Customer reviews from ATT.com
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.6
(117 Reviews)
Rating breakdown 117 reviews
5 Stars
90
4 Stars
14
3 Stars
8
2 Stars
2
1 Star
3
85%of customers recommend this product.
(
81 out of
95)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Posted by: Pamela21
from Houston, Texas
Verified Purchase:Yes
There’s some electrical current coming from the bottom of the phone when in usage. I am afraid to put this phone close to my body. It’s suppose to be new. Yes, it’s in a case.
No, I would not recommend this to a friend.
By Samsung, October 27, 2025
Hey Pamela21, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how distressing it is when your device is not operating as intended. Please, reach out to our team of experts through chat at your convenience for assistance in troubleshooting this matter, and working towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Les A
from Buffalo NY
Verified Purchase:Yes
I should of kept the Ultra 22 this 25 is identical i didn't realize that & it cost me more so made no sense for me.
No, I would not recommend this to a friend.
Response from ATT.comBy -Eli, AT&T CARE, November 4, 2025
Thank you for sharing your thoughts with us. We understand how important it is to feel that your new device offers meaningful upgrades and value. It can be disappointing when a new phone doesn’t meet your expectations or feels too similar to your previous device.
Your feedback is valuable and helps us better understand what matters most to our customers when choosing a new phone. If you’re interested in exploring unique features, settings, or capabilities that might help you get more out of your Samsung Galaxy S25 Ultra, we’re here to provide tips and support.
Thank you for choosing AT&T. We appreciate your feedback and hope to deliver a more satisfying experience next time you’re ready for an upgrade.
Your feedback is valuable and helps us better understand what matters most to our customers when choosing a new phone. If you’re interested in exploring unique features, settings, or capabilities that might help you get more out of your Samsung Galaxy S25 Ultra, we’re here to provide tips and support.
Thank you for choosing AT&T. We appreciate your feedback and hope to deliver a more satisfying experience next time you’re ready for an upgrade.
Written by a customer while visiting ATT.com
Posted by: DigitalMayhem
from Ohio
Verified Purchase:Yes
Thought I would up grade my phone. Nothing spectacular about it.
No, I would not recommend this to a friend.
Response from ATT.comBy -Eli, AT&T CARE, November 4, 2025
Thank you for sharing your feedback regarding your upgrade. We truly understand how frustrating and disappointing it must be, especially when you are upgrading your device expecting better performance. Let’s work together to identify what might be causing the slow speeds and find steps to improve your connection so you can get the performance you were hoping for, kindly complete our self-service form: https://www.att.com/get-support/?source=ILC208383817, our experts will get in touch with you and get working on it.
Written by a customer while visiting ATT.com
Posted by: Traci V
from D'Iberville, MS
Verified Purchase:Yes
I highly preferred Samsung messenger, which is no longer available. Google messages does not perform the same and because of that I am only giving 3 stars as that was very important to me. Otherwise the phone functions well, forces more AI for you to use but that's not horrible to use.
I would recommend this to a friend!
By Samsung, October 29, 2025
Hi there Traci V, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know that changes to the software can cause frustration as you align to different settings and features. We have the complete manual available online to help you best align the settings to your usage preferences. We also have our team of experts available if you prefer direct assistance through chat with your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Kerrijv
from Ga.
Verified Purchase:Yes
This phone has the best camera
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Jacxie
from Dunnellon, FL
Verified Purchase:Yes
This phone is superior to any phones ive had in the past.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Sascha1
from Longview, TX
Verified Purchase:Yes
I've been using Samsung products for years. Easy to use, integrated easily.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Allysono4
from Az
Verified Purchase:Yes
Takes amazing pics and easy to use
I would recommend this to a friend!
Written by a customer while visiting ATT.com