Customer reviews from ATT.com
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.5
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
60
4 Stars
3
3 Stars
2
2 Stars
2
1 Star
6
81%of customers recommend this product.
(
48 out of
59)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Posted by: D Goodman
from Oklahoma
Verified Purchase:Yes
I upgraded from the Sansung A51, and man... It's night and day. I love my new S25 Ultra! The screen is crisp... I can stream my Xbox games from the cloud in crystal clear UHD... The CAMERA... Then there's the built in PenUp app which I can't believe is free. Also the enhanced AI features have been a game changer. I can ask Gemini to search for various information, and compile the results directly into my notes. I have used this feature for everything from general research, to creating back stories for D&D characters.
Tl:Dr. If you love Samsung, and your using a device that is older than the S24... This is the phone for you.
Did I mention it has a built in video editor as well?
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
1
i hope my S23 ULTRA NEVER DIES
on March 3, 2025
Posted by: RCOX22
from KENTUCKY
IM SO UPSET THEY CHANGED THE SCREEN FROM THE Dynamic AMOLED, TO THE SQUARE. THIS ISNT IPHONE. THE SQUARE SCREEN IS SO UNCOMFORTABLE TO HOLD. I HOPE THIS ONE NEVER DIES SO I DONT HAVE TO CHANGE/UPGRADE LOL
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Edn1095
Verified Purchase:Yes
Excellent phone. Very Fast. Video quality is amazing. Front and rear cameras are second to none.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: T chap
from Fairburn, GA
Verified Purchase:Yes
Love the camera and the AI features
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3
Not a fan- overhyped
on February 12, 2025
Posted by: Bartimus
from San Jose, Ca
My last phone was 10 yrs old, Android would no longer update and apps would not update. I was excited to get some new tech and I had not owned a Samsung since the early Note I had which I loved. A little disappointed with this S25 Ultra. First off, you can't add a micro SD card to increase memory. The internal memory is all you get, so choose wisely. Lots of useless bloatware on a $1400 phone. The phone constantly bugs you with "hey did you know you can do ____?" "Hey, want to try AI to do ___?". I spent an hour trying to turn garbage off, including tutorials, but the phone keeps popping up suggestions for settings, etc. Seems like there are 50 customization switches for each one thing you want to do, but I can't select a custom alert sound for text messages (anything other than the preinstalled tones, ie, I can't use a voice recording or music clip I load on the phone) or do a very specific setting I want. Notifications are hit and miss and the preloaded sounds are lame. Sometimes I get a sound alert of a text or an app update, sometimes I don't. No option to require text notifications to keep notifying until you aknowledge them. Anyway. The screen is beautiful and the functions are fast and responsive. Crazy amount of camera settings.
No, I would not recommend this to a friend.
By Samsung, February 13, 2025
Salutations Bartimus, thanks for taking the time to share your experience with using your Samsung Galaxy S25 Ultra. Your feedback allows us to strive to improve the design and functionality of our product line. If you find yourself running low on the 256GB of storage that your Galaxy S25 Ultra offers, you do have some cloud-based storage options available to ensure that your content remains safe from prying eyes. Check out, "Manage storage on your Samsung Galaxy phone" if you would like to learn more about your cloud-based storage options. You can turn off Galaxy AI on your Samsung Galaxy S25 Ultra. Go to Settings, tap Galaxy AI, and then select the service you want to disable. Feel free to also review, "Control notifications on your Galaxy phone or tablet" and "Control app notifications on your Galaxy phone or tablet" to help resolve what you have described to be occurring with your notifications. If you have any questions for us after reviewing the resources shared or if you would like any further assistance, do not hesitate to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra
Written by a customer while visiting ATT.com
Customer Rating
2
Major malfuntion
on February 16, 2025
Posted by: daltonp321
from Ghent, NY
I bought this phone 2 weeks ago. It randomly popped up a green screen wont turn on or charge. Getting it replaced is a major hassle.
No, I would not recommend this to a friend.
By Samsung, February 18, 2025
Hi there Daltonp321, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how frustrating it is to have a brand new device that is not operating as expected or intended. We have our team of experts available any time through chat to work with you one on one to resolve this experience. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Customer Rating
5
Titanium Black amazingness
on January 31, 2025
Posted by: ReviewerGuy2575
Looking at the device i love the new color and the pen. I think it's an amazing device
Written by a customer while visiting ATT.com
Posted by: Harold9970
from Indianapolis, Indiana
Verified Purchase:Yes
The phone is ok at best. There are phones out there better for less.
No, I would not recommend this to a friend.
By Samsung, March 17, 2025
Hello Harold9970, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how valuable your phone is to you every day, and that it can take time to discover the full capabilities and align the device to your preferences. We have a range of resources available to you onlineincluding the complete device manual, interactive simulators, tutorial videos, and our team of experts available through chat. We appreciate you being a Ssamsung customer. -Elizabeth
Written by a customer while visiting ATT.com