Customer reviews from Samsung US
Samsung - 85 Class QN990F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.9
(973 Reviews)
Rating breakdown 973 reviews
5 Stars
900
4 Stars
64
3 Stars
6
2 Stars
2
1 Star
1
97%of customers recommend this product.
(
290 out of
298)
Customer Reviews for Samsung - 85 Class QN990F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Customer Rating
2
Dissatisfied
on June 1, 2026
Posted by: Mikellkkkk
from Philadelphia
[This review was collected as part of a promotion.] TV screen failed within a year so I a. Stuck biting a new one with no help from you guys
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
3
Value
1
Response from Samsung USBy Samsung Specialist, June 1, 2026
Mikellkkkk,
Please note your TV has a 1 year warranty. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun)or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Please note your TV has a 1 year warranty. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun)or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 1, 2026
Posted by: Tkoe
from Plattsburgh, NY
[This review was collected as part of a promotion.] Bright, the apps are great, I would totally buy this again
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great display
on June 1, 2026
Posted by: C Anthony
from Medway, MA
[This review was collected as part of a promotion.] The contrast at 98 is as clean and clear as my cell phone.
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on June 1, 2026
Posted by: Joey
[This review was collected as part of a promotion.] The television has a great picture and brightness quadrillely.
Written by a customer while visiting Samsung US
Customer Rating
4
No reflection
on June 1, 2026
Posted by: Lalla
from 11712 Spring Creek dr
[This review was collected as part of a promotion.] No reflection was the greatest feature and the picture quality
Written by a customer while visiting Samsung US
Customer Rating
5
Great visual enhancements
on June 1, 2026
Posted by: Jay2015
from Parkersburg wv
[This review was collected as part of a promotion.] Really enhances my gaming and makes streaming experience so much better visually.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung
on June 1, 2026
Posted by: Mikefarrow
[This review was collected as part of a promotion.] Samsung this are really nice in deed
Smart tv's yes
Smart tv's yes
Written by a customer while visiting Samsung US
Customer Rating
5
The best
on June 1, 2026
Posted by: Jose
[This review was collected as part of a promotion.] Los mejores tv implemented Los mejores de Mercado 97
Written by a customer while visiting Samsung US