Customer reviews from Samsung US
Samsung - 75 Class LS03FW The Frame Pro Series Neo QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.6
(179 Reviews)
Rating breakdown 179 reviews
5 Stars
145
4 Stars
17
3 Stars
3
2 Stars
4
1 Star
10
90%of customers recommend this product.
(
74 out of
82)
Customer Reviews for Samsung - 75 Class LS03FW The Frame Pro Series Neo QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
Best Frame Yet — Worth the Upgrade, Minor Tweaks
on December 23, 2025
Posted by: LivingFramePro
[This review was collected as part of a promotion.] Very easy setup from start to finish. The picture quality is excellent, and the menus and software are intuitive and responsive. Coming from a 2021 Frame TV, the improvements are noticeable and appreciated.
That said, it would be great if older Frame models could continue to receive software updates for a longer period.
The installers did a great job overall, especially given the mounting constraints. One area for improvement would be a sleeker power-cord design or the option to include a recessed power plate with installation. While the included spacers help, there is still a slight bulge where the outlet sits behind the TV, which detracts a bit from the “frame-flush” look the product is known for.
Overall, an excellent TV with premium visuals and software—just a few refinements away from being perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
DO NOT BUY THIS TV!
on February 15, 2026
Posted by: Dissatisfied
If you want a TV that has cool art this is a good option. If you want a TV to watch, switch programming, turn up/down the sound DO NOT BUY THIS TV!!! While in concept the thin profile is great at a pragmatic level it is HORRIBLE. The latency because of the remote control box makes it nearly impossible to watch. At times it is impossible to adjust the volume, change the channel, turn the TV off, etc. DO NOT BUY THIS TV!!!
Response from Samsung USBy Samsung Specialist, February 16, 2026
Hi there,
Thank you for sharing your experience with your Wireless One Connect. To ensure optimal performance, please keep the following in mind:
• The Wireless One Connect Box should be placed within 10m (~33 ft) of the TV with minimal obstructions.
• It can be stored in a recessed in-wall box or in a shelf or credenza below the TV, as long as the material isn’t too thick to block signals.
• Wireless performance may be affected by the surrounding environment and may not work properly if the box is enclosed or blocked by metal (e.g., inside a metal cabinet) or other physical barriers like walls.
If you're experiencing freezing or lag in general response time, please also try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your experience with your Wireless One Connect. To ensure optimal performance, please keep the following in mind:
• The Wireless One Connect Box should be placed within 10m (~33 ft) of the TV with minimal obstructions.
• It can be stored in a recessed in-wall box or in a shelf or credenza below the TV, as long as the material isn’t too thick to block signals.
• Wireless performance may be affected by the surrounding environment and may not work properly if the box is enclosed or blocked by metal (e.g., inside a metal cabinet) or other physical barriers like walls.
If you're experiencing freezing or lag in general response time, please also try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product it have amazing features.
on April 21, 2025
Posted by: princessA631
[This review was collected as part of a promotion.] I use my samsung TV, to watch YouTube, Movies Play in my Ps5 or my Ninetendo Switch. I'm in love with this product I'm gonna keep saying I'll never gonna change samsung product for any other.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The artwork is the best feature
on May 9, 2025
Posted by: Kdan1234
[This review was collected as part of a promotion.] So, looking at the paintings show up on the screen his breathtaking. It's like being there with the painting. More than once I have wanted to reach out and touch the paint. The quality of the image is stunning. Really love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Perfect Blend of Art and Technology
on May 17, 2025
Posted by: MrMcChickenMan
[This review was collected as part of a promotion.] The Frame Pro has exceeded all expectations. I use it daily for streaming movies, viewing photos, and even casual gaming, and it’s easily the most beautiful and versatile TV I’ve owned. The Neo QLED 4K display delivers stunning clarity, rich colors, and deep contrast, whether I’m watching a blockbuster or a nature documentary.
What really sets it apart is Art Mode. When not in use, it displays high-resolution artwork and blends seamlessly into my home décor — guests often don’t realize it’s a TV at first. The customizable bezels and matte finish make it feel like a true gallery piece.
Despite the artistic look, performance doesn’t take a backseat. The smart features are fast and intuitive, and the anti-reflection screen works incredibly well in bright rooms. It’s a centerpiece both when it’s on and when it’s off.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing fast
on June 18, 2025
Posted by: Bandit
[This review was collected as part of a promotion.] It was good and built good
Amazing fast and built 👌
Amazing fast and built 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on August 22, 2025
Posted by: Dazesie
[This review was collected as part of a promotion.] Amazing quality, work super well. Got it as a gift for my family and they love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture quality
on December 23, 2025
Posted by: Ferdelance
[This review was collected as part of a promotion.] Love watching my TV. I don't like going to the movies but I enjoy being able to get a movie experience without going to the theater.
Value
5
Written by a customer while visiting Samsung US