Customer reviews from ATT.com
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.6
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
63
4 Stars
10
3 Stars
6
2 Stars
1
1 Star
2
87%of customers recommend this product.
(
58 out of
67)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Posted by: S Bonnee
from Michigan
Verified Purchase:Yes
Great phone but very disappointed that the s pen
no longer works for taking photos. If I'd read that it wasn't bluetooth compatable, I wouldn't have purchased this phone. I'd have gone with the S24 Ultra.
no longer works for taking photos. If I'd read that it wasn't bluetooth compatable, I wouldn't have purchased this phone. I'd have gone with the S24 Ultra.
No, I would not recommend this to a friend.
Response from ATT.comBy -David, AT&T CARE, August 20, 2025
Hello Bonnee! Thank you for sharing your feedback about the phone and the S Pen functionality. We're sorry to hear that the S Pen no longer supports Bluetooth features for taking photos, and understand how that could be disappointing. Your comments regarding the Bluetooth compatibility and its impact on your purchase decision are valuable. We will share your feedback with the product team to consider for future improvements. If you have any other concerns or questions, please feel free to reach out. Thank you for being part of our community.
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
Nice upgrade. I'm happy.............
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I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Bethlehem pennsylvania
Verified Purchase:Yes
Very fast and reliable phone.. had iphones my whole life and this is my first android.. now since having this phone i will never go back
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Funnelcake21
from Memphis TN
Verified Purchase:Yes
Nice sleek phone. Its smaller and finger use is easier and smooth
No, I would not recommend this to a friend.
By Samsung, August 18, 2025
Hi Funnelcake21, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are so pleased with the usage and features of your new device. Please, reach out to us again any time in the future any time you have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: MylaBoo
from Cleveland, Ohio
Verified Purchase:Yes
I love my phone! I love my
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: RWalker2
Verified Purchase:Yes
Over all the phone works well. I don't like how the protector case hinders with the slide out short cut bar. The lip from the case makes it hard to access. Also I don't like how the buttons are all on one side, makes it difficult to take a screenshot.
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, August 28, 2025
Hey there Walker, thank you for sharing your thoughts about the phone. We completely understand how frustrating it can be when the phone case interferes with functionality, especially when it impacts something as convenient as the shortcut bar. And having all the buttons on one side making screenshots tricky must feel inconvenient too, we want you to have the best experience with your phone. We are here to help you explore alternative cases that might better suit your needs or share tips to make accessing the shortcut bar and taking screenshots easier, please feel free to reach out to us.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Hemphill Texas
Verified Purchase:Yes
The camera is good, but I seriously miss my Iphone
No, I would not recommend this to a friend.
By Samsung, August 21, 2025
Hi Jacslambert, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand that it can time to adjust from one operating system to another and discovering the different settings and gestures that will become comfortable over time. We have some great resources to help you with your discovery and alignment including the manual for your device, great videos, and our team of experts to answer any questions through chat along the way. Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Cass T
from Georgia
Verified Purchase:Yes
I like the phone but the volume is a little low for my liking.
I would recommend this to a friend!
Response from ATT.comBy -David, AT&T CARE, September 4, 2025
Thank you for sharing your thoughts on Samsung galaxy S25 Ultra! We're glad your enjoying your Samsung phone—it’s a popular choice thanks to its features and design. At the same time, it’s completely valid to want the volume a bit louder. Sometimes adjusting the settings or using external accessories like headphones or speakers can help improve sound levels if needed. Here are some settings to check: Do not disturb: Mutes calls, notifications, and alerts on your phone. If you cannot hear the ringtone or notification alerts, check to see if this setting is enabled by going to Settings > Notifications > Do not disturb. Separate app sound: Plays media sound from apps you select on a separate audio device.
To check or turn off this setting, go to Settings > Sounds and vibration > Separate app sound. Left/right sound balance: Changes the left and right sound levels.
If you can hear sound on only one side or it is muffled, check the settings by going to Settings > Accessibility > Hearing enhancements > Left/right sound balance. Mute all sounds: Turns off all sounds on your phone, including calls, alerts, and media.
To see if this setting is enabled go to Settings > Accessibility > Hearing enhancements > Mute all sounds. For further troubleshooting steps please click on the link https://www.samsung.com/uk/support/mobile-devices/troubleshooting-speaker-and-sound-issues-on-a-samsung-galaxy-device/ and follow the prompt.
To check or turn off this setting, go to Settings > Sounds and vibration > Separate app sound. Left/right sound balance: Changes the left and right sound levels.
If you can hear sound on only one side or it is muffled, check the settings by going to Settings > Accessibility > Hearing enhancements > Left/right sound balance. Mute all sounds: Turns off all sounds on your phone, including calls, alerts, and media.
To see if this setting is enabled go to Settings > Accessibility > Hearing enhancements > Mute all sounds. For further troubleshooting steps please click on the link https://www.samsung.com/uk/support/mobile-devices/troubleshooting-speaker-and-sound-issues-on-a-samsung-galaxy-device/ and follow the prompt.
Written by a customer while visiting ATT.com