Customer reviews from Samsung US
Samsung - 85 Class LS03FW The Frame Pro Series Neo QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.7
(94 Reviews)
Rating breakdown 94 reviews
5 Stars
78
4 Stars
9
3 Stars
2
2 Stars
1
1 Star
4
93%of customers recommend this product.
(
27 out of
29)
Customer Reviews for Samsung - 85 Class LS03FW The Frame Pro Series Neo QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
4
Samsung Frame TV Pro 65" - Pretty Good So Far
on April 28, 2025
Posted by: JMS7
from Los Angeles, CA
We've had this TV for a little over two weeks at the time of writing this review. For the casual watcher, the television looks and sounds great. We've had zero issues with the wireless OneConnect box (it is located inside our wooden media console directly beneath the TV). My only complaint is we've had a few issues with the TV's user interface (which is directly on the TV's software, not the OneConnect box) either freezing up or completely crashing. To fix, we've had to unplug the TV for a few seconds and plug it in again. Not incredibly annoying, but worrisome that we've had to do it twice in two weeks.
Features
4
Performance
4
Design
5
Value
2
Response from Samsung USBy Samsung Specialist, April 28, 2025
Hi JMS7,
We appreciate your feedback regarding your Frame Pro TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback regarding your Frame Pro TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
I love it the best t v ever
on July 28, 2025
Posted by: Bigdog
[This review was collected as part of a promotion.] I watch Netflix on it. It's the best ever. You can do anything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV and it doesnt look out of place when it
on November 11, 2025
Posted by: EgyptianIT
[This review was collected as part of a promotion.] I bought this for a conference room at my job and everyone loves it. When they are using it it for meetings or presentations, it looks great. The best part is if your in the room and your not using the TV it just looks like a good digital picture frame. Sometime I forgot its a TV when I walk past the room
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So Super Stylish
on June 1, 2025
Posted by: amzzz8
[This review was collected as part of a promotion.] I really luke how this product resembles a frame I can have it set to a picture and it'll blend into my home decor. For the longest time I oppted out on having a TV because it didnt go with my homes decor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the non-glare, sharp picture & art display
on September 20, 2025
Posted by: AlsTippy
[This review was collected as part of a promotion.] We purchased the TV because it is non-glare, we have a lot of lights and sun in our home. This TV did Not disappoint.
Now that we have it our favorite feature is the Art display. I can’t say enough about how wonderful it is to have famous art displayed on our wall. We also display our on photos and art creations. When friends come over, my husband spends time showing all the art that is available.
We highly recommend this TV for its features and sharp picture quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best TV Ever!
on October 14, 2025
Posted by: Lovemyframe
[This review was collected as part of a promotion.] We use our tv daily for local news, streaming movies, etc. the picture is very clear - as good or better than the previous Samsung tv we had. But when it is not in use, it is the prettiest thing in the room!! No more black hole! The ability to see beautiful artwork everyday is amazing! It is our favorite tv ever! Totally worth the price!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG is the BENCHMARK in the industry
on November 6, 2025
Posted by: SLICKVICKTVNUTGUY
[This review was collected as part of a promotion.] QUALITY and innovation are why I continue to purchase SAMSUNG products- never disappointed in choosing the flagship product, they are the standard in the industry.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this TV
on November 20, 2025
Posted by: AndiHolley
[This review was collected as part of a promotion.] This is my first Frame TV and I’ve been really enjoying it so far. The picture is really great and we love the art feature!
Value
5
Written by a customer while visiting Samsung US