Customer reviews from ATT.com
Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Average customer rating
4.3 out of 5
4.3
(116 Reviews)
Open Ratings Snapshot
Rating breakdown 116 reviews
5 Stars
87
4 Stars
8
3 Stars
5
2 Stars
5
1 Star
11
83%of customers recommend this product. 
(
81 out of 98
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Customer Rating
5 out of 5
5
S25 Ultra - Definitely worth he upgrade!
on May 21, 2025
Posted by: Miami Jesse
from Miami, Florida
I recently upgraded from the S23 Ultra and Samsung has outdone themselves again with the S25 Ultra! They cut the edge curves for a cleaner look (also more screen protector friendly). The phone has the same big screen but feels thinner and lighter. In addition, the crème de la crème is the 200MP camera. I may never bring my Nikon pro DSLR on all but the mist exotic of vacations as this camera rocks and definitely blows away the iPhone camera by a mile (or 2 km:). I'm not an iPhone hater btw but the S25 Ultra camera is without equal. In addition, the S25 Ultra is def worth the slighly bigger size over the lower battery life and downgraded camera on the S25 Edge. Def worth checking out ;)
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
This phone is all right
on July 16, 2025
Posted by: JoeDirt85
from Kansas City MO
Verified Purchase:Yes
This phone is all right. It doesn't have a removable battery or a headphone jack and you can't put a memory card in it to expand storage but it works and has a great camera.
I would recommend this to a friend!
By SamsungJuly 21, 2025
Hey JoeDirt85, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the usage and capabilities of your device. We do have options available if you are wanting to use wired headphones or expand the storage of your device. You can still use your favorite wired headphones with a USB-C to headphone jack adapter plugged in to your charging port. We have digital cloud based storage expansion options. Both of these have been removed to further enhance the durability and water resistance of your device. Please, reach out to our team of experts if you have any questions about these available options, or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
the message apps.
on April 25, 2025
Posted by: saksinh somxanxzy
from connecticut
Verified Purchase:Yes
i dont like the google message app. for text messaging.
No, I would not recommend this to a friend.
By SamsungApril 28, 2025
Hey there Saksinh Somxanxzy, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We understand that changes to software can take some adjustment and cause frustration during inital usage. We have the full device manual available online to assist you at your convenience with the settings and different ways you can use your device. We also have our team of experts available through chat if you ever believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
AI not for me
on May 2, 2025
Posted by: Randardo
from New England
Verified Purchase:Yes
Forcing AI onto customers with no way to disable it seems very 1984, what's next, "I'm sorry Dave, I'm afraid I can't do that..." I don't need constant advice while using my phone, I don't need nor want AI telling me how to have a better experience, I just want a phone to do what "I" need it to do.
No, I would not recommend this to a friend.
By SamsungMay 5, 2025
Hey Randardo, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how valuable customization of your device is to you for your enjoyment every day. We have some great resources to help you best align the settings to your preferences including the full device manual. We also have our team of experts available to answer any questions you may have about the features and settings of your phone. We appreciate you being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Samsung Galaxy S25 Ultra 5G
on July 26, 2025
Posted by: Anonymous
from Houston, Tx.
Verified Purchase:Yes
So far so good. Still enjoying it and getting the hang of it. Trying to explore all the features and capabilities.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
All in one
on April 25, 2025
Posted by: Carissa399
from Sioux city iowa
Verified Purchase:Yes
I love how big the screen is i wish when phones came out there where more phone cases to choose from and in the old days they came with charger and base and I phones came with head phones I think we should go back to that even if they have to charge a little more we are already paying hundreds even thousand of dollars for phones the least they could do is come with everything you need and some cheap earbuds
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Terrible Battery life, skip this gen.
on June 14, 2025
Posted by: AniKS
from Missouri
Verified Purchase:Yes
The battery for a new phone is worse than my S21 utlra that was over 5 year old!!
No, I would not recommend this to a friend.
Response from ATT.comBy -AndyAT&T CAREJune 23, 2025
Hi Anil, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how distressing it is when your device is not meeting your expectations or operating as intended.  If you're experiencing less than expected battery life, please refer: https://www.att.com/device-support/index/9007308/Samsung/SamsungSMS938U and click on "Battery" to find ways to "Optimize Battery Life". Thank you for choosing AT&T!
By SamsungJune 16, 2025
Hi AniKS, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how important the lasting battery of your device is to you every day. The device should improve the battery automatically after a short period of usage as it adjusts to your specific consumption. If this isn't the case for you, we have a few articles available to help you with this experience titled "Get the most out of your Galaxy phone or tablet battery", "Apps are draining battery on Galaxy phone or tablet", and "Galaxy Battery - Optimization". Our team of experts is also available if you continue to experience this matter with your phone, or ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Best Phone on the Market Today
on April 17, 2025
Posted by: ChrisB79
from Concord, NC
Verified Purchase:Yes
Absolutely awesome smartphone, packet with all the best. Upgraded from my S22 Ultra to S25 Ultra. Feels much more robust in the hand. Love the display with flat screen. Great speed and processing power, operates much smoother than my S22 Ultra. Battery seems to last longer than my S22 Ultra as well. Great to have the MagSafe charging too with an added compatible case. Pairs and integrates flawlessly with my Samsung Tablet and Watch Ultra. All the best and everything I hoped for. IPhone doesn't stand a chance... keep on moving forward with Samsung.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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