Customer reviews from Samsung US
Samsung - 75 Class LS03FW The Frame Pro Series Neo QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.6
(179 Reviews)
Rating breakdown 179 reviews
5 Stars
145
4 Stars
17
3 Stars
3
2 Stars
4
1 Star
10
90%of customers recommend this product.
(
74 out of
82)
Customer Reviews for Samsung - 75 Class LS03FW The Frame Pro Series Neo QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
I love it the best t v ever
on July 28, 2025
Posted by: Bigdog
[This review was collected as part of a promotion.] I watch Netflix on it. It's the best ever. You can do anything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV and it doesnt look out of place when it
on November 11, 2025
Posted by: EgyptianIT
[This review was collected as part of a promotion.] I bought this for a conference room at my job and everyone loves it. When they are using it it for meetings or presentations, it looks great. The best part is if your in the room and your not using the TV it just looks like a good digital picture frame. Sometime I forgot its a TV when I walk past the room
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on December 22, 2025
Posted by: Janezzzy
[This review was collected as part of a promotion.] I love my new TV, great audio, visuals and easy to navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the non-glare, sharp picture & art display
on September 20, 2025
Posted by: AlsTippy
[This review was collected as part of a promotion.] We purchased the TV because it is non-glare, we have a lot of lights and sun in our home. This TV did Not disappoint.
Now that we have it our favorite feature is the Art display. I can’t say enough about how wonderful it is to have famous art displayed on our wall. We also display our on photos and art creations. When friends come over, my husband spends time showing all the art that is available.
We highly recommend this TV for its features and sharp picture quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Disappointed
on October 13, 2025
Posted by: MotorCity
[This review was collected as part of a promotion.] Maybe this is more of a TV than I expected. The issue of turning TV off, then it comes back on, is a nuisance. The white frame we bought to go around and cover the black frame, does meet at corners as well as it should.
The One Box Connect, drops coverage randomly.
Im sorry, but this 2025 Frame isn't worth the price. Maybe some updates will correct these issues.
The One Box Connect, drops coverage randomly.
Im sorry, but this 2025 Frame isn't worth the price. Maybe some updates will correct these issues.
Value
4
Response from Samsung USBy Samsung Specialist, October 20, 2025
MotorCity,
Thanks for your review. If your Frame Pro isn't powering off initially, please note you'll need to press and hold the power button to achieve this.
To ensure optimal Wireless One Connect performance, please keep the following in mind:
• The Wireless One Connect Box should be placed within 10m (~33 ft) of the TV with minimal obstructions.
• It can be stored in a recessed in-wall box or in a shelf or credenza below the TV, as long as the material isn’t too thick to block signals.
• Wireless performance may be affected by the surrounding environment and may not work properly if the box is enclosed or blocked by metal (e.g., inside a metal cabinet) or other physical barriers like walls.
If you're seeing a message that says "Wireless One Connect is disconnected" while watching content from an external source (such as a set-top box, game console, or antenna), this typically means the TV has lost its wireless connection to the Wireless One Connect Box.
To resolve this issue, please try the following steps:
1. Check that the Wireless One Connect Box is powered on. If it’s turned off, power it back on. Once powered, the TV should automatically reconnect when the signal is strong enough.
2. If the unit is powered on but still disconnected, you may need to adjust the alignment:
o Go to: Home > left directional key > Settings > All Settings > Connections > Wireless One Connect > Wireless One Connect Status > Adjust
o Carefully adjust the Wireless One Connect Box’s position until the antenna icon turns blue, which indicates a strong signal and a successful connection.
If your TV doesn’t automatically reconnect to the Wireless One Connect after adjusting its position, you may need to manually pair the device:
1. Unpair the Wireless One Connect. Go to: Home > left directional key > Settings > All Settings > Connections > Wireless One Connect > Wireless One Connect Status > Unpair
2. Enter Pairing Mode on the Wireless One Connect. Press and hold the PAIR button on the Wireless One Connect device for 3 seconds. You'll know it's in pairing mode when the LED indicator on the side begins blinking blue.
