Customer reviews from Samsung US
Samsung - 85 Class LS03FW The Frame Pro Series Neo QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.7
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
70
4 Stars
6
3 Stars
2
2 Stars
1
1 Star
4
93%of customers recommend this product.
(
27 out of
29)
Customer Reviews for Samsung - 85 Class LS03FW The Frame Pro Series Neo QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
Wireless Connect Box makes this worth it.
on May 15, 2025
Posted by: extrasaltytofu
At this point, realistically, you can get the same display quality and ambient picture mode on many TVs. So why The Frame? I've always liked the idea of The Frame ever since I saw it in a friend's house, but I wasn't impressed by the picture quality - when actually using it as a TV, it seemed dim and very washed out. When I heard about The Frame Pro, I figured I would give it a shot.
I'm very happy with the display quality (it's finally up to par/better than many TVs in this price range), and the Art mode works as I expected it to.
What has really makes it worth it in use is the wireless connect box. I glossed over this feature when I first did my research, figuring it was just a nice to have, but in practice, this is actually a game changer. It makes the display feel like an actual display, not a TV, as after it's mounted, you basically never have to interact with the physical unit again - all connectivity can happen where you want it. Tucked into a drawer, right next to your router, etc. With this feature alone, it turns the TV into a real wireless smart screen. Now when I look into alternatives, they all seem like nice, comparable TVs - but this one stands apart for the wireless connect box. It is a bit expensive, but with all of the features (amazing picture quality, seamless wall mount design, and wireless connect box), I expect to love this for more than a decade. Highly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new features
on October 20, 2025
Posted by: Fl0r3z
[This review was collected as part of a promotion.] Its picture is super sharp and colorful, perfect for movies and games. The new wireless box keeps cables hidden, and cool AI features make it fun to use. They should be in every room a house!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Disappointed
on October 13, 2025
Posted by: MotorCity
[This review was collected as part of a promotion.] Maybe this is more of a TV than I expected. The issue of turning TV off, then it comes back on, is a nuisance. The white frame we bought to go around and cover the black frame, does meet at corners as well as it should.
The One Box Connect, drops coverage randomly.
Im sorry, but this 2025 Frame isn't worth the price. Maybe some updates will correct these issues.
The One Box Connect, drops coverage randomly.
Im sorry, but this 2025 Frame isn't worth the price. Maybe some updates will correct these issues.
Value
4
Response from Samsung USBy Samsung Specialist, October 20, 2025
MotorCity,
Thanks for your review. If your Frame Pro isn't powering off initially, please note you'll need to press and hold the power button to achieve this.
To ensure optimal Wireless One Connect performance, please keep the following in mind:
• The Wireless One Connect Box should be placed within 10m (~33 ft) of the TV with minimal obstructions.
• It can be stored in a recessed in-wall box or in a shelf or credenza below the TV, as long as the material isn’t too thick to block signals.
• Wireless performance may be affected by the surrounding environment and may not work properly if the box is enclosed or blocked by metal (e.g., inside a metal cabinet) or other physical barriers like walls.
If you're seeing a message that says "Wireless One Connect is disconnected" while watching content from an external source (such as a set-top box, game console, or antenna), this typically means the TV has lost its wireless connection to the Wireless One Connect Box.
To resolve this issue, please try the following steps:
1. Check that the Wireless One Connect Box is powered on. If it’s turned off, power it back on. Once powered, the TV should automatically reconnect when the signal is strong enough.
2. If the unit is powered on but still disconnected, you may need to adjust the alignment:
o Go to: Home > left directional key > Settings > All Settings > Connections > Wireless One Connect > Wireless One Connect Status > Adjust
o Carefully adjust the Wireless One Connect Box’s position until the antenna icon turns blue, which indicates a strong signal and a successful connection.
If your TV doesn’t automatically reconnect to the Wireless One Connect after adjusting its position, you may need to manually pair the device:
1. Unpair the Wireless One Connect. Go to: Home > left directional key > Settings > All Settings > Connections > Wireless One Connect > Wireless One Connect Status > Unpair
2. Enter Pairing Mode on the Wireless One Connect. Press and hold the PAIR button on the Wireless One Connect device for 3 seconds. You'll know it's in pairing mode when the LED indicator on the side begins blinking blue.
3. Re-establish the Connection. Go to: Settings > All Settings > Connections > Wireless One Connect > Set up Wireless One Connect, then follow the prompts to search for the device and reconnect it.
