Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Average customer rating
4.7
(1,294 Reviews)
Rating breakdown 1,294 reviews
5 Stars
991
4 Stars
239
3 Stars
30
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,139 out of
1,184)
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Customer Rating
5
on May 28, 2021
Posted by: Sam S
from Dallas
Gender:Male
Cameras are working great and I am pleased with the product. I thought the SD Micro memory card was missing from the purchase but I was mistaken. I found it in the box. Customer Service was very responsive and got back to me immediately. I am very pleased with the product and Customer Service.
I would recommend this to a friend!
Response from defender-usa.comBy CX , May 31, 2021
Hello Sam, thank you so much for your great review. Thank you for taking the time to contact us regarding the SD card, I'm happy to hear that you found it in the Box. We are thrilled to hear that you had a pleasant experience with our customer service team, our customer service experience is very important to us at Defender. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Amanda M. | Defender Customer Experience Expert
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: Jean M
from KY
Gender:Female
Verified Purchase:Yes
easy install. Both day and night pictures are great.
I would recommend this to a friend!
Response from defender-usa.comBy CX, May 31, 2021
Hello Jean! Thank you for taking the time to review the Phoenix security system. We are so glad to hear you are happy with the Phoenix. We are thrilled to hear you love both the night vision and daytime images! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Amanda M. | Defender Customer Experience Expert
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Little System !!
on June 30, 2021
Posted by: Denise E
from San Diego, Ca
Gender:Female
I Love this Security System … It’s pretty much
h got it All … Wireless .. 2 Night Vision Cameras .. Split-screen Monitor .. Two Way Audio & Motion Detection .. Record & Save Video Footage … & More !! ;-)
Thank You Defender !!!
h got it All … Wireless .. 2 Night Vision Cameras .. Split-screen Monitor .. Two Way Audio & Motion Detection .. Record & Save Video Footage … & More !! ;-)
Thank You Defender !!!
I would recommend this to a friend!
Response from defender-usa.comBy CX, June 30, 2021
Hello Denise E,
Thank you for taking the time to review the Phoenix M2 Security System with 2 Cameras. We are so glad to hear love this system and the features that go with it! Our customer feedback is what matters most to us here at Defender. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix M2 Security System with 2 Cameras. Without you and our other customers, Defender would not be the name it is today!
Best Regards,
Mandala M. | Defender Customer Experience Expert
Thank you for taking the time to review the Phoenix M2 Security System with 2 Cameras. We are so glad to hear love this system and the features that go with it! Our customer feedback is what matters most to us here at Defender. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix M2 Security System with 2 Cameras. Without you and our other customers, Defender would not be the name it is today!
Best Regards,
Mandala M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: Anonymous
from Temple Terrace, FL
Gender:Male
Verified Purchase:Yes
Better than Night Owl which I tried first. Monitor is a little small but one can look at individual cameras for a bigger picture. Works better at night than Night Owl cameras. Overall pretty easy to set up and use.
I would recommend this to a friend!
Response from defender-usa.comBy CX, July 2, 2021
Hello Lonzo Smith,
Thank you for taking the time to review the Phoenix M2 Security System with 4 Cameras. We are so glad you like it! Our customer feedback is what matters most to us here at Defender. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix M2 Security System with 4 Cameras. Without you and our other customers, Defender would not be the name it is today!
Best Regards,
Mandala M. | Defender Customer Experience Expert
Thank you for taking the time to review the Phoenix M2 Security System with 4 Cameras. We are so glad you like it! Our customer feedback is what matters most to us here at Defender. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix M2 Security System with 4 Cameras. Without you and our other customers, Defender would not be the name it is today!
Best Regards,
Mandala M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
WORKS EVERY TIME
on July 18, 2021
Posted by: Roger D
from AUSTIN,TEXAS
Gender:Male
Needed something at my MOMS house to replacedd the sun baked cameras from her house here in AUSTIN,TEXAS summers are hell for the heat. Mounted two of thee puppies and alls well that ends well After we got all the bugs out of the systems bios and the little stuff that came in off the updates that were all wrong for the first three weeks and then she sent me out the updates on a new mem card and alls well that ends well SHE LOVES EM AND I LOVE EM ALL TOO
I would recommend this to a friend!
Response from defender-usa.comBy CX , July 19, 2021
Hello Roger,
Thank you for your review. We are thrilled to hear both you and your mom are loving the Phoenix system. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Amanda M. | Defender Customer Experience Expert
Thank you for your review. We are thrilled to hear both you and your mom are loving the Phoenix system. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
I’ve had my Defender 4 1/2 years still loving it
on July 23, 2021
Posted by: Rudy K
from Winnsboro Texas
Gender:Male
Problem free quality product looking for another one for back yard. Super simple just plug and play
I would recommend this to a friend!
Response from defender-usa.comBy CX, July 26, 2021
Hi Rudy! Thank you for taking the time to write a review, we appreciate the feedback. We are excited to hear that you have had a positive experience with using the system for a few years and the easy plug-and-play set-up. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your PhoenixM2 Non-WiFi. Plug-In Power Security System. Without you and our other customers, Defender would not be the name it is today!
Yvonne M. | Defender Customer Experience Expert
Yvonne M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: Non tech savy
Verified Purchase:Yes
Easy to set up and operate. I am 65 and have very little Tech knowledge and I had no problem. Love it and feel secure now. Thank You.
Response from defender-usa.comBy CX, August 13, 2021
Hello Non-tech Savy! This review made our day! We are excited to hear that you have had a positive experience with setting up the camera and the peace of mind Defender can provide. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Cameras. Without you and our other customers, Defender would not be the name it is today!
Yvonne M. | Defender Customer Experience Expert
Yvonne M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: BASIL
Verified Purchase:Yes
Much better than my security cameras, which time out and have to be accessed on a device! Just plug and play. Now I have constant access for much less cost.
Response from defender-usa.comBy CX , September 3, 2021
Hello Basil. Thank you for your wonderful review. We are so happy to hear you love the plug-and-play system. It is a wonderful value, we love that there are no monthly fees! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Amanda M. | Defender Customer Experience Expert
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com