Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Average customer rating
4.7
(1,295 Reviews)
Rating breakdown 1,295 reviews
5 Stars
992
4 Stars
239
3 Stars
30
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,140 out of
1,185)
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Posted by: Mbb12
from Louisa va
Gender:Female
Verified Purchase:Yes
Love the cameras only issue is menu up down button is too small and does not respond to left right either
I would recommend this to a friend!
Response from defender-usa.comBy Defender Cameras , March 24, 2022
Hello Mbb12! Thank you for taking the time to leave this great review. We are so glad to hear you are happy with the system, and the different features. Please use the chat feature and we can help you get the most of your PhoenixM2 Non-WiFi. Plug-In Power Security System. Our customer feedback is what matters most to us here at Defender!
Written by a customer while visiting defender-usa.com
Posted by: walter p
from Bc
Gender:Male
Verified Purchase:Yes
This set is really nice easy to use and good quality
Response from defender-usa.comBy D, March 16, 2022
Hello Walter,
Thank you for your great review! We are thrilled to hear you find the system easy to use and love the quality!
Thank you for choosing Defender to protect what matters most.
Best Regards, Amanda M. | Defender Customer Experience Expert
Thank you for your great review! We are thrilled to hear you find the system easy to use and love the quality!
Thank you for choosing Defender to protect what matters most.
Best Regards, Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Criminal Charge
on February 27, 2022
Posted by: Sandra S
from Ontario
Gender:Female
I installed the defender cameras on my deck two years ago. Video from the cameras where used to have this man crimany charged. It has also been used to report him to the police with video and voice recording. He has now spent $$$ on lawyers defending himself.
I would recommend this to a friend!
Response from defender-usa.comBy Defender Cameras , February 28, 2022
Hello Sandra! Thank you for taking the time to write a review, we appreciate the feedback. We are excited to hear that you have had a positive experience with using the system and finding a security solution that gives you peace of mind. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Cameras. Without you and our other customers, Defender would not be the name it is today!
Yvonne M. | Defender Customer Experience Expert
Yvonne M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: jimsite777
from Litchfield Illinois
Gender:Male
Verified Purchase:Yes
Needs To Have A Instruction / Trouble Shooting Papers. I Have To Call Every Time Something Comes Up OR? Needs To Be Fixed !
I would recommend this to a friend!
Response from defender-usa.comBy CX, January 18, 2022
Hello jimsite777! Thank you for taking the time to write a review, we appreciate the feedback. Please use the following link from our support site that includes set up videos and full user manuals:
https://support.defendercameras.com/hc/en-us/categories/360002995451-PhoenixM2. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Cameras. Without you and our other customers, Defender would not be the name it is today!
Yvonne M. | Defender Customer Experience Expert
https://support.defendercameras.com/hc/en-us/categories/360002995451-PhoenixM2. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Cameras. Without you and our other customers, Defender would not be the name it is today!
Yvonne M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: Myself
from Victoria
Verified Purchase:Yes
Brilliant value and system. Hard to find similar or better than this.
Response from defender-usa.comBy CX, December 6, 2021
Hello! Thank you for taking the time to write a review, we appreciate the feedback. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your PhoenixM2 Non-WiFi. Plug-In Power Security System with 4 Cameras. Without you and our other customers, Defender would not be the name it is today!
Yvonne M. | Defender Customer Experience Expert
Yvonne M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
3
It's OK, but could be much better if!
on November 2, 2021
Posted by: RichW
from Cocoa, Fl.
Gender:Male
My daughter bought this for me for a gift. It is nice but, only an SD card for recording. Why not a USB port to attach my 8 TB external hard drive that would constantly record even when I'm away. When you get a monitor like that please let me know. Thanks.
I would recommend this to a friend!
Response from defender-usa.comBy CX, November 3, 2021
Hello Rich, Thank you for your review. We appreciate your feedback and have passed this recommendation on to our Research and Development team as we are always looking to improve. Please note you can use up to a 128 GB SD card in the Phoenix monitor, this would provide you with approximately 1408 hours of recording. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: Villy
from Flirid
Verified Purchase:Yes
Haven’t installed this one yet but already use one and it does a good job. Can’t keep the spider webs off of the cameras tho. Drives us nuts!
Response from defender-usa.comBy CX, October 18, 2021
Hello Villy! Thank you for taking the time to review the Phoenix security system. I am sorry to hear about the spider issue. We are so glad to hear you are happy with the Phoenix. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: HM Denver
from Denver
Gender:Female
Verified Purchase:Yes
Simple plug and play - perfect for needs. Will look into additional products because of how this worked out. Recommend.
I would recommend this to a friend!
Response from defender-usa.comBy CX, October 13, 2021
Hello HM Denver,
Thank you for your review, we are thrilled to hear that this system is perfect for your needs! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Amanda M. | Defender Customer Experience Expert
Thank you for your review, we are thrilled to hear that this system is perfect for your needs! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com