Also, please ensure your TV is running the latest firmware, as updates may include important connectivity enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
If the issue continues after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat with an agent and additional support resources are also available on the Samsung website under the ‘Support’ section.
~ Samsung Specialist
Thanks for your review. If your Frame Pro isn't powering off initially, please note you'll need to press and hold the power button to achieve this.
To ensure optimal Wireless One Connect performance, please keep the following in mind:
• The Wireless One Connect Box should be placed within 10m (~33 ft) of the TV with minimal obstructions.
• It can be stored in a recessed in-wall box or in a shelf or credenza below the TV, as long as the material isn’t too thick to block signals.
• Wireless performance may be affected by the surrounding environment and may not work properly if the box is enclosed or blocked by metal (e.g., inside a metal cabinet) or other physical barriers like walls.
If you're seeing a message that says "Wireless One Connect is disconnected" while watching content from an external source (such as a set-top box, game console, or antenna), this typically means the TV has lost its wireless connection to the Wireless One Connect Box.
To resolve this issue, please try the following steps:
1. Check that the Wireless One Connect Box is powered on. If it’s turned off, power it back on. Once powered, the TV should automatically reconnect when the signal is strong enough.
2. If the unit is powered on but still disconnected, you may need to adjust the alignment:
o Go to: Home > left directional key > Settings > All Settings > Connections > Wireless One Connect > Wireless One Connect Status > Adjust
o Carefully adjust the Wireless One Connect Box’s position until the antenna icon turns blue, which indicates a strong signal and a successful connection.
If your TV doesn’t automatically reconnect to the Wireless One Connect after adjusting its position, you may need to manually pair the device:
1. Unpair the Wireless One Connect. Go to: Home > left directional key > Settings > All Settings > Connections > Wireless One Connect > Wireless One Connect Status > Unpair
2. Enter Pairing Mode on the Wireless One Connect. Press and hold the PAIR button on the Wireless One Connect device for 3 seconds. You'll know it's in pairing mode when the LED indicator on the side begins blinking blue.
3. Re-establish the Connection. Go to: Settings > All Settings > Connections > Wireless One Connect > Set up Wireless One Connect, then follow the prompts to search for the device and reconnect it.
Also, please ensure your TV is running the latest firmware, as updates may include important connectivity enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
If the issue continues after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat with an agent and additional support resources are also available on the Samsung website under the ‘Support’ section.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
The Best TV Ever!
on October 14, 2025
Posted by: Lovemyframe
[This review was collected as part of a promotion.] We use our tv daily for local news, streaming movies, etc. the picture is very clear - as good or better than the previous Samsung tv we had. But when it is not in use, it is the prettiest thing in the room!! No more black hole! The ability to see beautiful artwork everyday is amazing! It is our favorite tv ever! Totally worth the price!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The color of this TV is amazing.
on August 25, 2025
Posted by: Sammijo83
[This review was collected as part of a promotion.] We use this TV as our main entertainment in our family room. For movie night, and gaming family night. We even use it as a Bluetooth speaker for the date night.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful TV
on August 19, 2025
Posted by: Georgie
[This review was collected as part of a promotion.] Great looking tv above our mantel along with ultra slim soundbar. Perfect combination for awesome picture and sound!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this TV
on November 20, 2025
Posted by: AndiHolley
[This review was collected as part of a promotion.] This is my first Frame TV and I’ve been really enjoying it so far. The picture is really great and we love the art feature!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best tv I’ve ever owned
on May 14, 2025
Posted by: KMoney
from North Carolina
This tv is fire. I got the 85’. I love it so much. It’s so clear and thin and has a mic. It’s sick. Can the artwork burn my screen? I’m scared to put the artwork on. I’m guessing it’s safe, but I need to know for sure.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Specialist, May 14, 2025
KMoney,
Thank you for your review. The Frame TV is designed to withstand prolong display of art and photos and are not prone to screen burn out issues as other TVs. Motion sensors are embedded to display photos only when it detects someone in the room, otherwise the TV will move to standby mode.
If you have more questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Specialist
Thank you for your review. The Frame TV is designed to withstand prolong display of art and photos and are not prone to screen burn out issues as other TVs. Motion sensors are embedded to display photos only when it detects someone in the room, otherwise the TV will move to standby mode.
If you have more questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US