Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Average customer rating
4.7
(1,294 Reviews)
Rating breakdown 1,294 reviews
5 Stars
991
4 Stars
239
3 Stars
30
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,139 out of
1,184)
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Customer Rating
5
Great Customer Support; Great Wireless System
on November 20, 2018
Posted by: Nick78
from Fredericksburg, VA
Gender:Male
Length of ownership:3 months
I purchased the Defender PHOENIXM2 Digital Wireless System in July 2018. Setting up the system was very easy; however, I had some problems with the monitor displaying “out of range”. Thanks to Melissa from Defender Customer Service, who immediately identified and resolved the issue by sending me a new SD Card. After installing the new Card the system is now fully operational and working great...Thanks again Melissa!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
System does everything I want it to do!
on November 26, 2018
Posted by: Usedtobefast
Gender:Male
Length of ownership:1 week
I bought this system because I already have the same system with 4 cameras, that I am VERY HAPPY with! Bought it to monitor an owl-box that I just built, and to monitor a side yard gate with the second camera. AWESOME system! I have already caught a sober-living home, dropout, that I saw trying to enter my courtyard, AND a stolen vehicle used in a car-phishing spree! Showed the videos to the Sheriff's Dept. Deputy said he wished that EVERYBODY had a surveillance system, that it would make their job more conclusive, having that kind of evidence!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy setup, works great so far!
on November 28, 2018
Posted by: kns82
from Kentucky
Gender:Female
Length of ownership:1 week
Purchased the PHOENIXM22C Two Camera Digital Wireless Security System about a week ago. It shipped quickly, and I installed one of the cameras today. So far it works great, and I am very happy with this product.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
I am blown away
on November 29, 2018
Posted by: yurtguy
from Parksville, BC
Gender:Male
Length of ownership:1 week
Installed in less than 5 minutes and I could not believe the quality of the picture and just how good the night vision camera was. The wide angle view is amazing. I haven't used the 2 way intercom yet but what a nice feature. Certainly recommend this system
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
great picture
on November 29, 2018
Posted by: The HUNTER
from Rothbury Michigan
Gender:Male
Length of ownership:1 week
I just got my hook up and its great it show good picture and its easy to run
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
So simple to set up
on November 29, 2018
Posted by: mona
from oklahoma
Gender:Female
Length of ownership:1 week
I have had defender products in the past and was always pleased with their products. The only problem is if you have a camera goes wonky you can not find a replacement because they quit making older models and want you to have to buy a whole new set up. So now I have a 4 camera setup but only three cameras working and no replacement camera to be purchased. So I have to buy a new set up. I preferred the older model because you can hook it to a large monitor with a lot better picture than the small little screen they provide with this newer setup. I'm an elder lady and had no problems installing and setting it up by myself.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great product!
on November 30, 2018
Posted by: Christal
from Lafayette, Indiana
Gender:Female
Length of ownership:3 months
I just purchased my first home and within a week there was a string of vandalism incidents in my neighborhood. The police had an idea of who was doing it, but needed more proof. I bought the Phoenix M2 system and installed it myself within about 30 minutes. The same night I installed it, the neighborhood was vandalized again and my security cameras were able to get it on camera. I sent the police the recording and they made the arrests the same day. I am COMPLETELY satisfied with this product as are my new neighbors.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great customer support.
on November 30, 2018
Posted by: JECoop
from SC
Gender:Male
Length of ownership:1 week
I purchased the Phoenixm2 very easy set up. Had a problem with out of range. Online customer support Darrielle responded said firmware update was needed and is sending a SD card with update firmware and instructions how to update.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com