Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Average customer rating
4.7
(1,294 Reviews)
Rating breakdown 1,294 reviews
5 Stars
991
4 Stars
239
3 Stars
30
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,139 out of
1,184)
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Customer Rating
5
we love these cameras!
on November 8, 2019
Posted by: Barb H
from Punta Gorda, Florida
Gender:Female
Length of ownership:1 year or longer
This is the third set of cameras we have purchased and we love them! I wish the set that has 4 cameras would be offered again as we would buy more! We have several properties so there is always somewhere we can put them. They work perfectly. The only problem we had with one was a rat or squirrel chewed through the wire and that of course knocked out the camera and we don't know how to fix that. Otherwise they work fine and the higher you mount them the better view you get. Also wish they came with more options to mount them such as hooks or something. As they are you have to have something to screw them to and of course you also need an electrical outlet close by. But the cords are long so that is good. One of the cameras stopped showing in color but that doesn't really matter. I like that you don't need a smart phone or anything to use them, you just plug them in and they work.
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, November 20, 2019
Thank you Barbara Heekin, for taking the time to review your Defender Phoenix M22C2 security system. We are glad to hear you are happy with the system. I will pass along your suggestions regarding different mounting options. Please reach out to Defender via phone, e-mail or chat for any further assistance you may require.
Written by a customer while visiting defender-usa.com
Customer Rating
3
Easy to use
on November 8, 2019
Posted by: Rmoo222
from Monroe Maine
Gender:Male
Length of ownership:1 week
I've had it for about a week. Found it fairly easy to figure out. Cameras work as they should. The 2 things I wish were different are the monitor doesn't have a cordless battery capability. And you have to go on line for instructions but otherwise (one I had before I could unplug the monitor and carry it with me when watching wildlife-see what they are doing while sneaking closer)it does what is expected. Have yet to test motion sensor recording.
I would recommend this to a friend!
Response from defender-usa.comBy CX, November 18, 2019
Hi Randall!
We would like to personally welcome you to the Defender family and thank you for your feedback. We are excited that you were able to connect your camera with ease and start using it right away. We appreciate your feedback on the monitor and always accept all recommendations from our customers as we work on new products. If you require any assistance in the future don't hesitate to contact Defender Customer Support.
Best Regards,
Defender Customer Support
We would like to personally welcome you to the Defender family and thank you for your feedback. We are excited that you were able to connect your camera with ease and start using it right away. We appreciate your feedback on the monitor and always accept all recommendations from our customers as we work on new products. If you require any assistance in the future don't hesitate to contact Defender Customer Support.
Best Regards,
Defender Customer Support
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy setup
on November 9, 2019
Posted by: JonB82
from Picayune
Gender:Male
Length of ownership:1 week
Bought last night had it hooked up in less than 20 minutes
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, November 20, 2019
Hello Keith Boone and thank you for taking the time to review your Defender PhoenixM22C ! I'm happy to hear you are enjoying your system and the installation was so quick. Please reach out to us via e-mail, phone or chat if you have any questions, or for any assistance you may require.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Simple to set up and easy to use
on November 11, 2019
Posted by: Chrish9333
from Choteau, MT
Gender:Male
Length of ownership:1 month
We bought this system for our new office building. It has been an easy process to set up and get operational. We will be getting two more cameras to help fill in some blind spots as we are very pleased with the system and video quality.
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, November 20, 2019
Hello Charles Hindoien, and thank you for taking the time to review your Defender PhoenixM22C! I'm happy to hear you are enjoying, and are planning on adding camera to your system. Should you find that you have any questions please contact our support team by phone, email or live chat!
Written by a customer while visiting defender-usa.com
Customer Rating
5
on November 13, 2019
Posted by: CLEMENT
from Cambridge, MD
Gender:Male
Length of ownership:1 month
I took a chance on this product and I am pleasantly surprised at how great it is. Easy to set up, sharp clear images (even at night), great features like motion detection recording, alert, IR features, and best of all....the price.
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, November 20, 2019
Thank you, Clement O Adegbehingbe, for taking the time to review your PhoenixM22 security system. We are happy that you are enjoying all of the features of the security system. Please reach out to our support team via email, phone or chat for any further assistance we can provide.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Security System for your home!
on November 16, 2019
Posted by: Frank45
from Saint Petersurg, FL
Gender:Male
Length of ownership:1 week
I bought this last week & installed in 15 minutes. Very pleased with the quality of the picture - very clear & night mode is great!
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, November 20, 2019
Thank you Frank Domante for taking the time to review your Defender PhoenixM22 system! I'm happy to hear you are pleased with your system and you were able to install it in 15 minutes. If you have any questions please contact our support team by phone, email or live chat!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Worked right out of the box
on November 16, 2019
Posted by: Pam8
from Old Town, Florida
Gender:Female
Length of ownership:1 week
Just received and setting up now, it seems to work well right out of the box. So far I am pleased with the quality of the picture and range of the cameras. Wished there was a paper manual with product because I have to download and print one. Too much info needed to set up without having the manual at hand.
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, November 20, 2019
Thank you Pamela Pridgeon for taking the time to review your Defender - PhoenixM2! I'm happy to hear you are pleased with your purchase. The reason why we do not include the full manual with this system is because we are environmentally conscious. All manuals are available on our website. Should you find that you have any questions please contact our support team by phone, email or live chat!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Good night vision
on November 17, 2019
Posted by: Sp23
Gender:Male
Length of ownership:1 month
This customer did not provide a text review.
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, November 20, 2019
Thank you Chanina Spitzer. Thank you for your comments on the quality of our night vision on the Defender PhoenixM22C system. Please reach out to us via chat, e-mail or phone for any further assistance you may require.
Written by a customer while visiting defender-usa.com