Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Average customer rating
4.7
(1,295 Reviews)
Rating breakdown 1,295 reviews
5 Stars
992
4 Stars
239
3 Stars
30
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,140 out of
1,185)
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Customer Rating
4
Plays well from the start
on November 11, 2018
Posted by: Richard K
from Hollywood, F
Gender:Male
Length of ownership:1 week
This system is exactly what I was after. Happy I ordered it.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great
on November 8, 2018
Posted by: Ricky 56
from Hancock md
Gender:Male
Length of ownership:1 month
Easy to hook up wife likes it happy wife happy life
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great system
on November 5, 2018
Posted by: Wisard
Gender:Male
Length of ownership:1 week
Was easy to install and it worked great right out of the box. Very quick response to motion activation and the night vision was excellent.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Product, Excellent Support
on November 4, 2018
Posted by: bubby55
from SC
Gender:Female
Length of ownership:3 months
I needed a plug and play system to monitor my property for trespassers but did not want to use internet or computers. The Phoenix M2 was affordable and perfect for this application. Setting up the record feature is easy and the night vision is very good. I recently contacted customer support to help me through a firmware upgrade and was pleasantly surprised at how helpful Darrielle was in walking me through the process. I will likely expand the system later knowing that I can count on Defender for technical help. Overall a great experience.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy to set up
on November 1, 2018
Posted by: AZGeorge
from Albany, OR
Gender:Male
Length of ownership:1 year or longer
Have had for over a year, really like it. Easy to setup and use.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Great Tech Support!!!
on October 30, 2018
Posted by: MRolo
from Oceanside, CA
Length of ownership:3 months
I was having an issue with the screen freezing. Daniela was very helpful and assisted me in resolving the problem. Thank you!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Good feature
on October 30, 2018
Posted by: rolo
from san antonio, Tx
Gender:Male
Length of ownership:1 month
I bought this product a month ago and its doing a good job of keeping my beliefs and Home safe! And the ways of this product are worry free. So im glad to have this in my home today..... R.M.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Good system for the price
on October 29, 2018
Posted by: BillyBob
from Minneapolis, mn
Gender:Male
Length of ownership:6 months
I purchased this unit directly from Defender. It was an open box unit but all the parts were there. The cameras have good video color and resolution. The resolution suffers some in the zoom mode.
We had trouble with the cameras not staying linked to the monitor. I ask for help from the Defender support team. Darrielle responded with a new firmware update that fixed all the problems we were having.
I would recommend this unit to anyone who wants to get a security system that doesn't cost an arm an leg.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com