Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Average customer rating
4.7 out of 5
4.7
(1,293 Reviews)
Open Ratings Snapshot
Rating breakdown 1,293 reviews
5 Stars
990
4 Stars
239
3 Stars
30
2 Stars
16
1 Star
18
96%of customers recommend this product. 
(
1,139 out of 1,184
)
Best Buy Privacy Policy
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Customer Rating
5 out of 5
5
Everything look fine AWESOME VIEW !
on September 12, 2020
Posted by: May may
from Eastover SC
Gender:Female
I got this a few weeks ago and so happy that I did
Just one question I wanted a larger monitor ,how can I change my monitor
Or is their a adapter I can use ,
Thanks
I would recommend this to a friend!
Response from defender-usa.comBy CXSeptember 14, 2020
Hello May may! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! The PhoenixM2 does not have the capability to connect to a larger monitor, however, you can remove the SD card and place it into a computer or laptop to view footage on a larger screen! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!

Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Plug & play !
on September 13, 2020
Posted by: Harley Guy
from Madison, MS
Gender:Male
I got this system & found it's a true plug & play ! The cameras are already paired with the monitor so all I had to do was mount the cameras, very easy system to install.
I would recommend this to a friend!
Response from defender-usa.comBy CXSeptember 14, 2020
Hello Harley Guy! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the plug and play set up and the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!

Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Better than expected
on September 14, 2020
Posted by: Rodd
from N.E. Washington St.
Gender:Male
Very clear picture,
Next time my fence gets knocked over there will be video the judge can have a look at.
Second camera is for watching the wildlife.
Very happy with the system,, so far
I would recommend this to a friend!
Response from defender-usa.comBy CXSeptember 15, 2020
Hello Rod! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!

Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
4 out of 5
4
QuickSepUp
on September 20, 2020
Posted by: Cinderella
from backyard
Gender:Male
the record time is much shorter that i anticipated but the unit installed and worked first try
I would recommend this to a friend!
Response from defender-usa.comBy CXSeptember 22, 2020
Hello Cinderella ! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you found the install to be hassle free! If you find that you are not happy with the recording time you can adjust the system to record on motion only or you can add a larger SD card! The PhoenixM2 can have up 128GB of storage added! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!

Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
4 out of 5
4
Installation
on September 29, 2020
Posted by: Jeffski
from WI
Gender:Male
Verified Purchase:Yes
Very easy to install went up in minutes very happy. Very satisfied with view of the camera.
I would recommend this to a friend!
Response from defender-usa.comBy CXSeptember 30, 2020
Hello! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!

Melissa C. | Defender Customer Experience
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Wireless system
on September 29, 2020
Posted by: Robert L
from Vancouver, WA
Gender:Male
Verified Purchase:Yes
The system is wonderful without using the internet
I would recommend this to a friend!
Response from defender-usa.comBy CXSeptember 30, 2020
Hello! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!

Melissa C. | Defender Customer Experience
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Easy Use
on September 30, 2020
Posted by: Anonymous
from Toronto
Verified Purchase:Yes
Very user friendly and easy to use straight out if the box
I would recommend this to a friend!
Response from defender-usa.comBy CXOctober 5, 2020
Hello! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!

Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5 out of 5
5
Easy to use
on October 2, 2020
Posted by: Kathy S
We purchased these security cameras for a 95 year old who lives alone and does not "do technology". Everything came that we needed, there is support online, and it was very easy to explain. We got a refurbished product and it is just like new. No complaints so far.
I would recommend this to a friend!
Response from defender-usa.comBy CXOctober 5, 2020
Hello Kathy S! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!

Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
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