Customer reviews from Samsung US
Samsung - 85 Class LS03FW The Frame Pro Series Neo QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.7
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
70
4 Stars
6
3 Stars
2
2 Stars
1
1 Star
4
93%of customers recommend this product.
(
27 out of
29)
Customer Reviews for Samsung - 85 Class LS03FW The Frame Pro Series Neo QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
This Product Lives Up To It's Name. It is a Pro!
on September 24, 2025
Posted by: Timoteo
[This review was collected as part of a promotion.] Let me just put it out there. I LOVE this TV!
First I love the art and the art store. It's not difficult to find things you like and then favorite them, select a border and border color. The art looks so realistic that I've had people NOT know it was an image being projected by a TV. They thought it was a real photo. I really like changing the art work every so often or even have it rotating.
Second is the TV itself. This TV and the picture it produces is fantastic. Even in a room surrounded by windows and outside light this TV has no glare and produces a bright photo. I paired this TV with the music frame speakers for outstanding sound, even without a soundbar.
I couldn't be more delighted!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Frame pro
on November 20, 2025
Posted by: Mimidonkies
[This review was collected as part of a promotion.] Beautiful tv. Nice picture. Only negative is that you can’t have the Samsung box more than approx 3 feet away from your tv or the voices don’t match with the sound and the picture freezes.
Value
3
Response from Samsung USBy Samsung Specialist, November 21, 2025
Mimidonkies,
Thank you for sharing your experience. Please note the Wireless One Connect Box range is up to 10m (~33ft). If you're seeing a message that says "The signal strength is low. Adjust the location of your Wireless One Connect." while watching content from an external source (such as a set-top box, game console, or antenna), this means the wireless signal between the TV and the Wireless One Connect is weak.
To help restore a strong connection, please follow these steps:
1. Go to: Home > left directional key > Settings > All Settings > Connections > Wireless One Connect > Wireless One Connect Status > Adjust
2. Carefully adjust the Wireless One Connect Box's location and angle. The goal is to align it until the antenna icon turns blue, which indicates optimal signal strength and a secure connection.
Additionally, the lip sync issues you've mentioned may be related to the content source, but if you're noticing the audio delay across all sources or channels, especially when using an external speaker setup (soundbar, receiver, etc.), there are a few settings that may help:
1. Adjust Digital Audio Delay. You can manually increase the audio delay to better match the video: Settings > All Settings > Sound > Expert Settings > Digital Output Audio Delay
2. Enable Audio Pass-Through. Samsung TVs include an audio pass-through option, which sends the audio signal directly to your connected soundbar or receiver without additional processing by the TV. This can reduce delay when using external audio devices: Settings > All Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through
3. Check for Firmware Updates. Ensure your TV is running the latest software, which may include performance improvements related to sound or sync: Home > left directional key > Settings > Support > Software Update > Update Now
If the issue continues after these steps, please contact Samsung Support for additional troubleshooting or assistance. We’re here to help at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Specialist
Thank you for sharing your experience. Please note the Wireless One Connect Box range is up to 10m (~33ft). If you're seeing a message that says "The signal strength is low. Adjust the location of your Wireless One Connect." while watching content from an external source (such as a set-top box, game console, or antenna), this means the wireless signal between the TV and the Wireless One Connect is weak.
To help restore a strong connection, please follow these steps:
1. Go to: Home > left directional key > Settings > All Settings > Connections > Wireless One Connect > Wireless One Connect Status > Adjust
2. Carefully adjust the Wireless One Connect Box's location and angle. The goal is to align it until the antenna icon turns blue, which indicates optimal signal strength and a secure connection.
Additionally, the lip sync issues you've mentioned may be related to the content source, but if you're noticing the audio delay across all sources or channels, especially when using an external speaker setup (soundbar, receiver, etc.), there are a few settings that may help:
1. Adjust Digital Audio Delay. You can manually increase the audio delay to better match the video: Settings > All Settings > Sound > Expert Settings > Digital Output Audio Delay
2. Enable Audio Pass-Through. Samsung TVs include an audio pass-through option, which sends the audio signal directly to your connected soundbar or receiver without additional processing by the TV. This can reduce delay when using external audio devices: Settings > All Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through
3. Check for Firmware Updates. Ensure your TV is running the latest software, which may include performance improvements related to sound or sync: Home > left directional key > Settings > Support > Software Update > Update Now
If the issue continues after these steps, please contact Samsung Support for additional troubleshooting or assistance. We’re here to help at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love my Samsung The Frame TV!
on September 24, 2025
Posted by: Lovemyframe
[This review was collected as part of a promotion.] The crystal-clear picture quality makes everything—from movies to sports—look stunningly lifelike. The integration with Alexa is seamless and makes controlling the TV effortless with just my voice. I also appreciate how easy it is to press one button on the remote and instantly access all of our streaming subscriptions without digging through menus.
One of my favorite features is how it doubles as a piece of art. When it’s mounted above our fireplace, it looks more like a framed painting than a television. The ability to display different works of art or personal photos is a real conversation starter when guests visit.
Beyond that, the sleek, modern design blends perfectly with our décor, and the customizable bezels give it that extra touch of personalization. The smart features are fast and intuitive, making it feel more like a complete entertainment hub than just a TV.
Overall, The Frame is the perfect mix of style, technology, and functionality. It’s hands down the best TV I’ve ever owned and has truly elevated our living space.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing and looks immaculate in ro
on July 2, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] My family and I use this for movies, streaming, entertainment purposes and enjoy the level of joy it brings us!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
TV looks amazing.
on October 14, 2025
Posted by: GreatLookingTV
[This review was collected as part of a promotion.] Use tv for general everyday viewing including sports
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The product is good
on July 5, 2025
Posted by: Madhava
[This review was collected as part of a promotion.] It’s good and good frame and it looks in my wall and also the art is very good
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very good mid tier tv.
on July 8, 2025
Posted by: England79
[This review was collected as part of a promotion.] Have it in my sons room so he only games on this TV. Clarity is amazing and very good sound quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung The Frame Pro 85"
on June 10, 2025
Posted by: Richardhead
[This review was collected as part of a promotion.] The Samsung 85" The Frame Pro is a stunning fusion of art and technology, perfect for design-conscious homes. Its standout feature is the Modern Frame Design with a Matte Display that transforms the TV into a lifelike piece of art, eliminating glare and reflections. The Wireless One Connect Box ensures a clutter-free installation, blending seamlessly into any decor.
Picture quality is excellent, thanks to Neo QLED 4K technology. Mini-LED backlighting delivers impressive contrast, vibrant colors, and sharp detail, making both content and artwork look incredible. While not an OLED, it's a significant upgrade for a lifestyle TV.
The Tizen OS is user-friendly, offering access to popular streaming apps. This TV isn't just a display; it's a statement piece that truly integrates into your living space. If you value aesthetics as much as performance, The Frame Pro is an unparalleled choice.
Picture quality is excellent, thanks to Neo QLED 4K technology. Mini-LED backlighting delivers impressive contrast, vibrant colors, and sharp detail, making both content and artwork look incredible. While not an OLED, it's a significant upgrade for a lifestyle TV.
The Tizen OS is user-friendly, offering access to popular streaming apps. This TV isn't just a display; it's a statement piece that truly integrates into your living space. If you value aesthetics as much as performance, The Frame Pro is an unparalleled choice.
Value
5
Written by a customer while visiting Samsung US