Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Average customer rating
4.7
(1,294 Reviews)
Rating breakdown 1,294 reviews
5 Stars
991
4 Stars
239
3 Stars
30
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,139 out of
1,184)
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Metal Cameras - Black
Customer Rating
5
on July 23, 2022
Posted by: Tim Harbaugh
from Sabillasville Maryland
Gender:Male
got this set up for Christmas 2021 started use 12/26/21.the greatest thing I ever got for Christmas.Except for my wife and she comes in 2nd.This out has never skiped a beat since I started it up.thanks for a wonderful product Tim
I would recommend this to a friend!
Response from defender-usa.comBy Defender, July 25, 2022
Hello Tim,
Thank you for your wonderful review! We are thrilled to hear you love the system! Thank you for choosing Defender to protect what matters most. Hello Anonymous! Thank you for taking the time to review the Guard security system. We are so glad to hear you are happy with the Guard. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Guard. Without you and our other customers, Defender would not be the name it is today!
Amanda M. | Defender Customer Experience Expert
Thank you for your wonderful review! We are thrilled to hear you love the system! Thank you for choosing Defender to protect what matters most. Hello Anonymous! Thank you for taking the time to review the Guard security system. We are so glad to hear you are happy with the Guard. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Guard. Without you and our other customers, Defender would not be the name it is today!
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: Anonymous
from Owosso Michigan
Verified Purchase:Yes
Not the system for playback poor connection from cameras to monitor
Response from defender-usa.comBy Defender, December 23, 2022
Hi Mark,
We appreciate your honest review.
We sincerely want to help and we would appreciate understanding all of the details. We have provided troubleshooting steps via email!
Please reach out to our Customer Experience Experts so we can make it right! We are available through email or live chat Monday to Friday from 8am to 4pm EST. We have sent a follow up email and please get back to us there!
Looking forward to hearing back from you soon.
Kind Regards,
Yvonne M. | Defender Customer Experience Expert
We appreciate your honest review.
We sincerely want to help and we would appreciate understanding all of the details. We have provided troubleshooting steps via email!
Please reach out to our Customer Experience Experts so we can make it right! We are available through email or live chat Monday to Friday from 8am to 4pm EST. We have sent a follow up email and please get back to us there!
Looking forward to hearing back from you soon.
Kind Regards,
Yvonne M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
AWESOME SYSTEM
on July 21, 2024
Posted by: Wesley I
from Dawson Creek, BC Canada
Great easy systemTo set up and great coverage of places we needed to see from the comfort of our home.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: Larry D
from Camano Island Wa
Verified Purchase:Yes
Exceptional system! Good quality video, easy to set up and simple controls.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: charlieh
Verified Purchase:Yes
bought two about three years ago after that added two more now it is up to 6 on a scale a 1 to 5 i would put the phoenix cams. at about a 3.5 for the first 4 but the last 2 cams and video a 5 they are easy and you can put they all up in an hour.
Written by a customer while visiting defender-usa.com
Posted by: C Smith
from Western NC
Verified Purchase:Yes
Very movable. can place just about anywhere to see things that need to be seen at times.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Excellent system
on June 22, 2016
Posted by: BobP
from Sarasota, FL, United States
Length of ownership:1 week
Easy to set up and the dedicated monitor and SD recording capability is convenient. Very good camera picture quality during the day and good at night. I would recommend this system for its convenience and price
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Amazingly Simple
on July 23, 2016
Posted by: grsedi
from Denton, NE, United States
Gender:Male
Length of ownership:1 week
I am amazed how simple this was to set up. All you have to do is plug in the camera and the large video monitor and they are instantly paired. I'm getting a great picture on the screen even when the signal has to go through walls and floors. Plus you can't beat the price for this simple but complete system. This was exactly what I was looking for to add security for our front door.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com