Customer reviews from ATT.com
Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Average customer rating
4.3
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
87
4 Stars
8
3 Stars
5
2 Stars
5
1 Star
11
83%of customers recommend this product.
(
81 out of
98)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Posted by: Rrrr3
Verified Purchase:Yes
Couldn't get upgrade sys i still have 5 months left to pay on this crap
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: FranklyFrank
from Branson area
Verified Purchase:Yes
So, it's OK. It doesn't operate the way my N20 Ultra did. It takes 2 or 3 tries to gets to the app or page I'm trying to access. It's a little clunky: different, non-intuative, motions are required to operate it. And, unlike other Samsung phones of the past you cannot customize it to previous use settings. The actual appearance of the S25 is not as good as the N20. The S25 sort of reminds me of my Great Grandma's toaster. Actually, I bought the S25 solely based on the camera quality, which is good, but I'm not sure the camera software is as good as the lens. The images seem a little flat. Very detailed, but flat and dull colors. I told a friend, if he likes his N20 Ultra, don't trade up. Oddly, and unexpectedly, the normal microphone for telephoning, is actually better. Several have commented about the better sound they hear. FINALLY, I intend to use this new S25 as a backup phone and keep using my backup N20 as my main phone.
No, I would not recommend this to a friend.
By Samsung, October 21, 2025
Hey FranklyFrank, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know that upgrading to a new device can come with a bit of a learning curve that can be frustrating as you adjust to new gestures and functionality. We have a few great articles to help you with the speed and responsiveness of your device titled "How to adjust refresh rate options on your Galaxy phone or tablet" and "Galaxy phone or tablet's screen is frozen or responds too slowly". We also have an article to help you with the camera titled "Use camera features on your Galaxy S25, S25+, or S25 Ultra". We also the complete manual available for your device online to help you best align the settings to your preferences, and discover the full capabilities of your device. Lastly, our team of experts is available if you continue to experience any frustrations, or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Phoenix Arizona
Verified Purchase:Yes
It's a great phone! Easy to use and very accessible with every attribute to it!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: David8
from North Carolina
Verified Purchase:Yes
This phone is incredible, the AI technology is amazing. I can truly say this is the best phone I have had yet!!!
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
This phone is incredible and I absolutely love it! I highly recommend this phone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Women
from Georgia
Verified Purchase:Yes
I love the phone. Easy to use
Written by a customer while visiting ATT.com
Posted by: Plj6337
from Missouri
Verified Purchase:Yes
I like the phone and all the options it comes with
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Hendersonville NC
Verified Purchase:Yes
The features are numerous. Love the camera.
I would recommend this to a friend!
Written by a customer while visiting ATT.com