Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Average customer rating
4.7
(1,297 Reviews)
Rating breakdown 1,297 reviews
5 Stars
992
4 Stars
239
3 Stars
30
2 Stars
16
1 Star
20
96%of customers recommend this product.
(
1,140 out of
1,186)
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Posted by: Jerry93
from Thunder Bay Ontario
Verified Purchase:Yes
Great product. Completely simple set up. Good range. Definitely great the value.
Response from defender-usa.comBy Defender, June 5, 2023
Hi Jerry93!
Thank you for taking the time to review the PhoenixM2 Non-WiFi. Plug-In Power Security System with 4 Metal Cameras. We would greatly appreciate you speaking with your friends and family about your experience with Defender. Without you and our other customers, Defender would not be the name it is today!
Best regards,
Yvonne M. Defender Customer Experience Expert
Thank you for taking the time to review the PhoenixM2 Non-WiFi. Plug-In Power Security System with 4 Metal Cameras. We would greatly appreciate you speaking with your friends and family about your experience with Defender. Without you and our other customers, Defender would not be the name it is today!
Best regards,
Yvonne M. Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: Mary7
from British Columbia
Verified Purchase:Yes
I love these cameras. Huge bonus is that they work without wifi & come with a monitor. We don't have tv or internet in our home so this is perfect. Great quality image. Heavy duty feel. Really easy to set up too!
I would recommend this to a friend!
Response from defender-usa.comBy Defender, May 18, 2023
Hello Anonymous! Thank you for your 5-star review. We are so glad to hear you are happy with the Phoenix. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Thank you for choosing Defender to protect what matters most!
Amanda M. | Defender Customer Experience Supervisor
Amanda M. | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com
Posted by: A M R
from Ohio
Verified Purchase:Yes
Love this system. It is very versatile and you find out more and more functions exist the longer you use it. I needed a non wi-fi security system to monitor my neighbors of disrespectful behavior and now I have clear proof. Defender Phoenix M2 has totally surpassed my expectations.
Response from defender-usa.comBy Defender, May 17, 2023
Hello AMR, Thank you for your 5 star review! We are happy to hear that the Phoenix has surpassed your expectations and allows you to keep a watchful eye on your property. Thank you for choosing Defender to protect what matters most.
Best Regards, Amanda M | Defender Customer Experience Supervisor
Best Regards, Amanda M | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com
Posted by: rick45678
from mid west
Verified Purchase:Yes
Phoenix cameras are doing great so far. Easy to install and aim. Great picture. Reminds me of old 1st Alert only better. Use wired cameras for area overview and these focus on one area after wired showed Intruder but not details, these do. Great addition.
I would recommend this to a friend!
Response from defender-usa.comBy Defender, May 15, 2023
Hello Rick, Thank you for your review. We are happy to hear that you are enjoying the system. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Supervisor.
Written by a customer while visiting defender-usa.com
Customer Rating
5
great for isolated areas with no internet
on April 12, 2023
Posted by: AlbertV
from Saskatchewan
Gender:Male
Bought these a month ago, very easy to setup. Night vision is very sensitive to blowing and falling snow or furnace exhaust. A higher resolution would be great but overall a very compact easy to use system. I found the monitor menu easy to follow, the joy stick selector takes a bit of getting use to but works great once you figure it out. I am not sure if someone can hack into the system or not, maybe Defender can provide some information re how secure the system is from hackers.
I would recommend this to a friend!
Response from defender-usa.comBy Defender, April 13, 2023
Hello AlbertV,
Thank you for your review and feedback, we are happy to hear love the system's compact design. Our advanced 128-bit Secure Guard encryption delivers the simplest security solution. Simply plug in up to 4 to the monitor to connect to Phoenix’s private network and keep your footage for your eyes only. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Expert
Thank you for your review and feedback, we are happy to hear love the system's compact design. Our advanced 128-bit Secure Guard encryption delivers the simplest security solution. Simply plug in up to 4 to the monitor to connect to Phoenix’s private network and keep your footage for your eyes only. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: JustMe2
from Michigan
Verified Purchase:Yes
So far, so good but just got them up. Someone kept flashing a flashlight into our window at night, for 2 nights. Thought it was time to get some cameras up. And today caught a car coming down our driveway, our dog came out, it pulled out then sat at our mailbox for a while. But got it all on our new Security Cameras. I'm going to like these Defender Cameras.
I would recommend this to a friend!
Response from defender-usa.comBy Defender, February 22, 2023
Hello Anonymous! Thank you for your 5-star review. We are so glad to hear you are happy with the Phoenix. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Thank you for choosing Defender to protect what matters most!
Amanda M. | Defender Customer Experience Supervisor
Amanda M. | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com
Posted by: Mike J
from Ohio
Verified Purchase:Yes
Installation easy and fast. Would recommend the Non-wifi PhoenixM2.
Response from defender-usa.comBy Defender, February 21, 2023
Hello Mike, We are so glad to hear you are happy with the Phoenix. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Thank you for choosing Defender to protect what matters most!
Amanda M. | Defender Customer Experience Supervisor
Amanda M. | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com
Posted by: Guillaume
from Montreal
Gender:Male
Verified Purchase:Yes
As described. Well packaged. Good quality. Shipped quickly with good update info. Easy to setup and use. Works well. Looks like it should last for sometime. Aesthetics are nice. Good night vision. Etc. I am very pleased thus far. Thanks!
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, January 24, 2023
Hello Guillaume,
Thank you for your review. We are excited to see that your experience with Defender has been positive. Thank you so much for your kind words. We also love the PhoenixM2 security system. It truly is a plug and play system that helps to protect what matters most.
Best Regards,
Maha M. | Defender Brand Experience Manager
Thank you for your review. We are excited to see that your experience with Defender has been positive. Thank you so much for your kind words. We also love the PhoenixM2 security system. It truly is a plug and play system that helps to protect what matters most.
Best Regards,
Maha M. | Defender Brand Experience Manager
Written by a customer while visiting defender-usa.com