Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Average customer rating
4.7
(1,293 Reviews)
Rating breakdown 1,293 reviews
5 Stars
990
4 Stars
239
3 Stars
30
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,139 out of
1,184)
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Posted by: Anonymous
from South Louisiana/Cajun Country
Gender:Male
Verified Purchase:Yes
I would have liked to give 5 stars but a 4 seems the best I can do. The picture quality is not as good as i'd have wished for but it's only a 7" screen. Over all it does the job of watching my yard, anything moving will get picked up. Come to find out we wanted to make some BAT houses, well no need to we have plenty of them. After a few days playing with all the settings I am somewhat satisfied with this little unit. Was going to get extra cam's but I will just stay with what I have.
I would recommend this to a friend!
Response from defender-usa.comBy CX, October 5, 2020
Hello! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Replacement Security System
on October 5, 2020
Posted by: KarenB
from Honolulu, Hawaii
Gender:Female
It arrived earlier than expected. Packaged well; no damages. It was not hard to install, even for a female. It set up quickly. The 2 cameras were already paired. I printed out the owner's manual online and started to read it when ordered. The monitor set up quickly and was easy to navigate around. It has a metal camera base and came with screws for mounting. I will be ordering another one soon. Thank you, Defender.
I would recommend this to a friend!
Response from defender-usa.comBy CX, October 7, 2020
Hello James hum! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that the set up was easy and that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
4
Great system!
on October 13, 2020
Posted by: DanielJ
Very easy to install. The cameras were already paired so needed to just position, plug in and done!
I would recommend this to a friend!
Response from defender-usa.comBy CX, October 14, 2020
Hello Daniel J! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you found the set up easy and are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: Anonymous
from Wetumpka Al
Gender:Male
Verified Purchase:Yes
Very satisfied with them. I have three, one on front porch, one on the back porch & one on side of house. One on back porch I've had for 5+ yrs & it still works fine! Except for a few minor glitches they've been great.
I would recommend this to a friend!
Response from defender-usa.comBy CX, October 19, 2020
Hello! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender especially from loyal customers such as yourself and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: Anonymous
from Texas
Gender:Female
Verified Purchase:Yes
Excellent camera, well priced. Extremely fast shipping and good customer service. I have 7 of these.
I would recommend this to a friend!
Response from defender-usa.comBy CX, October 20, 2020
Hello! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Very easy to install and picture is very clear.
on October 22, 2020
Posted by: karenp
from Snow Hill, NC 28580
Gender:Female
This customer did not provide a text review.
I would recommend this to a friend!
Response from defender-usa.comBy CX, October 23, 2020
Hello karenp! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Awesome System
on October 23, 2020
Posted by: brendak
from Cheshire, Ohio
Gender:Female
Absolutely love this system. It makes us feel safer being able to watch what is going on outside of our home.
I would recommend this to a friend!
Response from defender-usa.comBy CX, October 26, 2020
Hello Brendak! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: Anonymous
from Western NY like Niagra Falls area
Gender:Male
Verified Purchase:Yes
Monitor is easy to navigate. Camera range is what I needed. I enjoyed the length of cord that came with the cameras. Lost a star because no owners manual only a quick start guide came with it and l wish the cord that plugs into the back of the monitor had a 90 on it. When I tip the monitor it hits the mounting bracket and won't tip all the way.
Response from defender-usa.comBy CX, October 26, 2020
Hello James hum! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! All of our manuals and helpful how to videos can be found on our Defender Cameras website! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com