Customer reviews from Samsung US
Samsung - 85 Class LS03FW The Frame Pro Series Neo QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.7 out of 5
4.7
(94 Reviews)
Open Ratings Snapshot
Rating breakdown 94 reviews
5 Stars
78
4 Stars
9
3 Stars
2
2 Stars
1
1 Star
4
93%of customers recommend this product. 
(
27 out of 29
)
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Customer Reviews for Samsung - 85 Class LS03FW The Frame Pro Series Neo QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5 out of 5
5
Elegant, subtle and everything we needed
on May 13, 2025
Posted by: Samsungfan
[This review was collected as part of a promotion.] The Samsung frame is perfect for our family of four. The display makes movie nights stunning, while the art mode turns out living room into a stylish Gallery.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the quality of image and aesthetic
on August 22, 2025
Posted by: Linkxboy
[This review was collected as part of a promotion.] The art looks great. Love the new metal frame option, makes it look nice. I still need more time to fully review other aspects of the TV but so far its really good!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So worth it.
on July 26, 2025
Posted by: Justkurtis
from Los Angeles, CA
This TV absolutely elevates my living room. The rest of the room is already decorated "gallery" style with art on the walls, so adding the Frame Pro TV by Samsung was the most logical decision. When in art mode, the painting truly illuminates the room. When watching TV, the screen is so clear & the color is great. The system is super intuitive.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Frame pro
on November 20, 2025
Posted by: Mimidonkies
[This review was collected as part of a promotion.] Beautiful tv. Nice picture. Only negative is that you can’t have the Samsung box more than approx 3 feet away from your tv or the voices don’t match with the sound and the picture freezes.
Value
3 out of 5
3
Response from Samsung USBy Samsung SpecialistNovember 21, 2025
Mimidonkies,

Thank you for sharing your experience. Please note the Wireless One Connect Box range is up to 10m (~33ft). If you're seeing a message that says "The signal strength is low. Adjust the location of your Wireless One Connect." while watching content from an external source (such as a set-top box, game console, or antenna), this means the wireless signal between the TV and the Wireless One Connect is weak.

To help restore a strong connection, please follow these steps:
1. Go to: Home > left directional key > Settings > All Settings > Connections > Wireless One Connect > Wireless One Connect Status > Adjust
2. Carefully adjust the Wireless One Connect Box's location and angle. The goal is to align it until the antenna icon turns blue, which indicates optimal signal strength and a secure connection.

Additionally, the lip sync issues you've mentioned may be related to the content source, but if you're noticing the audio delay across all sources or channels, especially when using an external speaker setup (soundbar, receiver, etc.), there are a few settings that may help:

1. Adjust Digital Audio Delay. You can manually increase the audio delay to better match the video: Settings > All Settings > Sound > Expert Settings > Digital Output Audio Delay

2. Enable Audio Pass-Through. Samsung TVs include an audio pass-through option, which sends the audio signal directly to your connected soundbar or receiver without additional processing by the TV. This can reduce delay when using external audio devices: Settings > All Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through

3. Check for Firmware Updates. Ensure your TV is running the latest software, which may include performance improvements related to sound or sync: Home > left directional key > Settings > Support > Software Update > Update Now

If the issue continues after these steps, please contact Samsung Support for additional troubleshooting or assistance. We’re here to help at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.

~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing product it have amazing features.
on April 21, 2025
Posted by: princessA631
[This review was collected as part of a promotion.] I use my samsung TV, to watch YouTube, Movies Play in my Ps5 or my Ninetendo Switch. I'm in love with this product I'm gonna keep saying I'll never gonna change samsung product for any other.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The artwork is the best feature
on May 9, 2025
Posted by: Kdan1234
[This review was collected as part of a promotion.] So, looking at the paintings show up on the screen his breathtaking. It's like being there with the painting. More than once I have wanted to reach out and touch the paint. The quality of the image is stunning. Really love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Perfect Blend of Art and Technology
on May 17, 2025
Posted by: MrMcChickenMan
[This review was collected as part of a promotion.] The Frame Pro has exceeded all expectations. I use it daily for streaming movies, viewing photos, and even casual gaming, and it’s easily the most beautiful and versatile TV I’ve owned. The Neo QLED 4K display delivers stunning clarity, rich colors, and deep contrast, whether I’m watching a blockbuster or a nature documentary.
What really sets it apart is Art Mode. When not in use, it displays high-resolution artwork and blends seamlessly into my home décor — guests often don’t realize it’s a TV at first. The customizable bezels and matte finish make it feel like a true gallery piece.
Despite the artistic look, performance doesn’t take a backseat. The smart features are fast and intuitive, and the anti-reflection screen works incredibly well in bright rooms. It’s a centerpiece both when it’s on and when it’s off.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing fast
on June 18, 2025
Posted by: Bandit
[This review was collected as part of a promotion.] It was good and built good
Amazing fast and built 👌
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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