Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Average customer rating
4.7
(1,295 Reviews)
Rating breakdown 1,295 reviews
5 Stars
992
4 Stars
239
3 Stars
30
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,140 out of
1,185)
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Customer Rating
5
Great quality
on May 3, 2020
Posted by: Ytown
from Y-town, ohio
Gender:Male
I bought this and this great for the money. I had one of these for 15 years. Then it died.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great features and quality product
on May 1, 2020
Posted by: Ramundo
from Las Cruces new Mexico
Gender:Male
I just hooked it up and it worked right away. Nice clear picture and sound
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Good, clean system!
on April 29, 2020
Posted by: Monkeytail
from Missouri
I bought this to replace the LOREX system, which is almost identical. This one uses much the same system. The thing I miss is the internet connection to check your home from your phone while away. I'm not sure why this doesn't have it. But other than that, the system is great -- audible, good buttons, clear picture.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
on April 25, 2020
Posted by: martyk67
from knoxville tn
Gender:Male
i just installed this system and so far am very pleased can see my whole property
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
on April 21, 2020
Posted by: dale ddjj
from mercer pa
Gender:Male
i can see all my drive way and mailbox half way it will beep i love it
I would recommend this to a friend!
Response from defender-usa.comBy CX, June 10, 2020
Hello dale ddjj! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience
Melissa C. | Defender Customer Experience
Written by a customer while visiting defender-usa.com
Customer Rating
1
Smoke and Mirrors
on April 20, 2020
Posted by: Anonymous
from New York
Gender:Male
Purchased the PhoenixM22c last week and much to my chagrin congtents did not include User's Manual. Found numerous inconsistencies in downloafded PDSF that macde it very difficukt to set up. No direct communications with management or tech support; just chat. No way to register product or get notification of Firmware updates.
No, I would not recommend this to a friend.
Written by a customer while visiting defender-usa.com
Customer Rating
5
on April 20, 2020
Posted by: Anonymous
from new york
Gender:Male
i have 5 PhoenixM2, they are the best wifi cameras i have every bought,great customer service, great quality and easy set up , i will be buying more
I would recommend this to a friend!
Response from defender-usa.comBy CX, May 27, 2020
Hello tony baggs, thank you for taking the time to review your PhoenixM2 system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today!
Melissa C.| Defender Customer Experience Expert
Melissa C.| Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Investment
on April 19, 2020
Posted by: Jonniep2008
from Baton Rouge, Louisiana
Gender:Male
It is a product that I would recommend to anyone. The amount of money for some security systems are crazy but this one is a quality security system with a more than reasonable price. For single story homes, camps, and small businesses this is a very capable product for security.
I would recommend this to a friend!
Response from defender-usa.comBy CX, May 27, 2020
Hello Jonniep2008, thank you for taking the time to review your PhoenixM2 system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today!
Melissa C.| Defender Customer Experience Expert
Melissa C.| Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com