Response from ATT.comBy -Eli, AT&T CARE, October 29, 2025
Hey Raven, it sounds like you love your Samsung Galaxy S25 Ultra! We are glad to hear that it works great for you and you're enjoying its features. We are committed to providing you the best products and if you need any kind of assistance with exploring its features, we are here to help.
And it does good phone things that you want from a phone, like it lets me stop scrolling and press a name in my contacts and use my phone like a phone for an actual conversation with a human because that's important.
Mostly the same as any galaxy phone within the last 5 years. Very small differences or "improvements". Gets the job done I reckon
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, November 4, 2025
Hey there, thank you for sharing your honest feedback. We understand you're saying this phone feels quite similar to other Galaxy models from the past few years .We completely get how that might make you feel like the differences are minimal, even with those small improvements, it sounds like it’s reliable and gets the job done. If you need assistance with exploring, it's features or check more options we are here to help.
Response from ATT.comBy -Eli, AT&T CARE, November 10, 2025
Hey there, thank you for sharing your feedback on the S25-ULTRA & Trade-In experience. We’re thrilled to hear that it exceeded your expectations. We look forward to supporting you in your future experiences with us and ensuring continued satisfaction. Thank you for choosing AT&T—we hope you continue to love your iPhone 17! If you have any questions or want tips on getting the most out of your device, we’re always here to help.