Customer reviews from Samsung US
Samsung - 75 Class LS03FW The Frame Pro Series Neo QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.8
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
48
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
2
100%of customers recommend this product.
(
27 out of
27)
Customer Reviews for Samsung - 75 Class LS03FW The Frame Pro Series Neo QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
4
Samsung Frame TV Pro 65" - Pretty Good So Far
on April 28, 2025
Posted by: JMS7
from Los Angeles, CA
We've had this TV for a little over two weeks at the time of writing this review. For the casual watcher, the television looks and sounds great. We've had zero issues with the wireless OneConnect box (it is located inside our wooden media console directly beneath the TV). My only complaint is we've had a few issues with the TV's user interface (which is directly on the TV's software, not the OneConnect box) either freezing up or completely crashing. To fix, we've had to unplug the TV for a few seconds and plug it in again. Not incredibly annoying, but worrisome that we've had to do it twice in two weeks.
Features
4
Performance
4
Design
5
Value
2
Response from Samsung USBy Samsung Specialist, April 28, 2025
Hi JMS7,
We appreciate your feedback regarding your Frame Pro TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback regarding your Frame Pro TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Wireless Connect Box makes this worth it.
on May 15, 2025
Posted by: extrasaltytofu
At this point, realistically, you can get the same display quality and ambient picture mode on many TVs. So why The Frame? I've always liked the idea of The Frame ever since I saw it in a friend's house, but I wasn't impressed by the picture quality - when actually using it as a TV, it seemed dim and very washed out. When I heard about The Frame Pro, I figured I would give it a shot.
I'm very happy with the display quality (it's finally up to par/better than many TVs in this price range), and the Art mode works as I expected it to.
What has really makes it worth it in use is the wireless connect box. I glossed over this feature when I first did my research, figuring it was just a nice to have, but in practice, this is actually a game changer. It makes the display feel like an actual display, not a TV, as after it's mounted, you basically never have to interact with the physical unit again - all connectivity can happen where you want it. Tucked into a drawer, right next to your router, etc. With this feature alone, it turns the TV into a real wireless smart screen. Now when I look into alternatives, they all seem like nice, comparable TVs - but this one stands apart for the wireless connect box. It is a bit expensive, but with all of the features (amazing picture quality, seamless wall mount design, and wireless connect box), I expect to love this for more than a decade. Highly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best tv I’ve ever owned
on May 14, 2025
Posted by: KMoney
from North Carolina
This tv is fire. I got the 85’. I love it so much. It’s so clear and thin and has a mic. It’s sick. Can the artwork burn my screen? I’m scared to put the artwork on. I’m guessing it’s safe, but I need to know for sure.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Specialist, May 14, 2025
KMoney,
Thank you for your review. The Frame TV is designed to withstand prolong display of art and photos and are not prone to screen burn out issues as other TVs. Motion sensors are embedded to display photos only when it detects someone in the room, otherwise the TV will move to standby mode.
If you have more questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Specialist
Thank you for your review. The Frame TV is designed to withstand prolong display of art and photos and are not prone to screen burn out issues as other TVs. Motion sensors are embedded to display photos only when it detects someone in the room, otherwise the TV will move to standby mode.
If you have more questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
So worth it.
on July 26, 2025
Posted by: Justkurtis
from Los Angeles, CA
This TV absolutely elevates my living room. The rest of the room is already decorated "gallery" style with art on the walls, so adding the Frame Pro TV by Samsung was the most logical decision. When in art mode, the painting truly illuminates the room. When watching TV, the screen is so clear & the color is great. The system is super intuitive.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So Super Stylish
on June 1, 2025
Posted by: amzzz8
[This review was collected as part of a promotion.] I really luke how this product resembles a frame I can have it set to a picture and it'll blend into my home decor. For the longest time I oppted out on having a TV because it didnt go with my homes decor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Frame Pro 2025
on April 24, 2025
Posted by: TECHNOLOGYFORDUMMIES
[This review was collected as part of a promotion.] The Frame Pro is incredible !!
"For 33 years, my living room has remained a formal space—never once did I consider adding a TV. Yet, for years, my grown children have turned down my invitations, insisting, 'No big screen TV? No sports events? Then count us out!'"
"For 33 years, my living room has remained a formal space—never once did I consider adding a TV. Yet, for years, my grown children have turned down my invitations, insisting, 'No big screen TV? No sports events? Then count us out!'"
"The 65-inch Frame Pro has completely transformed my home entertainment experience—its technology is truly remarkable. The Frame Pro 2025 delivers bright, vivid digital art, seamlessly transitioning into a stunning TV with movie-theater quality visuals. The Easy-Connect wireless box was up and running within minutes, making setup effortless.
We’re loving everything from local TV and movies to baseball and the NBA playoffs—and we can’t wait for football season!"
We’re loving everything from local TV and movies to baseball and the NBA playoffs—and we can’t wait for football season!"
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Elegant, subtle and everything we needed
on May 13, 2025
Posted by: Samsungfan
[This review was collected as part of a promotion.] The Samsung frame is perfect for our family of four. The display makes movie nights stunning, while the art mode turns out living room into a stylish Gallery.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The art options look great. Locks up
on July 5, 2025
Posted by: Hawkeye
[This review was collected as part of a promotion.] We have two frame Pro tvs in adjoining rooms. We mostly use the Frame TV to display artwork.
Unfortunately when we try to switch to TV watching the TV appears to be buffering a lot and even locks up. If I unplug the TV and the one box and plug it back in it works properly. Unfortunately I have to do this at least one a week. This is unacceptable.
The picture is great but the locking up needs to be fixed.
Value
1
Response from Samsung USBy Samsung Specialist, July 7, 2025
Hawkeye,
We appreciate your feedback regarding your Frame Pro TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
Please also keep in mind that the Wireless One Connect Box should be placed in the same room as the TV (10m range). The wireless connection between the TV and WOCB may also be affected by the surrounding environment, may not connect when enclosed or blocked by metal (e.g., from inside a metal cabinet) or by other physical objects such as walls.
If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback regarding your Frame Pro TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
Please also keep in mind that the Wireless One Connect Box should be placed in the same room as the TV (10m range). The wireless connection between the TV and WOCB may also be affected by the surrounding environment, may not connect when enclosed or blocked by metal (e.g., from inside a metal cabinet) or by other physical objects such as walls.
If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US