Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Average customer rating
4.7 out of 5
4.7
(1,295 Reviews)
Open Ratings Snapshot
Rating breakdown 1,295 reviews
5 Stars
992
4 Stars
239
3 Stars
30
2 Stars
16
1 Star
18
96%of customers recommend this product. 
(
1,140 out of 1,185
)
Best Buy Privacy Policy
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Customer Rating
5 out of 5
5
LIKE A THIRD EYE
on April 18, 2020
Posted by: MTDPSM
from ELKTON, FLORIDA
Gender:Male
NO NEED TO GET UP AND LOOK AT THE GATE 200' AWAY AWESOME!
I would recommend this to a friend!
Response from defender-usa.comBy CX, May 27, 2020
Hello MTDPSM, thank you for taking the time to review your PhoenixM2 system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today!

Melissa C.| Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
4 out of 5
4
Great system and good motion detectino
on April 8, 2020
Posted by: moe2266us
from Auburn, MA
Gender:Male
The system works great and the motion detection is awesome. I wish if there was an app to see the footage online
I would recommend this to a friend!
Response from defender-usa.comBy CX, April 14, 2020
Hello, thank you for taking the time to review your Defender PhoenixM2 system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today!

Melissa C.| Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Phoenixm2
on April 2, 2020
Posted by: Tootd
from Florida
Gender:Male
I'm 70 years old and not tec savy...got unit 2 months ago and have been reluctant to mess with it....tried it todsy and what a surprise! Took 15 minutes to get it going..pretty good pictures...love the zoom feature...little grainy but can still make out what I'm looking at.. great unit...recommended to all.
I would recommend this to a friend!
Response from defender-usa.comBy CX, April 3, 2020
HelloTootd, thank you for taking the time to review your Defender PhoenixM2 system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today!

Melissa C.| Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Great Security System
on April 2, 2020
Posted by: Postman
from Pass Christian, Mississippi
Gender:Male
I purchased my first Phoenixm2 security system with two cameras in January and I'm completely satisfied. If you do not have internet, this is the camera for you! It records directly to a SD card, so no internet connection is required. Since both my cameras would be close to 100' from the system, I was skeptical to whether they'd work, but after connecting the system the signal strength was strong on both cameras. I was so impressed, I ordered another Phoenixm2 security system and have one camera setup well over 150' away from the monitor and it picks up without any problems. The only thing I would recommend is purchasing a 128 gigabyte SD card to increase the amount of video it will record.
I would recommend this to a friend!
Response from defender-usa.comBy CX, April 3, 2020
Hello Postman, thank you for taking the time to review your Defender PhoenixM2 system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today!

Melissa C.| Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
on April 1, 2020
Posted by: Fin3
from Massachusetts
Gender:Female
Very satisfied. Exactly what I need! Easy to install and easy to be use!
I would recommend this to a friend!
Response from defender-usa.comBy CX, April 3, 2020
Hello, thank you for taking the time to review your Defender PhoenixM2 system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today!

Melissa C.| Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Easy setup and awesome video
on March 28, 2020
Posted by: Jbees
from Russell, PA
Gender:Male
Length of ownership:1 week
Bought this to catch the vandalism of my truck. Night vision is good. Easy setup, plug in and ready to go! Recommended and would buy again
I would recommend this to a friend!
Response from defender-usa.comBy CX, March 31, 2020
Hello Jason, thank you for taking the time to review your Defender PhoenixM2 system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today!

Melissa C.| Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Great system
on March 14, 2020
Posted by: Henry1575
from Palm Bay, FL
Gender:Male
Length of ownership:1 week
Just installed systems and have already captured movement in our drive. It was extremely to install and setup. Only minor problem has been my fingers have a hard time with the small joy stick
I would recommend this to a friend!
Response from defender-usa.comBy CX, March 19, 2020
Hello Henry, thank you for taking the time to review your PhoenixM2 system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today!
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Easy to set up
on March 14, 2020
Posted by: dub1
from satsuma,Fl.
Gender:Male
Length of ownership:1 month
I have the cameras mounted on my garage which is 50 ft. from the house. I mounted the monitor in my bedroom and get good reception. Any idiot could set this system up it is so easy.
I would recommend this to a friend!
Response from defender-usa.comBy CX, March 19, 2020
Hello Henry, thank you for taking the time to review your PhoenixM2 system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today!

Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
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