Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Average customer rating
4.7
(1,294 Reviews)
Rating breakdown 1,294 reviews
5 Stars
991
4 Stars
239
3 Stars
30
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,139 out of
1,184)
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Customer Rating
5
Easy Setup
on October 13, 2019
Posted by: Jim 26
Length of ownership:1 week
We purchased this on sale at BJ'S wholesale club.
We were looking for quite awhile to find an affordable unit.
This works great and was easy to setup.
The only negative as it should of come with a user manual.
I mounted 1 of the cameras upside down thinking I could turn the picture over on the screen. I couldn't, had to move camera.
We were looking for quite awhile to find an affordable unit.
This works great and was easy to setup.
The only negative as it should of come with a user manual.
I mounted 1 of the cameras upside down thinking I could turn the picture over on the screen. I couldn't, had to move camera.
I would recommend this to a friend!
Response from defender-usa.comBy CX, October 16, 2019
Thank you for taking the time to review your PhoenixM2! At Defender we like to do our part for the environment, which is why all of our manuals can be located on our website. Our support team is also happy to help with any questions that you may have by, email, phone or live chat!
Written by a customer while visiting defender-usa.com
Customer Rating
5
They work...
on October 13, 2019
Posted by: tedcom
from North Carolina
Gender:Male
Length of ownership:1 week
I own 3 phoenix monitors and 5 cameras, That should tell you how much I like my systems.
I would recommend this to a friend!
Response from defender-usa.comBy CX, October 16, 2019
Thank you for being a loyal member of the Defender Family, Ted! We are happy that our products have brought you the peace of mind you deserve!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great product. Love the intercom. Excellent sound.
on October 18, 2019
Posted by: Donnie52
from 45502
Gender:Male
Length of ownership:1 week
Excellent. I love this system. I only wish that it had video out option so that I could view on tv or a larger monitor.
I would recommend this to a friend!
Response from defender-usa.comBy CX, November 28, 2019
Thank you for the feedback Donald. We are constantly looking for ways to improve future products. If you should have any questions please contact our support team by phone, email or live chat!
Defender Support
Defender Support
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great system
on October 20, 2019
Posted by: Sarge
from Abbeville AL
Gender:Male
Length of ownership:1 month
Theses cameras are very clear and the night vision is great. Enjoy watching the monitor and see all the wildlife walk through my yard.
I would recommend this to a friend!
Response from defender-usa.comBy CX, November 28, 2019
Thanks for writing a review Mark. We are happy that you are enjoying the camera system. If you should have any questions please contact our support team by phone, email or live chat!
Defender Support
Defender Support
Written by a customer while visiting defender-usa.com
Customer Rating
5
Works great
on October 21, 2019
Posted by: HG82
from Jonesborough ,Tenn
Length of ownership:1 month
Got the Defender M2 on Sept 25 and in 2 hours had it set up and works great
I would recommend this to a friend!
Response from defender-usa.comBy CX, November 28, 2019
Hi Alice, we are happy that you had the system up and running in no time. If you should have any questions please contact our support team by phone, email or live chat!
Defender Support
Defender Support
Written by a customer while visiting defender-usa.com
Customer Rating
5
A Wonderful System. Worth the Money!
on October 23, 2019
Posted by: Bob007
from West Texas
Gender:Male
Length of ownership:1 week
I'm technically challenged but this system is extremely easy to install. It will have you up and running in a very short period of time. The clarity is excellent and all the extras such as motion alert, recording, etc. make the 22C well worth the investment. Excellent system!
I would recommend this to a friend!
Response from defender-usa.comBy CX, November 28, 2019
Thanks for the great review Bob, we are happy that you had an easy time setting up the system. If you should have any questions please contact our support team by phone, email or live chat!
Defender Support
Defender Support
Written by a customer while visiting defender-usa.com
Customer Rating
5
A very simple yet very effective security system
on October 28, 2019
Posted by: Brooksy
from Ulman Missouri
Gender:Male
Length of ownership:1 week
The ease-of-use couldn't be any better. It has a lot of features but the menu and all the control buttons make the use very simple. I've only had it a week and I'm very impressed with it. It has great night vision. The motion sensor works great when you need it to be turned on. Being able to speak from the monitor system out through the camera it's a great additive to what most security systems don't have. I'm very impressed and will be adding a couple more cameras to mine in the near future. A product definitely worth its price.
I would recommend this to a friend!
Response from defender-usa.comBy CX, November 28, 2019
Thank you for writing this review Mike, we are always happy to hear when our customers are satisfied with our products. If you should have any questions please contact our support team by phone, email or live chat!
Defender Support
Defender Support
Written by a customer while visiting defender-usa.com
Customer Rating
5
Exceeded expectations
on October 30, 2019
Posted by: Silver Fox
from Maine
Length of ownership:1 month
My wife and I operate a small business and needed to observe several areas of concern. We purchased the Phoenix M22c with two additional cameras. The system performs as advertised. Easy to install, great features and really fun to operate. We now have the confidence in knowing we are fully covered and can preserve recordings for future reference if needed. Thank you Defender for a very useful quality product.
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, November 27, 2019
Thank you Kenneth Kroesser for taking the time to review your Defender Phoenix M22C wireless security system. We are delighted to hear you are happy with the system and that it is exceeding all of your expectations. Should you require any further assistance, please reach out to our Customer Support team via phone, e-mail and chat.
Written by a customer while visiting defender-usa.com