Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Icyblue (AT&T)
Average customer rating
4.8
(5,020 Reviews)
Rating breakdown 5,020 reviews
5 Stars
4,160
4 Stars
693
3 Stars
99
2 Stars
33
1 Star
35
86%of customers recommend this product.
(
169 out of
197)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Icyblue (AT&T)
Customer Rating
5
Overall size is great
on April 27, 2026
Posted by: Mech1070
[This review was collected as part of a promotion.] AI feature helps with explaining pictures when I cant remember what im looking at and provides some details about image. Operation is smooth while using the phone daily. Very satisfied with purchase after nearly a full year of using. Flawless connection with buds pro 3 while watching TV after work before bed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on April 27, 2026
Posted by: Kamp78
[This review was collected as part of a promotion.] The Galaxy AI is not as sophisticated as Google's AI and there is numerous things going on with my phone that I never had when I on the pixel. I was a die-hard Samsung fan for many years and then due to circumstances I had pixel phones for several years now I went back to Samsung and I'm beginning to doubt it was a good move.
Value
3
Response from Samsung USBy R&R Team, April 28, 2026
Hey Kamp78, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We understand how disappointing it can be when your device is not meeting your expectations in overall quality or functionality. We have provided a link to the complete manual for your device to help you discover the full capabilities, and align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you further with any features you believe are not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Overall satisfied with the usability
on April 27, 2026
Posted by: Jaws287
[This review was collected as part of a promotion.] Mainly used for personal reasons, banking apps, email and social media. Streaming watching movies, some light gaming mainly free downloads from play store.
Don't really use the AI for the phone, typically use chatGPT.
One thing that to me seems to be an issue is the battery life has left a little to be desired. Charge doesn't seem to last as long as it did, which I understand can be expected. Other than that no real issues with anything else.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on April 27, 2026
Posted by: Richie
[This review was collected as part of a promotion.] I love my samsung galaxy.That's swing five. The Galaxy AI feature is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love samsung galaxy
on April 27, 2026
Posted by: Mimiwesch
[This review was collected as part of a promotion.] Love the samsung phones and all samsung devices my watch everything love the AI it offers
Wouldn't go bk to any othrt kind of phone but a samsung galaxy love them they work great there overall absolutely amazing devices
Wouldn't go bk to any othrt kind of phone but a samsung galaxy love them they work great there overall absolutely amazing devices
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall good product
on April 27, 2026
Posted by: Mommaofjay
[This review was collected as part of a promotion.] Slight issue with messages converting to Google. But overall good product.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone review
on April 27, 2026
Posted by: Missyigh
[This review was collected as part of a promotion.] The phone works great is the best phone I've ever used. I am very thankful for Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on April 27, 2026
Posted by: Binaaa
[This review was collected as part of a promotion.] The s25 Plus is a great phone. The clear pictures and videos is also a plus. The storage on this device is awesome as well. It has a lot of Galaxy AI features that you can also use with your phone that works awesome. I'm looking to upgrade just to see if the s26 works just as good as the s25 Plus.
Value
5
Written by a customer while visiting Samsung US