Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Average customer rating
4.7 out of 5
4.7
(1,293 Reviews)
Open Ratings Snapshot
Rating breakdown 1,293 reviews
5 Stars
990
4 Stars
239
3 Stars
30
2 Stars
16
1 Star
18
96%of customers recommend this product. 
(
1,139 out of 1,184
)
Best Buy Privacy Policy
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Customer Rating
5 out of 5
5
cameras make a difference
on March 15, 2021
Posted by: Ashley L
from Waxahachie, Tx.
Gender:Female
I bought these cameras to help keep my property defended at all times. These cameras have proven to be the best ones I've ever had. Being able to see and hear what goes on around me and know that I can keep my family safe had been the best. I have to keep bad people off my property.
I would recommend this to a friend!
Response from defender-usa.comBy CXMarch 16, 2021
Hello Ashley! Thank you for taking the time to review the Phoenix security system. We are so glad to hear you are happy with the Phoenix. We love that you are able to keep your family safe, there is nothing more important. The Phoenix is the perfect system to be able to hear and see everything going on around your property! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!

Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Highly recommend
on March 16, 2021
Posted by: Uharda
Verified Purchase:Yes
Easy to set up Camera very clear. Very pleased with the purchase. Bought for my daughter as they have a movie room in the basement and needed to be able to see the front door.
Response from defender-usa.comBy CX March 17, 2021
Hello Uharda,
We are thrilled to hear your daughter is enjoying the system! We love hearing about creative uses for the Phoenix! This is a great way to know what is going on at your home, with out having to interupt movie time! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!

Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
excellent and easy to install.
on March 19, 2021
Posted by: Linda and George
from Oshawa Ontario
Verified Purchase:Yes
Once installed, extremely easy to set up, synchronize and see the camera picture. My only difficulty was drilling through the cement grout on my garage to plant the wire inside.
I would recommend this to a friend!
Response from defender-usa.comBy CXMarch 22, 2021
Hello Linda and George! Thank you for taking the time to review the Defender PhoenixM2 Security System with 2 Cameras. We are so glad to hear you are happy with the system and the easy set-up. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender. Without you and our other customers, Defender would not be the name it is today!

Yvonne M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Bruce Grey Hypnosis reviews the Defender system
on March 28, 2021
Posted by: Tracy R
from Saugeen Shores ON
Verified Purchase:Yes
It's so easy to set these Defender systems up. Literally plug them into the electrical outlet and it will start recording. I use these to record sessions is multiple rooms of the clinic. Motion sensor activation. Files recorded for me. Super easy and slick. Canadian made too! What more could a person want?
I would recommend this to a friend!
Response from defender-usa.comBy CXMarch 29, 2021
Hello Tracy! Thank you for taking the time to leave a rating! Our customer feedback is what matters most to us here at Defender!

Yvonne M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
extra views
on March 29, 2021
Posted by: twoshot
from Kansas
Gender:Male
Verified Purchase:Yes
added to existing system for more views,,,,,very pleased with performance for last two years
I would recommend this to a friend!
Response from defender-usa.comBy CXMarch 30, 2021
Hello Twoshot! Thank you for taking the time to write a review, we appreciate the feedback. We are excited to hear that you have had a positive experience with your Defender PhoenixM2 Security System with 2 Cameras. Without you and our other customers, Defender would not be the name it is today!

Yvonne M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
easy set up
on April 3, 2021
Posted by: William M
from tilbury canada
Gender:Male
Verified Purchase:Yes
Fast delivery, easy to set up, clear views all around house
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4 out of 5
4
Good for the price
on April 5, 2021
Posted by: Ken C
Verified Purchase:Yes
Very simple to install. The video is kinda grainy and not so clear.
Response from defender-usa.comBy CXApril 6, 2021
Hello Ken, Thank you for your honest review. We are happy to hear you see the value in this system. Please contact our support team, we would be happy to ensure your system is set up for the best possible picture.
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Absolutely love it!
on April 6, 2021
Posted by: David00
from Memphis, Tennessee
Gender:Male
Great quality, great price, and can't get any easier to install. It has everything you would need and want in a small "all-in-one, plug-n-play" security system.
I would recommend this to a friend!
Response from defender-usa.comBy CXApril 7, 2021
Hello David! Thank you for taking the time to review the Phoenix security system. We are so glad to hear you are happy with the Phoenix, that it is not only bringing you peace of mind but is easy to use and a great value!. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!

Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
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