Customer reviews from Samsung US
Samsung - 85 Class QN990F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.9
(973 Reviews)
Rating breakdown 973 reviews
5 Stars
900
4 Stars
64
3 Stars
6
2 Stars
2
1 Star
1
97%of customers recommend this product.
(
290 out of
298)
Customer Reviews for Samsung - 85 Class QN990F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Samsung Neo QLED 8K: A Visionary TV
on September 24, 2025
Posted by: FenilRavani
[This review was collected as part of a promotion.] The Samsung QN990F Neo QLED 8K (2025) offers a premium viewing experience, though with some caveats.
Pros:
Stunning 8K Picture: Boasts incredible clarity and vibrant colors thanks to the NQ8 AI Gen3 Processor with 8K AI Upscaling Pro and Neo Quantum HDR 8K Pro.
Glare-Free Display: Excellent anti-reflective screen minimizes distractions from ambient light, perfect for bright rooms.
Wireless One Connect: Streamlines cable management by housing connections in a separate wireless box, though with potential input lag issues.
Immersive Sound: Features 90W 6.2.4CH speakers with Dolby Atmos and Object Tracking Sound Pro for a rich audio experience.
Gaming Features: Supports 4K@240Hz for PC gaming and includes Game Bar for settings optimization.
Cons:
Input Lag: The Wireless One Connect introduces noticeable input lag, especially for competitive gaming, though a dedicated HDMI port on the panel offers a workaround.
No Dolby Vision: Samsung's continued exclusion of Dolby Vision, in favor of HDR10+, is a drawback for maximizing content quality.
High Price: As a flagship 8K model, it comes with a significant cost.
Verdict: The QN990F delivers exceptional picture quality and innovative features, making it a top contender for those seeking a high-end 8K experience and not deterred by the price or minor gaming-related input lag concerns.
Pros:
Stunning 8K Picture: Boasts incredible clarity and vibrant colors thanks to the NQ8 AI Gen3 Processor with 8K AI Upscaling Pro and Neo Quantum HDR 8K Pro.
Glare-Free Display: Excellent anti-reflective screen minimizes distractions from ambient light, perfect for bright rooms.
Wireless One Connect: Streamlines cable management by housing connections in a separate wireless box, though with potential input lag issues.
Immersive Sound: Features 90W 6.2.4CH speakers with Dolby Atmos and Object Tracking Sound Pro for a rich audio experience.
Gaming Features: Supports 4K@240Hz for PC gaming and includes Game Bar for settings optimization.
Cons:
Input Lag: The Wireless One Connect introduces noticeable input lag, especially for competitive gaming, though a dedicated HDMI port on the panel offers a workaround.
No Dolby Vision: Samsung's continued exclusion of Dolby Vision, in favor of HDR10+, is a drawback for maximizing content quality.
High Price: As a flagship 8K model, it comes with a significant cost.
Verdict: The QN990F delivers exceptional picture quality and innovative features, making it a top contender for those seeking a high-end 8K experience and not deterred by the price or minor gaming-related input lag concerns.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Samsung TV
on October 14, 2025
Posted by: Love2watchmovies
[This review was collected as part of a promotion.] We love the new 65 inch TV! It’s very clear and precise. The color are amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 10, 2026
Posted by: Less
[This review was collected as part of a promotion.] it's so nice .I will buy it again if I had to choose again. I love it!
Written by a customer while visiting Samsung US
Customer Rating
5
All some reviews
on May 20, 2026
Posted by: Fish
[This review was collected as part of a promotion.] Can be left on door step best TV i will ever watch the resolution and contrast with the soundstage like your at the movies
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV, Wireless OneConnect Has Issues
on June 5, 2026
Posted by: AsaTheMan
from Costa Mesa, CA
[This review was collected as part of a promotion.] Great TV, when every thing works. Great Picture, Great Image, and Great Sound. The main problem I have is that I have to Reboot the TV twice a week or so to solve Audio issues the HW-Q990F soundbar via the OneConnect Box. The Wireless connection seems to drop periodically, creating dropouts, and distorted sound.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on June 16, 2026
Posted by: TOPHAT83
[This review was collected as part of a promotion.] I enjoyed the resolution as far as the clarity sound is amazing I really enjoy the Samsung TV product thank you so much Samsung for having a great product that you always produce time and time again
Written by a customer while visiting Samsung US
Customer Rating
5
An awesome t v
on June 22, 2026
Posted by: Chilly
[This review was collected as part of a promotion.] I would love to be able to play my p s five on the brightness clarity , in the contrast with some good resolution that immersion you in
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It is all in Performance
on July 6, 2026
Posted by: Everett
from Metairie, LA 70005, USA
I have multiple TVs, and by far this is the most outstanding. The nonreflective screen is important in my environment, and this feature is the best I have viewed. The upscaling to 8K resolution greatly increased my enjoyment. Since there is very little 8K content in its original form, upscaling existing content is crucial. Overall, the performance is outstanding.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US