Customer reviews from ATT.com
Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Average customer rating
4.4 out of 5
4.4
(144 Reviews)
Open Ratings Snapshot
Rating breakdown 144 reviews
5 Stars
111
4 Stars
10
3 Stars
7
2 Stars
5
1 Star
11
85%of customers recommend this product. 
(
104 out of 123
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Customer Rating
5 out of 5
5
Samsung for life
on December 10, 2025
Posted by: Anonymous
from GA
Verified Purchase:Yes
I like it! Replaced my 4 yr old Samsung.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great Phone
on December 12, 2025
Posted by: Auntie C
from Huntsville, AL
Verified Purchase:Yes
Loving the cell so far. Everything is as advertised. It is a bit heavier than I anticipated but otherwise I like it.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Great phone
on December 13, 2025
Posted by: Anonymous
Verified Purchase:Yes
Always a great a flagship phone. Could have a little less bloat apps but otherwise great.
I would recommend this to a friend!
Response from ATT.comBy -EliAT&T CAREDecember 23, 2025
Hey Mike, we’re delighted to hear that you think our phone is a great flagship device! Your feedback about the pre-installed apps is valuable, and we always aim to improve the user experience while keeping our devices packed with useful features. Thank you for sharing your experience, and we hope you continue to enjoy using your Samsung Galaxy S25 Ultra. If you have any tips, questions, or ideas, feel free to reach out to us. Thank you for being part of our AT&T family!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Still a Note
on December 13, 2025
Posted by: KiwiGirl
from Maryland
Verified Purchase:Yes
The pen doesn't work as smooth as it used to like with the older Note models. That's my only issue.
I would recommend this to a friend!
Response from ATT.comBy -EliAT&T CAREDecember 23, 2025
Hello there, we value you sharing your experience on the Samsung Galaxy S25 Ultra. We’re glad to hear that you continue to enjoy your Note device overall. We understand that the pen experience is important, and we’re sorry it doesn’t feel as smooth as it did on older Note models. If you’d like, we can help provide tips to optimize pen performance or check if any firmware or display settings can improve smoothness or you can also feel free to reach out to Samsung for personalized assistance.

In the meantime, here are few steps for you to try and see if it helps:

1.Check Compatibility: Ensure that your S Pen is compatible with your device. Not all S Pens work with all devices

2.Restart Phone: A simple restart can resolve minor issues that may affect the S Pen's functionality.

3.Re-pair S Pen: If the S Pen shows a "Disconnected" notification, try re-pairing it by removing and reinserting the S Pen into your phone.

4.Charge the S Pen: Low battery levels can cause the S Pen to disconnect. Check the battery level in the settings and charge it if necessary.

5.Remove Screen Protector or Cover: Some screen protectors or covers may interfere with the S Pen's connection. Remove them to see if that resolves the issue.

6.Reset S Pen: If the S Pen still has connection issues, resetting it may help. Go to Settings > Advanced features > S Pen > Air actions > More options > Reset S Pen.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Wife’s phone
on December 15, 2025
Posted by: Anonymous
from Rhode Island
Verified Purchase:Yes
It’s my wife’s phone she loves it the camera is amazing. My wife has been a Samsung user for years.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Love my New Samsung Galaxy s25 Ultra Phone
on December 17, 2025
Posted by: Anonymous
from Arlington Tx
Verified Purchase:Yes
Best phone Ive ever owned.....
Battery life is awesome and has a fast charging system and lots of extra perks and things in my new phone that i haven't even started yet 💯👍💯👍
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
I love my new phone!
on December 19, 2025
Posted by: DJ55
from Ellicott City, MD
Verified Purchase:Yes
My Galaxy S25 Ultra is so sleek. It's a little bigger than my old phone and I appreciate that. I'm still learning it and adjusting to the changes because I replaced a S20 and I'm behind a bit. Lol. Great phone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great phone excellent support
on December 20, 2025
Posted by: RYSHO
Verified Purchase:Yes
Great phone excellent support
Written by a customer while visiting ATT.com
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