, it would have been nice if they at least split the two or put a third one o
But compared to my other computers with dedicated GPU's, it's severely lacking power. That said it makes up for that with its ability to seamlessly work between multiple tablets and phones. Whether it's copying pasting text or URL's or opening the phone or tablet as a hard drive to Move Files back-and-forth, to second screen, or just using one imput (mouse and keyboard) across multiple devices as if they were all connected. It also has perhaps the best backup to your entire computer system of any computer out there one button, click it backs up everything. I use Samsung notes and to have that sync between tablet, phone and now computer is amazing. It is my most used computer, just not ideal for heavy video or even audio editing. Battery life, while ok, its not 20 hours in real use. I cannot go an entire day without recharging, but at least the recharge is fast. Two other nitpicks, I would have preferred a full size s d card, but having the micro s d card allows me to put in two terabytes.First internal storage basically, and having both USB C ports on one side means you can only charge it from one side, it would have been nice if they at least split the two or put a third one o
Value
4
Written by a customer while visiting Samsung US
Posted by: Toun
from ga
Expertise:Intermediate
Verified Purchase:Yes
My laptop is slick, smart ,fast , touchscreen, camera --all good
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
⭐️
on May 18, 2025
Posted by: GLYGB
I like it. It looks good. I want to to get one. Thank you.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Zolton king of numnutts
from In a galaxy far far away
Expertise:Expert
Verified Purchase:Yes
This labtop is Ok nothing too much to.talk about it
I would recommend this to a friend!
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R Team, June 2, 2025
Aloha Zolton,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Book5 Pro. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share feedback with us regarding the performance, functionality, or durability of your Galaxy device, please feel free to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book5 Pro
https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Book5 Pro. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share feedback with us regarding the performance, functionality, or durability of your Galaxy device, please feel free to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book5 Pro
https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro/
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Duluth, GA, USA
Expertise:Expert
Verified Purchase:Yes
Display is absolutely crisp. System runs so smoothly, no lags. I have enjoyed using it so far, from my academic stuff to just watching movies. It's been an all-round experience. Love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Fish
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
This laptop is perfect for engineering students!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US