3. Re-establish the Connection. Go to: Settings > All Settings > Connections > Wireless One Connect > Set up Wireless One Connect, then follow the prompts to search for the device and reconnect it.
Also, please ensure your TV is running the latest firmware, as updates may include important connectivity enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
If the issue continues after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat with an agent and additional support resources are also available on the Samsung website under the ‘Support’ section.
~ Samsung Specialist
Thanks for your review. If your Frame Pro isn't powering off initially, please note you'll need to press and hold the power button to achieve this.
To ensure optimal Wireless One Connect performance, please keep the following in mind:
• The Wireless One Connect Box should be placed within 10m (~33 ft) of the TV with minimal obstructions.
• It can be stored in a recessed in-wall box or in a shelf or credenza below the TV, as long as the material isn’t too thick to block signals.
• Wireless performance may be affected by the surrounding environment and may not work properly if the box is enclosed or blocked by metal (e.g., inside a metal cabinet) or other physical barriers like walls.
If you're seeing a message that says "Wireless One Connect is disconnected" while watching content from an external source (such as a set-top box, game console, or antenna), this typically means the TV has lost its wireless connection to the Wireless One Connect Box.
To resolve this issue, please try the following steps:
1. Check that the Wireless One Connect Box is powered on. If it’s turned off, power it back on. Once powered, the TV should automatically reconnect when the signal is strong enough.
2. If the unit is powered on but still disconnected, you may need to adjust the alignment:
o Go to: Home > left directional key > Settings > All Settings > Connections > Wireless One Connect > Wireless One Connect Status > Adjust
o Carefully adjust the Wireless One Connect Box’s position until the antenna icon turns blue, which indicates a strong signal and a successful connection.
If your TV doesn’t automatically reconnect to the Wireless One Connect after adjusting its position, you may need to manually pair the device:
1. Unpair the Wireless One Connect. Go to: Home > left directional key > Settings > All Settings > Connections > Wireless One Connect > Wireless One Connect Status > Unpair
2. Enter Pairing Mode on the Wireless One Connect. Press and hold the PAIR button on the Wireless One Connect device for 3 seconds. You'll know it's in pairing mode when the LED indicator on the side begins blinking blue.
3. Re-establish the Connection. Go to: Settings > All Settings > Connections > Wireless One Connect > Set up Wireless One Connect, then follow the prompts to search for the device and reconnect it.
Also, please ensure your TV is running the latest firmware, as updates may include important connectivity enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
If the issue continues after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat with an agent and additional support resources are also available on the Samsung website under the ‘Support’ section.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
So Super Stylish
on June 1, 2025
Posted by: amzzz8
[This review was collected as part of a promotion.] I really luke how this product resembles a frame I can have it set to a picture and it'll blend into my home decor. For the longest time I oppted out on having a TV because it didnt go with my homes decor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Why no signal over cable?
on September 2, 2025
Posted by: Frado
Image quality so much better than older frame TV. I was prepared for some tradeoffs (compared to my OLED), but not having a way to hardwire the One Connect box with a cable is not acceptable. I mean we already need to run wire for power, so why not run the signal? Some people want the box across the room, I get it. But those that just want the best connection possible and not deal with frequent signal loss should have the option like the older model.
Response from Samsung USBy Samsung Specialist, September 2, 2025
Hi Frado, Thanks for your review, and we're sorry for the confusion. If you'd like a wired One Connect Box connection, please note that this is available with our Frame (LS03FA) Series. You can find it here: https://www.samsung.com/us/lifestyle-tvs/the-frame/65-inch-the-frame-qled-4k-tv-ls03fa-sku-qn65ls03fafxza/
If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for: • Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for: • Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
The Best TV Ever!
on October 14, 2025
Posted by: Lovemyframe
[This review was collected as part of a promotion.] We use our tv daily for local news, streaming movies, etc. the picture is very clear - as good or better than the previous Samsung tv we had. But when it is not in use, it is the prettiest thing in the room!! No more black hole! The ability to see beautiful artwork everyday is amazing! It is our favorite tv ever! Totally worth the price!
Value
5
Written by a customer while visiting Samsung US