Customer reviews from ATT.com
Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Average customer rating
4.3
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
87
4 Stars
8
3 Stars
5
2 Stars
5
1 Star
11
83%of customers recommend this product.
(
81 out of
98)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Posted by: GregEH
from Ohio
Verified Purchase:Yes
Samsung quality is sliding down hill after my s22 ultra stopped reading the sim then the esim and had to replace my phone after only 2 years and my new s25 ultra ummmm it not as good at the s22 ultra was... im not happy, not to mention i had the same thing happen mt wifes phone and my sons... this isn't good.. Samsung is trying hard to make me an apple iPhone use....
No, I would not recommend this to a friend.
By Samsung, August 8, 2025
Hey GregH, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra. We know that upgrading to a new device and the addition of Galaxy AI can come with a bit of a learning curve that can cause frustration. Without knowing what features are feeling less than ideal for your usage, we have some resources available online. These include the complete manual for your device, great tutorial videos, and our team of experts available to answer questions along the way through chat. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Manster61
from Dallas
Verified Purchase:Yes
ATT stopped letting you use phones you're paying for on different accounts. Very disappointed with att for this. Even the sales people didn't know about this change.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: drwsr2326
from NC
Verified Purchase:Yes
Slower than my old S23 imo
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, August 19, 2025
Hello, thank you for your honest feedback. We’re sorry to hear that your device feels slower compared to your previous S23, and we understand how this could be frustrating. While the S25 Ultra has many upgrades—like enhanced cameras, AI features, and improved hardware—real-world performance can vary based on software optimization, apps used, and settings. Please click https://www.att.com/device-support/index/9007308/Samsung/SamsungSMS928U to optimize your S25 Ultra’s performance.
Written by a customer while visiting ATT.com
Posted by: Carly Milam
from Warsaw,Missouri
Verified Purchase:Yes
I absolutely love my S25 Ultra 5g 512GB. Love the view.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: B Fadel
from Rome, NY
Verified Purchase:Yes
Great phone! Upgraded from S23 Ultra
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Scorpattarius
Verified Purchase:Yes
Awesome phone. Samsung outdid themselves yet again
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Chris Hudson
from Conroe, Texas
Verified Purchase:Yes
It only made sense to upgrade my old S23 Ultra.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: EmiD
from Arizona
Verified Purchase:Yes
I like my S25 ultra its all i wanted and it did not disappoint
I would recommend this to a friend!
Written by a customer while visiting ATT.com