Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Average customer rating
4.7
(1,295 Reviews)
Rating breakdown 1,295 reviews
5 Stars
992
4 Stars
239
3 Stars
30
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,140 out of
1,185)
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Customer Rating
3
Good but Outdated Technology
on August 17, 2018
Posted by: HerbE
from Oklahoma
Gender:Male
Length of ownership:1 week
Bought this with an additional camera to replace our old, nearly identical, SVAT system for our exterior doors. This system has the same low definition as the one we had purchased nearly 10 years ago; all our other cameras use 5MP. The range has also not increased over the years, as we're still having a low signal for one of the locations. The push-to-talk button is still inconveniently located on the side of the unit, rather than on top or the front. The only thing that has changed is that this unit does not come with a remote; our old one had a remote, which was a very convenient feature.
For the price it is good enough as an additional unit, but not as a standalone.
For the price it is good enough as an additional unit, but not as a standalone.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
as advertised,
on August 17, 2018
Posted by: cookie78
from hamilton,oh
Gender:Male
Length of ownership:1 month
great value,easy installation,my only complant is the sb card should have more memory.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
system&employees
on August 15, 2018
Posted by: BILLDUKEY
from Whitewright,Tx.
Gender:Male
Length of ownership:3 months
system works great that why i bought another camera.But just as important was the treatment i received from Melissa and Donna.Their helpfullness & politeness were excellent.You have 2 really great people there.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Alex's House
on August 12, 2018
Posted by: Slappy
from Ontario, Canada
Gender:Male
Length of ownership:1 week
The camera and monitor exceeded my expectations.The picture is sharp and high quality.The instruction manual is excellent.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Robert
on August 11, 2018
Posted by: Robert c
from Jamestown, pa
Gender:Male
Length of ownership:1 month
So easy to set up. Good picture quality. Easy to use daily.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
on August 10, 2018
Posted by: Nipples
from Ottawa Canada
Gender:Male
Length of ownership:1 month
So glad I bought it. Picture quality great.
Set up and installation a breeze
Set up and installation a breeze
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Value
on August 7, 2018
Posted by: JuggyGales
from North Arlington, NJ
Gender:Male
Length of ownership:1 month
I started out, about a month ago, purchasing one camera and a monitor to try it out. I've since added a second camera and will probably add a third. After I added the second camera I started having problems with the cameras losing connectivity. I went to The Defender website and had a live chat with an agent, Darrielle. She sent me a link to the Defender website and simple instructions to download a firmware upgrade. Problem solved very quickly. I am extremely pleased with the support area.
I love this system. It was easy to install and the day time and night vision are great. The monitor provides good resolution. I use a 128G SD card and that holds 24 hour coverage for well over a week.
I have been recommending this system to all my neighbors.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Excellant product
on August 7, 2018
Posted by: drelor
from Montreal
Gender:Male
Length of ownership:1 week
Excellent product for security very clear pictures
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com