Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Average customer rating
4.7
(1,294 Reviews)
Rating breakdown 1,294 reviews
5 Stars
991
4 Stars
239
3 Stars
30
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,139 out of
1,184)
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Customer Rating
4
Very easy setup
on October 21, 2018
Posted by: HomeSecured
from Arkansas
Gender:Male
Length of ownership:1 week
Very easy to install - plugged it in and both monitors worked out of the box. Next day bought a PNY128 SDXC card, popped it in, and formatted it. Recording looks good so far. Wish the manual was in the box instead of online, but almost every company does the same these days.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Pheonix M22C Product
on October 22, 2018
Posted by: Lexie
from Laplace, La
Gender:Female
Length of ownership:3 months
I bought the Defender Phoenix M22C product in August 2018, and enjoyed the fast and easy setup for installation. I was very happy with the product, but then in October I needed assistance with understanding why the camera's were starting to glitch periodically, and eventually losing viewing completely. I decided to use the Online Support Live Chat Tool, and I was helped by a representative by the name of Darrielle. I was shocked to how fast I was able to get the assistance and knowledge from someone live. Thank you Darrielle for you help. Downloading and updating the Firmware has so far helped the problem I was having.
No, I would not recommend this to a friend.
Written by a customer while visiting defender-usa.com
Customer Rating
5
EXCELLENT,SECURITY AT ITS BEST
on October 24, 2018
Posted by: GOODLOOKIN
from CHICAGO , THE WINDY CITY
Gender:Male
Length of ownership:1 month
I AM VERY SATISFIED AND FEEL MOST SECURE WITH MY PHOENIX . THIS IS MY SECOND PHOENIX THAT I HAVE PURCHASED. GREAT!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Works well
on October 27, 2018
Posted by: Old goat
from Indiana
Gender:Male
Length of ownership:6 months
I bought this system in April 2018. Easy set up, but the power cords could use some extra length. Would be nice had this system also been mobile accessible too.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Good Product works as advertised.
on October 27, 2018
Posted by: LR4730
from Nashville TN
Gender:Male
Length of ownership:1 week
This is my second Defender product. So far the PhoenixXM22C works as expected, however the range away from the cameras is limited. The monitor function button names are hard to see and read because of the light gray font on a dark gray background.
For several years I have used a Defender 21000 series 4ch-DVR System and have had absolutely no problems with the system. After several years it still works as well as it did new out of the box. Defender is a very dependable product.
For several years I have used a Defender 21000 series 4ch-DVR System and have had absolutely no problems with the system. After several years it still works as well as it did new out of the box. Defender is a very dependable product.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Good system for the price
on October 29, 2018
Posted by: BillyBob
from Minneapolis, mn
Gender:Male
Length of ownership:6 months
I purchased this unit directly from Defender. It was an open box unit but all the parts were there. The cameras have good video color and resolution. The resolution suffers some in the zoom mode.
We had trouble with the cameras not staying linked to the monitor. I ask for help from the Defender support team. Darrielle responded with a new firmware update that fixed all the problems we were having.
I would recommend this unit to anyone who wants to get a security system that doesn't cost an arm an leg.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Good feature
on October 30, 2018
Posted by: rolo
from san antonio, Tx
Gender:Male
Length of ownership:1 month
I bought this product a month ago and its doing a good job of keeping my beliefs and Home safe! And the ways of this product are worry free. So im glad to have this in my home today..... R.M.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Great Tech Support!!!
on October 30, 2018
Posted by: MRolo
from Oceanside, CA
Length of ownership:3 months
I was having an issue with the screen freezing. Daniela was very helpful and assisted me in resolving the problem. Thank you!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com