Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Average customer rating
4.7
(1,294 Reviews)
Rating breakdown 1,294 reviews
5 Stars
991
4 Stars
239
3 Stars
30
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,139 out of
1,184)
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Posted by: William M
from tilbury canada
Gender:Male
Verified Purchase:Yes
Fast delivery, easy to set up, clear views all around house
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: Ken C
Verified Purchase:Yes
Very simple to install. The video is kinda grainy and not so clear.
Response from defender-usa.comBy CX, April 6, 2021
Hello Ken, Thank you for your honest review. We are happy to hear you see the value in this system. Please contact our support team, we would be happy to ensure your system is set up for the best possible picture.
Amanda M. | Defender Customer Experience Expert
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Absolutely love it!
on April 6, 2021
Posted by: David00
from Memphis, Tennessee
Gender:Male
Great quality, great price, and can't get any easier to install. It has everything you would need and want in a small "all-in-one, plug-n-play" security system.
I would recommend this to a friend!
Response from defender-usa.comBy CX, April 7, 2021
Hello David! Thank you for taking the time to review the Phoenix security system. We are so glad to hear you are happy with the Phoenix, that it is not only bringing you peace of mind but is easy to use and a great value!. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Amanda M. | Defender Customer Experience Expert
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: Gess
from Whitehall PA
Gender:Female
Verified Purchase:Yes
I the cameras they are clear and this system is very easy to use. It was very easy to install also and not complicated to understand.
I would recommend this to a friend!
Response from defender-usa.comBy CX, April 13, 2021
Hello Gess! Thank you for taking the time to rate the Defender PhoenixM2 Security System with 2 Cameras. Our customer feedback is what matters most to us here at Defender! Without you and our other customers, Defender would not be the name it is today!
Yvonne M. | Defender Customer Experience Expert
Yvonne M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: A Home Owner
Verified Purchase:Yes
have two other phoenixm2 systems. had a camera camera that lost all color,bought new system for replacement cameras and parts.
Response from defender-usa.comBy CX, April 14, 2021
Hello! Thank you for taking the time to rate the Defender PhoenixM2 Security System with 2 Cameras. Our customer feedback is what matters most to us here at Defender! Without you and our other customers, Defender would not be the name it is today!
Yvonne M. | Defender Customer Experience Expert
Yvonne M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
3
I don't know yet
on April 17, 2021
Posted by: NicoleY
from perry Fl.
Gender:Female
I just received it and trying to activate my warranty
I would recommend this to a friend!
Response from defender-usa.comBy CX, April 19, 2021
Hello Nicole,
Thank you for your honest review. Please use the link below to activate your warranty. https://support.defendercameras.com/hc/en-us/requests/new?ticket_form_id=360000835931 We look forward to reading your review once you have had an opportunity to use your new system.
Amanda M. | Defender Customer Experience Expert
Thank you for your honest review. Please use the link below to activate your warranty. https://support.defendercameras.com/hc/en-us/requests/new?ticket_form_id=360000835931 We look forward to reading your review once you have had an opportunity to use your new system.
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
easy to set up and use
on April 21, 2021
Posted by: Kathy L
from Pennsylvania
Gender:Female
bought this about 4 month's ago. It was easy to set up and use. bought it to keep an eye on our older doges when they go out in the back and front yard. Also to keep an eye on our house. like that you can use all 3 camera or just one. had one probable with the volume button but they took care of it immediately. love the system.....
I would recommend this to a friend!
Response from defender-usa.comBy CX, April 22, 2021
Hello Kathy, Thank you for your great review. We are happy to hear that you are able to use the system to keep an eye on your dogs and your home! We are thrilled to hear that our team was able to assist you with resolving any issues and that you love your system! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Amanda M. | Defender Customer Experience Expert
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: Denton21
from Denton, Ne
Gender:Male
Verified Purchase:Yes
Very easy to set up and offers a great view of the outside for security reasons.
I would recommend this to a friend!
Response from defender-usa.comBy CX, April 27, 2021
Hello Denton21! Thank you for taking the time to write a review, we appreciate the feedback. We are excited to hear that you have had a positive experience with setting up the camera and the peace of mind it provides. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your PhoenixM2 Security System with 4 Cameras. Without you and our other customers, Defender would not be the name it is today!
Yvonne M. | Defender Customer Experience Expert
Yvonne M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com