Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Average customer rating
4.7 out of 5
4.7
(1,293 Reviews)
Open Ratings Snapshot
Rating breakdown 1,293 reviews
5 Stars
990
4 Stars
239
3 Stars
30
2 Stars
16
1 Star
18
96%of customers recommend this product. 
(
1,139 out of 1,184
)
Best Buy Privacy Policy
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Customer Rating
5 out of 5
5
I see you
on January 15, 2021
Posted by: Mike Eugene
from Lawrence, Ks.
Gender:Male
I boughy camera 3 days ago.
great instnt function. clear picture, and multible camers functions.
I would recommend this to a friend!
Response from defender-usa.comBy CXJanuary 18, 2021
Hello Mike! Thank you for taking the time to review the Defender PhoenixM2 Security System with 2 Cameras. We are so glad to hear you are happy with the system, the clear picture and the different functions. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your PhoenixM2 Security System. Without you and our other customers, Defender would not be the name it is today!

Yvonne M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Just what I was looking for
on January 16, 2021
Posted by: Wayne S
from Tampa Fl.
Gender:Male
Ordered Jan 13,2021 The camera and monitor worked right out of the box. The monitor has a bright clear image and the menu buttons make it easy to change settings. I'm impressed with the image on the monitor at night. An outside light isn't necessary although it does help.
I would recommend this to a friend!
Response from defender-usa.comBy CXJanuary 18, 2021
Hello Wayne! Thank you for taking the time to review the Defender PhoenixM2 Security System with 2 Cameras. We are so glad to hear you are happy with the system, the clear image and the night vision range. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your PhoenixM2 Security System. Without you and our other customers, Defender would not be the name it is today!

Yvonne M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Very good resolution and good price
on January 23, 2021
Posted by: dean3141
from Central Florida
I ordered the four camera system last month from Defender Cameras. I took it out of the box and played with it. It works so far. The cameras can send wireless videos signals through two or three concrete block walls with no problem. I will update the review after it is all set up.
I would recommend this to a friend!
Response from defender-usa.comBy CXJanuary 25, 2021
Hello dean3141! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to hear you are happy with the range. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your PhoenixM2. Without you and our other customers, Defender would not be the name it is today!
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Great Quality
on January 24, 2021
Posted by: MaryT
from AR
Received this unit as a present and it was easy to set up and operate. Microphone really picks up sounds and alerts me to things I had no idea were happening near the house.
I would recommend this to a friend!
Response from defender-usa.comBy CXJanuary 25, 2021
Hello MaryT! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to hear you are happy with the audio. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your PhoenixM2. Without you and our other customers, Defender would not be the name it is today!

Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
5-star rating
on January 26, 2021
Posted by: Kerry
from Indiana
Verified Purchase:Yes
Purchased the PhoenixM2 with 2 cameras. Placed both cameras inside a metal-sided pole building about 350 ft from my house where I placed the monitor/receiver. Purpose of the system is to watch my cows during calving season. Easy setup....just attach the antenna & power cord.....ready to go. The signal from camera 1 was good. The camera 2 signal was in & out. I added a 7 ft extension cable to the antenna of camera 2 & extended the antenna to the exterior of the pole building. I now have strong signals & good pictures from both cameras. Even the night pictures are good. Support staff was very helpful. 5-star rating. Kerry 1/26/21
I would recommend this to a friend!
Response from defender-usa.comBy CXJanuary 27, 2021
Hello Kerry! Thank you for taking the time to leave a rating! Without you and our other customers, Defender would not be the name it is today!

Melissa C. | Defender Customer Experience Expert

Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
on January 30, 2021
Posted by: Evelyn N
from Antioch,Tn
Gender:Female
I brought a few months ago and I just got them put up this month and I love them . You can see so clearly and hear just anything.
I would recommend this to a friend!
Response from defender-usa.comBy CXFebruary 1, 2021
Hello Evelyn,

We are thrilled to hear that you love your new cameras. It's great to hear that you are happy with the picture quality and sound. Thank you for taking the time to review, we appreciate the feedback. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
We like it.
on February 4, 2021
Posted by: Carmelite Nuns
Verified Purchase:Yes
We like it. Simple setup. Pleasant sounding alerts. No computer hookup, hence no hassles there. Gives us extra eyes to see our property, and peace at seeing all is fine... Thanks!
I would recommend this to a friend!
Response from defender-usa.comBy CXFebruary 5, 2021
Hello Carmelite Nuns! Thank you for taking the time to review the Phoenix security system. We are so glad to hear you are happy with the Phoenix. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!

Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
4 out of 5
4
Happy with product.
on March 10, 2021
Posted by: Crack shot
from Vancouver Island
Gender:Male
Verified Purchase:Yes
Good product, minor annoyance; does not pick rabbits coming in to the yard. Easy to install, wish robertson screws were supplied rather than phillips.
Response from defender-usa.comBy CXMarch 11, 2021
Hello!

Thank you for reviewing your Phoenix security system. We are glad that you found your installation simple as it should be. We pride ourselves in being able to create a system that has great exterior and interior and is a simple plug and go system.

Depending on the speed of the rabbits or where in the yard they are, it is possible that the cameras will pick them up. I do hope you will be able to view them!

Best,
Maha M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
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