Customer reviews from geappliances.com
GE - 550 Sq. Ft. 11,000 BTU ENERGY STAR Smart Window Air Conditioner 11,100 BTU Heater - White
Average customer rating
4
(14 Reviews)
Rating breakdown 14 reviews
5 Stars
8
4 Stars
2
3 Stars
1
2 Stars
2
1 Star
1
71%of customers recommend this product.
(
5 out of
7)
Customer Reviews for GE - 550 Sq. Ft. 11,000 BTU ENERGY STAR Smart Window Air Conditioner 11,100 BTU Heater - White
Customer Rating
5
Great AC Unit
on August 13, 2025
Posted by: Baby Girl29
Love it. It cools the room fast. It's not noisy. Installation was quick and easy. Definitely would recommend
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on September 12, 2025
Posted by: Office Air Conditioner
from San Antonio, TX
[This review was collected as part of a promotion.] Has a very strong fan to cool down the room quickly. Like the wifi setup.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Posted by: 1zip
from Indiana
[This review was collected as part of a promotion.] We have only used the cooling mode, also has heat pump: just not cold yet. It is very quiet.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Works as advertised!
on October 19, 2025
Posted by: My Shop GE AC
from USA
[This review was collected as part of a promotion.] Above average cooling for its installed space, quiet operation. Smart operation workes well.
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Exceptional unit
on October 21, 2025
Posted by: Fox_Fierce86
from Ellsinore Missouri
[This review was collected as part of a promotion.] The Installation was easy, Both the Heat and Cooling work beyond what I’d expect, it’s really quiet but with any system you hear the air, both the heat and Cooling Covers the entire room and more, Compared to my old unit I can say 100% with running it more often I actually used less Energy and saved Money on my Electric Bill!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Jonathon, GE_Appliances, October 23, 2025
We're so glad to see that you are loving your new air conditioner. You've made an amazing choice. We really love the cooling performance and eco mode. Plus, the quiet operation and heating mode. Thanks for choosing GE Appliances.
Written by a customer while visiting geappliances.com
Customer Rating
2
Great concept, poor experience
on November 11, 2025
Posted by: Col752
from Pleasant Plain ohio
[This review was collected as part of a promotion.] I originally bought the unit due to it having a heat pump for in the winter. I recently purchased this unit just a few months ago and it has been great but now that winter is here and had our first snow and ice accumulates all over the fan and it makes a few god-awful noisse and does not work properly and I cannot even use it when I need it the most.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, November 11, 2025
We're sorry to hear about the issues you are experiencing with your air conditioner. This model is not designed to be used in ‘HEAT’
mode when the outdoor temp is below 5ºF. To help with removing the ice build-up we recommend setting the mode control to High Fan or High Cool
with the temperature setting as high as it can be set, then letting it run to defrost.
mode when the outdoor temp is below 5ºF. To help with removing the ice build-up we recommend setting the mode control to High Fan or High Cool
with the temperature setting as high as it can be set, then letting it run to defrost.
Written by a customer while visiting geappliances.com