Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Average customer rating
4.7
(1,297 Reviews)
Rating breakdown 1,297 reviews
5 Stars
992
4 Stars
239
3 Stars
30
2 Stars
16
1 Star
20
96%of customers recommend this product.
(
1,140 out of
1,186)
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Customer Rating
2
Works great when it works.
on January 24, 2017
Posted by: Toddaz3
from Arizona
Gender:Male
Length of ownership:1 month
Got it as xmas gift and was going to add second camera .Worked great for a few days. Now every couple days I have to unplug it and plug back in to get camera to record when motion is detected. Talked with support to try to troubleshoot. No luck. Probably just returning it to home Depot rather than wait the 2-3 weeks to have it checked out. To bad it is nice when it works. Not happy about the idea of being without it while defender looks it over.(2-3 weeks seems a little long) so just returning and looking for alternative. Bummed!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Works beyond expectations
on January 24, 2017
Posted by: Butch
from Conway, AR, United States
Gender:Male
Length of ownership:1 week
Extremery pleased with this product so far. Crisp daytime video as far as you can see with your eyes. Nite vision is good. I have an electronics background so was very easy to plug and play. One caution that I have not found in online instructions is the cameras have 9 volt adapters. The display uses a 5 volt adapter. Check the bottom of the power adapters to make sure you use the correct adapter. Online instructions are not the best.
Have not, as of yet, found instructions for the display, but will look again. I was still able to figure out most of it anyway. Will buy the 2 additional cameras shortly.
Have not, as of yet, found instructions for the display, but will look again. I was still able to figure out most of it anyway. Will buy the 2 additional cameras shortly.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Worked great right out of the box
on January 24, 2017
Posted by: barrelboy
from Las Vegas, NV
Gender:Male
Length of ownership:1 week
Very good range and pic quality (one camera 90 ft. and 4 walls from monitor). Ordered 2nd unit (less than 2 additional cameras). Full manual (paper or CD) should be included since "Quick Start" guide is pretty useless.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great product! Easy to set up!
on January 24, 2017
Posted by: clerkandwrench
from San Clemente, CA, United States
Gender:Male
Length of ownership:1 month
Bought this product and 2 more cameras for a total of 4 cameras. Three weeks after installation, the alert woke me up to witness a suspect, car-surfing/phishing all the cars on my street. The video was shown to police and the van being used by the suspect was found to be stolen and recovered a week later. In my mind, the system has already paid for itself by giving us peace of mind! NOBODY enters our cul-de-sac, without me knowing about it!!!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Good solution
on January 23, 2017
Posted by: Russell a
from NY
Gender:Male
Length of ownership:1 month
Works good. User friendly and worth the investment. Thank you Brian for good customer service.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Review of Phoenix M2 Defender
on January 23, 2017
Posted by: Gary70
from Pleasantville, IA, United States
Gender:Male
Length of ownership:1 week
Just got this bought and set up and very much like the product thus far. The monitor is very clear and the night vision is excellent. We definitely needed the manual (which we printed off in full) to assist with set-up, but after we got it completed, we are very pleased! Candace helped us with purchase and information about the product, and was top notch!!!!!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
3
Night range not clear
on January 22, 2017
Posted by: ce123
from Orlando, FL, United States
Gender:Female
Length of ownership:1 month
The night range is fuzzy and it does not come with full menu directions
No, I would not recommend this to a friend.
Written by a customer while visiting defender-usa.com
Customer Rating
5
The Best
on January 21, 2017
Posted by: toopapychulo123
Gender:Male
Length of ownership:1 week
Love this camera system the only problem I been having is how long i can record continuously with a 128gb sd card can't find the answer any where .
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com