Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Average customer rating
4.7
(1,294 Reviews)
Rating breakdown 1,294 reviews
5 Stars
991
4 Stars
239
3 Stars
30
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,139 out of
1,184)
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Customer Rating
5
Great features
on June 20, 2019
Posted by: Gus45
from Fruitlandpark florida
Gender:Male
Length of ownership:1 week
Had defender in last house for years and no problems new buyer wanted me to leave for them. Bought new system and love it even more. Everything went smooth right out of the box.
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, June 21, 2019
Hi Frederick, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Very nice system
on June 20, 2019
Posted by: Albie
from NJ
Length of ownership:1 month
Very good product and resolution is excellent in the daytime and not too bad at night. The camera did develop a problem after some time but it was covered under the warranty and defender replaced it. Thank you!
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, June 21, 2019
Hi Al, thank you for taking the time to review PHOENIXM2 Single Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
4
on June 22, 2019
Posted by: jose47
from brockville ont canada
Length of ownership:1 week
just got the system up and running. so far it seems to work alright, just learning how to use it, no instructions came with it. got information off of utube.
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, June 24, 2019
Hi Bonnie, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
4
on June 23, 2019
Posted by: jose 47
This customer did not provide a text review.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Features
on June 23, 2019
Posted by: Monica
from Michigan
Gender:Female
Length of ownership:1 month
Recently purchased, not tech savvy, but easy to install and
use the great features
use the great features
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, June 24, 2019
Hi Monica, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Product For the Price
on June 25, 2019
Posted by: oldman78
from Walterboro,SC
Gender:Male
Length of ownership:1 week
Like the camera and monitor. Very clear pictures. Easy set-up.
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, June 26, 2019
Hi Ralph, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy to install
on June 25, 2019
Posted by: Retired
from Arazona
Gender:Male
Length of ownership:1 week
I had a $600 system that went bad. I wanted another so I bought this 2 camera system. I wanted to see how these cameras compared to my previous system.
This system is better than my previous system .easy to install and great picture.
Don’t forger you need a electric outlet to plug your cameras into.I paid $160.00
for the cameras and monitor .The cameras sold separately are $99.00 each so I will buy another monitor and 2 camera for $160.00.I am very pleased with this purchase.
This system is better than my previous system .easy to install and great picture.
Don’t forger you need a electric outlet to plug your cameras into.I paid $160.00
for the cameras and monitor .The cameras sold separately are $99.00 each so I will buy another monitor and 2 camera for $160.00.I am very pleased with this purchase.
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, June 26, 2019
Hi Tony, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy to use
on June 25, 2019
Posted by: Kyjoe
from Ky
Gender:Male
Length of ownership:1 month
Bought this unit and had it up an running in less than 5 minutes, so simple
Response from defender-usa.comBy Cross P, Customer Experience Team, June 26, 2019
Hi Joey, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com