Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Average customer rating
4.7
(1,295 Reviews)
Rating breakdown 1,295 reviews
5 Stars
991
4 Stars
239
3 Stars
30
2 Stars
16
1 Star
19
96%of customers recommend this product.
(
1,139 out of
1,185)
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Customer Rating
5
Criminal Charge
on February 27, 2022
Posted by: Sandra S
from Ontario
Gender:Female
I installed the defender cameras on my deck two years ago. Video from the cameras where used to have this man crimany charged. It has also been used to report him to the police with video and voice recording. He has now spent $$$ on lawyers defending himself.
I would recommend this to a friend!
Response from defender-usa.comBy Defender Cameras , February 28, 2022
Hello Sandra! Thank you for taking the time to write a review, we appreciate the feedback. We are excited to hear that you have had a positive experience with using the system and finding a security solution that gives you peace of mind. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Cameras. Without you and our other customers, Defender would not be the name it is today!
Yvonne M. | Defender Customer Experience Expert
Yvonne M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Works perfectly right out of the box
on November 24, 2019
Posted by: rolade01
from Vancouver, BC Canada
Gender:Male
Length of ownership:1 week
I just got my PHOENIXM2 system and was shocked that there wasn’t an instruction manual in the box. So I unboxed everything to find all parts were included as expected and plugged in the monitor and both cameras just to get started. That’s all I needed to do, and that is why there is no need for a thick, paper manual - it just works. It’s important to note that the cameras come paired (per channel) from the factory. Defender made it so user friendly right out of the box. I have since moved the cameras 20 to 30 feet away from the monitor and the wireless signal is strong and clear. I am already thinking of adding another 2 cameras. I highly recommend this product.
I would recommend this to a friend!
Response from defender-usa.comBy CX, November 25, 2019
Thank you for taking the time to share your experience with your PhoenixM2, Roland! We are so happy to see that you are loving your system. If at any time you have any questions or concerns, please reach out!
Written by a customer while visiting defender-usa.com
Posted by: phyllia
from ontario canada
Verified Purchase:Yes
easy to install, screen is very clear, booklet could be a little bigger
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: Amazing product
from Pa
Verified Purchase:Yes
Works fantastic. Couldn’t ask for any better product
Written by a customer while visiting defender-usa.com
Posted by: Mr Manitoba
from South central Canada
Verified Purchase:Yes
Great starter system. Simple to install and use. Upgrades from the original Phoenix system are fantastic. Touch screen monitor allows quicker navigation, larger field of view on the cameras, and the night vision is almost as good as the daytime view. I recommend this system for those not wanting to invest a lot of time and money into home security- great bang for your buck!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: JJONES
from Ontario, Canada
Verified Purchase:Yes
The Phoenix M2 system is working great to keep an eye on goats in the barn. We can check on the nannies and newborn kids from the warmth of the house at any time.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Quality. Great pics day an night.great playback
on November 23, 2025
Posted by: Roxanna B
from Wv
I bought these long ago an they are great .good quality. Great pictures. Day or nite. Highly recommend for purchase.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Almost a decade of flawless use
on December 3, 2025
Posted by: Rick M
from Barry county MI
I have an 8 yr old version of this system. Still works like day 1. Excellent night vision and daytime is perfect, clear, colorful. 2 way talk or just listen in. Get this set. I'm thinking I will upgrade now
Written by a customer while visiting defender-usa.com