Customer reviews from Samsung US
Samsung - 85 Class QN990F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.9
(1,098 Reviews)
Rating breakdown 1,098 reviews
5 Stars
1,004
4 Stars
81
3 Stars
8
2 Stars
2
1 Star
3
97%of customers recommend this product.
(
345 out of
354)
Customer Reviews for Samsung - 85 Class QN990F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Customer Rating
4
Awesome Television, Great picture, Great sound!
on October 5, 2026
Posted by: Tekkyguy
from Chicago,Il
[This review was collected as part of a promotion.] This is an upgrade from another Samsung 4k that was struck by lightning. I contemplated spending this kind of money but am so far impressed! The picture and resolution are impeccable as is the sound it produces even without a soundbar. Watching Dolby Atmos movies makes the sound so spatial, I can hear sounds from behind me from just the screen. The only drawback that keeps me from giving it 5 stars is sometimes the HDMI connections dont communicate properly and the screen gets very hot. So much so I've had to add PC fans running below, not a big deal , I can't see or hear them unless I turn them up but the manufacturer should have taken this into consideration and added fans. I am concerned that without the fans running the screen may fail prematurely. Very bright screen, contrast is excellent and the antiglare matte finish means you can watch movies anytime even with lights behind you. The operation system is very fast compared to my other Samsung but navigation of the slim remote with all of the apps gets a little confusing. A solid 4.4 stars.
Would be 5 if not for the heat it produces.
Would be 5 if not for the heat it produces.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great quality
on October 5, 2026
Posted by: Jeffabe57
[This review was collected as part of a promotion.] I have 10 Samsung 100-inch TVs between 2 homes, and they are my exclusive choice for a reason. Quite simply, they are a cut above. Love everything about the company.
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on October 5, 2026
Posted by: Toku
from Calipatria ca
[This review was collected as part of a promotion.] Fantastic resolution looks so real 3 d like.Have the black screen no reflection. Was an exchange when the original failed. Old one was a 4k, this one 8k.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Glare free screen is the best!
on October 5, 2026
Posted by: Russ
from SC
[This review was collected as part of a promotion.] The TV setup was not exactly what i would call easy. But once established we love it. The "glare free" screen and acute resolution would be at the top of my favorites list.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great brightness
on October 4, 2026
Posted by: Mara
from Framingham, Ma
[This review was collected as part of a promotion.] Very nice TV, I love ❤️ very big, I gonna buy another one for my son. The image is very clear. I'm very happy with samsung TV
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really great t v my first call
on October 2, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I have a sixty five inch. That won't update open to win i have a family of eight, and I like to watch movies with them. I hope to win to watch good movies with them
Written by a customer while visiting Samsung US
Customer Rating
4
Good TV
on September 30, 2026
Posted by: Micco
[This review was collected as part of a promotion.] Even though almost nothing streams in native 8K yet, the built-in AI chip does an amazing job making regular 4K and 1080p movies look crisp and clean instead of blurry. The screen gets crazy bright, so glare from nearby windows is zero issue. The black parts of the screen look deep and dark, and you don’t get that annoying glowing white halo around subtitles. It also automatically adjusts the picture and dialogue volume depending on the light and noise in your room, and it actually works without feeling distracting.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quick response
on September 28, 2026
Posted by: Claytonm
[This review was collected as part of a promotion.] Love the tv. System is very responsive and works pretty well in sun.
Brightness is good. Resolution is very good.
Contrast is good
Soundnisnokay
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US