Customer reviews from ATT.com
Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Average customer rating
4.4
(144 Reviews)
Rating breakdown 144 reviews
5 Stars
111
4 Stars
10
3 Stars
7
2 Stars
5
1 Star
11
85%of customers recommend this product.
(
104 out of
123)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Posted by: Miamimickey
from Miami, Florida
Verified Purchase:Yes
So far so good. I upgraded from an S22 Ultra that gave me no problems in the 3 years I had it. But ATT had an amazing offer and could not pass it. I do love how the S25 Ultra looks. The screen is sharp and clear. The speed is amazing and love the A.I. features.
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, December 1, 2025
Hey there, it’s great to hear that your experience with the S25 Ultra has been so positive so far after coming from a reliable S22 Ultra. We can see how the amazing offer and the impressive new features would make the upgrade exciting for you. We are confident that the S25 Ultra will continue delivering sharp display, fast performance and innovative AI feature you’re enjoying now. You can also check out this link: https://www.att.com/device-support/index/Samsung/SamsungSMS938U/ and get to learn more about the device.
Written by a customer while visiting ATT.com
Posted by: Kenneth C
from Lancaster PA
Verified Purchase:Yes
Just as expected. I previously owned the S22 ultra. Was very easy to transfer from old phone to the new one. Alot more stuff than what i use.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1
Not Worth It
on November 19, 2025
Posted by: Required Nickname
After roughly 6 months of ownership, I am completely disappointed in my decision to purchase an S25 Ultra. Compared to my previous S22 Ultra, this phone is a serious downgrade. Its filled with AI bloatware and constantly pushes ads and other promotions. The camera definitely leaves a lot to be desired. There is no S Pen functionality as it has lost Bluetooth connectivity. If you've got a pervious generation on Note or Ultra, save your money as the S25 simply isn't an upgrade.
No, I would not recommend this to a friend.
By Samsung, November 20, 2025
Hello there, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We know that it can be disappointing when a new device has changed from your previous device, and you are discovering the changes to the features. We have some great resources available to assist you with the camera and S Pen titled "Use the Galaxy S25 Ultra’s S Pen" and "Use camera features on your Galaxy S25, S25+, or S25 Ultra". For the ads you mention experiencing we recommend using the article titled "Get rid of pop-up ads on your Galaxy phone". We also have the complete manual available online to assist you in disabling any features you don't plan on using, and align the settings to best suit your preferences. We also have our team of experts available to assist you further if you continue to experience any frustrations with your phone. Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Milton-Freewater Oregon
Verified Purchase:Yes
Great product, other than not having a lot expandable option like a bigger memory card like the old Samsung products.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Charlette novak
from Modesto ca 95354
Verified Purchase:Yes
The new phone 25 ultra galaxy isn't what I thought it would be more reliable and be more compatible and my a e and my apps from old phone would work on it alot don't especially social casino games . Also my chat lynxx app freezes everytime i open it freezes at the page to accept notifications. Ive unistalled it and reinstalled it. Doesnt help still cant use app.
No, I would not recommend this to a friend.
By Samsung, December 2, 2025
Hi there Charlette novak, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how important specific apps and other features of your device are to you every day, and we would love to help you resolve your frustrations at your convenience. For your third party apps we have an article available online to assist you titled "App is crashing or not working on Samsung phone or tablet". We also have our team of experts available through chat to offer additional assistance if you continue to experience any frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Rob Perry
from Virginia Beach, Virginia
Verified Purchase:Yes
Phone is very easy to setup. I like the larger display. Arrangement of controls on screen is very intuitive.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Joseph951
from Inland empire
Verified Purchase:Yes
Great upgrade. Many new features. Ez navigation with the features. Quick and smooth.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anita76
from Maryland
Verified Purchase:Yes
Upgraded to the S25 from the S8, so I am very pleased overall with performance, graphics, pictures, sound.
I would recommend this to a friend!
Written by a customer while visiting ATT.com