Customer reviews from ATT.com
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.5
(169 Reviews)
Rating breakdown 169 reviews
5 Stars
134
4 Stars
14
3 Stars
3
2 Stars
4
1 Star
14
86%of customers recommend this product.
(
114 out of
133)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Posted by: Anonymous
from Ventura county California
Verified Purchase:Yes
This phone is awful dosent wotk properly
No, I would not recommend this to a friend.
By Samsung, April 8, 2025
Hi there Lorraine navarro, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important your phone is to you every day, and we would be more than happy to help you resolve any frustrations with your device. Without knowing the details of your experience, please reach out to our team of experts through chat for one on one assistance. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: D Goodman
from Oklahoma
Verified Purchase:Yes
I upgraded from the Sansung A51, and man... It's night and day. I love my new S25 Ultra! The screen is crisp... I can stream my Xbox games from the cloud in crystal clear UHD... The CAMERA... Then there's the built in PenUp app which I can't believe is free. Also the enhanced AI features have been a game changer. I can ask Gemini to search for various information, and compile the results directly into my notes. I have used this feature for everything from general research, to creating back stories for D&D characters.
Tl:Dr. If you love Samsung, and your using a device that is older than the S24... This is the phone for you.
Did I mention it has a built in video editor as well?
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Letecia L
from Charlotte, NC
Verified Purchase:Yes
This phone is horrible. This was my first android device and I had the most difficult time navigating with this device. It was too big and bulky and challenging to hold.
No, I would not recommend this to a friend.
By Samsung, May 5, 2025
Hey Letecia L, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know that changing operating systems and manufacturers can cause frustration as you adjust to the different software. We have some great resources to help you with this experience including the full device manual, great tutorial videos, an interactive simulator, and our team of experts to answer your questions at any time. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Customer Rating
1
Bad OS
on May 14, 2025
Posted by: KBG1
The phone is okay but the system updated and now everything we like about Android is changed. They specifically seem to be attempting to make the OS function more like iOS and there is a reason we like Android. Struggling to see upgrading ever again to a Samsung.
No, I would not recommend this to a friend.
By Samsung, May 15, 2025
Hi KBG1, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We understand that changes to the software of a device can come with frustration and a learning curve as you adjust to the changes and integrate the features in to your usage. We have some resources to help you including the complete manual, tutorial videos, and our team of experts. Please, reach out to us again any time you have additional feedback or questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Winchester, KY
Verified Purchase:Yes
Love the phone. It works seamlessly without any issues.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4
same thing different package
on February 11, 2025
Posted by: spence12334
Yeah its a great looking phone, You should admit that nothing much change but still its a very good looking phone i didn't know about it until i read it from :- https://playtruckultimate.com/
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
Been a few months haven't recipient my promo rewards gift card
Written by a customer while visiting ATT.com
Posted by: Helis
Verified Purchase:Yes
Im not liking this phone camera is not that good an the ergonomics of phone cause me problems. Love the fold 4 I should have went with the 7 instead of this.
By Samsung, November 4, 2025
Hey Helis, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how disappointing it can be when you have a new device that is not meeting your expectations. We have a great article to help you capture the best possible photos and videos with your device titled "Use camera features on your Galaxy S25, S25+, or S25 Ultra". We also have our team of experts available to assist you further if this experience with the camera of your device continues. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com