Customer Reviews for GE - Dual Hose Conversion Kit for Select Portable Air Conditioners - Gray
Customer Rating
1
Avoid at all costs
on September 14, 2021
Posted by: Charlesss
from Maryland
GE took down my other review for speaking truth about their business practices.
It’s impossible to obtain this accessory, so if you haven’t bought a matching AC unit, do yourself a favor and go with something else. I’ll be leaving my real review on every other site I can find the matching AC unit.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, September 21, 2021
Greetings,
We're awfully sorry to hear that you have had trouble obtaining this accessory and can absolutely understand your frustration. We realize how frustrating that must be in an already frustrating time. The pandemic has certainly impacted all of us, both at home and in business. We’ve made adjustments across the board – including adding resources and shifts, adjusting workspaces and working with component suppliers who are doing the same – to alleviate the pressure on our business and navigate the challenges we’ve encountered in the supply chain so that we can meet the unprecedented demand we’re seeing.
We truly value all our retail partners, who are also facing difficulties in this time, and we are working with them individually to fulfill orders just as quickly as possible. However, we realize availability could be strained for some time yet. We really do appreciate your patience in the meantime and hope you’ll continue to trust us as we work to ensure the best product possible for you and your family.
Stay well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
RAP02 dual Hose conversion Kit Issues
on July 26, 2022
Posted by: sc12345
from TX, PA
I would like to say I had purchased my A/C unit last year but the RAP02 was not available at that time. A/C unit work well. When I received the RAP02 Kit and installed, Iwas extremely happy with the results. Cooled much more rapidly. my conversion I used the Large Baffle. But I do have some question on the Kit. 1. the Large Baffles has louvers that appears to pull air from the inside room. It looks like the louver area is designed for a Cover or Filter to be added. 1a - Is this something (Cover or Filter) that was missing from my kit? 1b - or are these optional items to be ordered? 1c - If there is not a cover or filter why are the louvers there? 1d - the panel I removed to install the Baffle had a filter built into it, should that filter have been installed in the Baffle (not mentioned in the installation instructions)? 1f - What problems would occur if the louvers on the baffle are covered on the inside? 2. Why was an Input Hose Insulation Cover no provide? the difference between room temperature and outside temperature (outside 108 degrees inside 68 degrees) could be 40 degrees or more. 3.The difference in distance between the input and exhaust Hose Adapter to window kit is approx. 1.5 inches, 3a - How much of the hot exhaust air is being pulled into the intake hose adapter? 3b Do you have an adapter that would direct the hot exhaust away from the Intake Adapter? Recommendations - 1 If you do not install the dual hose conversion kit, I think purchasing an exhaust insulation cover for the exhaust hose, will improve the efficiency of the unit. 2. I plan on purchasing insulation cover for the Input hose, to improve the efficiency. 3. Some type of filter or screen needs to be added the " Intake Hose adapter to Window Kit" to keep Animals and bugs out.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Good a/c just can't get the conversion kit
on June 12, 2021
Posted by: Jayneperk
from Fort Smith, AR
I have been waiting for this conversion kit since April. And it's still not available and can not be found. Why say there is a conversion kit available when there's not? I overall like it. I just want the conversion kit to make it more economical
Features
4
Performance
5
Quality
5
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, June 14, 2021
Hey there, we're sorry to hear you've been waiting so long for this kit to become available. We can imagine how frustrating this is for you, so we recommend you continue to check in with your local appliance dealers for the best updates regarding its availability.
We're wishing you the best and we appreciate you bringing this to our attention.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Finally in stock
on December 19, 2021
Posted by: RegularJoe69
from USA
Happened to check back in on this dual hose kit at random and noticed it was back in stock. Ordered it and delivered just three days afterwards. Night and day difference compared to the single hose setup. Cools the bedroom fast and doesn’t have to run for nearly as long. Not incentivized. Just a regular joe that happened to snag one.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Availability
on June 6, 2021
Posted by: Chrisme need another hose
from Massachusetts
What is expected date of availability? Soon is not an answer
Response from geappliances.comBy Sharon@GEA, GE_Appliances , June 7, 2021
Hi, Thanks for your question. The RAP02 is an optional dual hose conversion kit for specific GE portable air conditioners, and it is now available for purchase from Lowe's, both in-store and on-line. The RAP02 is not available through GEA Parts at this time; however, it will be in the future as we build inventory. There is not an exact estimated time of availability though. Hope this helps! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
What are the engineers thinking?
on July 4, 2022
Posted by: Nob27
Why is there air vents in the plastic housing That allows a majority of the interior air to be sucked outside? I mean the whole reason I Purchased was to be more efficient!?
I would recommend this to a friend!
Response from geappliances.comBy Elliot@GEA, GE Appliances, July 6, 2022
Hi there, thank you for taking the time to reach out. We are so sorry to hear that you are let down by this part's operation, and we can definitely imagine your frustration.
We would recommend that you reach out to our parts team for any questions regarding installation or operation. They can be reached at 1-877-959-8688 Mon-Fri 8am to 8pm, Sat 8:30am-5pm ET. We hope this helps, and please feel free to let us know if there are any ways we can assist you in the future. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Will this item be available in the UK
on June 28, 2021
Posted by: Nicholas Trub
from London, England, UK
Will this kit be available for purchase in the UK?
I would recommend this to a friend!
Features
5
Performance
1
Quality
3
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, June 29, 2021
Hello, Thanks for the question! We appreciate you choosing GE Appliances and we'd like to help. For the most accurate availability information of this Dual Hose Conversion Kit, we suggest checking your local GE Appliances dealer. Have a great day! -Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Required for GE portable A/C unit
on August 11, 2021
Posted by: Denee
from Orlando, FL
[This review was collected as part of a promotion.] When I received my portable GE a/c unit, I noticed that it did cool off my living room area a bit, but it was still warmer then I would have liked. After receiving and installing this dual hose conversion kit, there was an immediate noticeable difference in the temperature. My living room got cooler a lot faster. I took a star off, because honestly, it should have just came with the a/c unit. There is absolutely no reason why this should be sold separately because it really makes a difference in the efficiency of the unit.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
1
Written by a customer while visiting geappliances.com