Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Average customer rating
4.7
(1,294 Reviews)
Rating breakdown 1,294 reviews
5 Stars
991
4 Stars
239
3 Stars
30
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,139 out of
1,184)
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Posted by: Woody
from VA.
Gender:Female
Verified Purchase:Yes
This is the third unit I have purchased. the last two were requested by people buying my house in the purchase offer. so now that Im in a new house I had to purchase my Defender, love it.
I would recommend this to a friend!
Response from defender-usa.comBy CX, May 27, 2020
Hello Woody, thank you for taking the time to review your PhoenixM2 system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today!
Melissa C.| Defender Customer Experience Expert
Melissa C.| Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
LOVE THE PRODUCT & COULD'NT BE HAPPIER!
on May 25, 2020
Posted by: RAINDAZSE
from CAMARILLO SPRINGS, CA
Gender:Female
WORKS PERFECTLY; EASY SET-UP; GREAT VIEWING CAPABILITY; I WOULD BUY IT AGAIN IN A HEARTBEAT. I FEEL SAFE & FINALLY SLEEP WELL AT NIGHT!
I would recommend this to a friend!
Response from defender-usa.comBy CX, May 27, 2020
Hello RAINDAZSE, thank you for taking the time to review your PhoenixM2 system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today!
Melissa C.| Defender Customer Experience Expert
Melissa C.| Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
great camera system
on May 29, 2020
Posted by: myra
from Flint,michigan
Gender:Female
this is my 2nd defender camera I have purchased . buying a another one tells you I am very satisfied with this camera system
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Great product, night vision not working on 1 unit
on June 1, 2020
Posted by: Mel Mel
from Turlock, CA
Gender:Female
Night vision not working on one unit. I worked for about a week now no night vision. No red light? Please advise on replacement unit.
I would recommend this to a friend!
Response from defender-usa.comBy CX, July 3, 2020
We do sincerely apologize for any inconveniences that you have experienced. Please reach out to our Defender Customer Support Team via live chat or e-mail so we can offer further assistance.
Written by a customer while visiting defender-usa.com
Posted by: Audrey
from ontario
Verified Purchase:Yes
We bought this system because it had no monthly fee's and the website said it was "plug n play" This system was extremely easy to set-up!! Trust me we are no experts with technology. The hardest part was trying to decide where to put the cameras with 40 ft of range around the house. Thank you Defender for a excellent system!
I would recommend this to a friend!
Response from defender-usa.comBy CX, July 3, 2020
Hello Audrey! Thank you for taking the time to review the Phoenix security system. We are thrilled to hear your system is working great and you enjoyed the quick and easy setup. Choosing where you want to put the cameras is always one of the hardest decisions. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Written by a customer while visiting defender-usa.com
Posted by: Moonman
from MD
Gender:Male
Verified Purchase:Yes
Nice 2 camera system. The resolution isn't the best but I knew what I was getting when I purchased. For what it's being used for, I can't complain. It works well.
I would recommend this to a friend!
Response from defender-usa.comBy CX, July 3, 2020
Hello Moonman! Thank you for taking the time to review the Phoenix security system. We are happy to hear that you are happy with the value of your system. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Written by a customer while visiting defender-usa.com
Customer Rating
5
sharp picture easy to start up
on June 16, 2020
Posted by: lightning
from Dothan
Gender:Male
excelent coverage and very clear pictures instaling was easy and did in very short time
I would recommend this to a friend!
Response from defender-usa.comBy CX, June 16, 2020
Hello lightning! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
4
Great product
on June 20, 2020
Posted by: Mel Mel
from Turlock, ca
Gender:Female
However, i think someone has figured out how to dismantle your product very easy.
I would recommend this to a friend!
Response from defender-usa.comBy CX, July 3, 2020
Hello Mel Mel! Thank you for taking the time to review the Phoenix security system. Our customer feedback is what matters most to us here at Defender! We do recommend placing the cameras in areas that are not easy to reach, to avoid any tampering. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Written by a customer while visiting defender-usa.com