Customer reviews from Samsung US
Samsung - 85 Class QN990F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.9
(973 Reviews)
Rating breakdown 973 reviews
5 Stars
900
4 Stars
64
3 Stars
6
2 Stars
2
1 Star
1
97%of customers recommend this product.
(
290 out of
298)
Customer Reviews for Samsung - 85 Class QN990F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Customer Rating
3
Great features and color should of got a bigger tv
on July 6, 2026
Posted by: Betteboop71
from 323 W. 3rd St. Apt #21,
I gave this score because since we had the tv we had problems with the HDMI BOX. It's connected to our box we will be watching movies and then it turns off and its says about connection to HDMI setting. If I move the box to clean under it it shuts off.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Specialist, July 7, 2026
We appreciate you taking the time to let us know about your experience. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat.
~ Samsung Specialist
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest Features Ever
on July 7, 2026
Posted by: FamiliesRUs
from Spokane, WA
I love this product because of the way the picture stands out and it makes my family really responsive to the shows that they love to watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awsome!!
on July 10, 2026
Posted by: Enz0_Platnumbing
picture quality is really good in the sound is great highly recommend
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on July 10, 2026
Posted by: Gameonme
[This review was collected as part of a promotion.] After setting up the 98-inch Samsung QN990F, the first thing that hits you is the sheer scale—it’s like having a private cinema in your own home. The picture quality is remarkably bright and sharp, and thanks to the AI upscaling, even my standard 4K content looks stunningly clear. I’m a huge fan of the anti-glare screen; it actually works as advertised, keeping the image vibrant even with sunlight coming through my windows. The Wireless One Connect box was a game-changer for my wall-mounted setup, completely hiding the cable mess. While it is certainly a premium purchase, the combination of elite 8K performance, the massive screen, and the incredibly sleek design makes this a top-tier choice for anyone looking for the ultimate home entertainment experience.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stunning 8K Picture Quality
on July 11, 2026
Posted by: Rissma
from Maryland
The picture quality is incredible, with outstanding 8K resolution, excellent brightness, and deep contrast that make every scene look lifelike. The soundstage is immersive, so movies and shows sound great even without extra speakers. The interface is fast and responsive, and apps load quickly. This TV delivers an amazing viewing experience and is perfect for movies, gaming, and streaming. I highly recommend it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US